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Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

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Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
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860 Reviews from our TripAdvisor Community

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Boca Raton, Florida
Reviewed 2 days ago NEW

Excellent accommodations. Calling the hotel is a nightmare. Understaffed and they sell seemed overwhelmed and not pleasant At checkin they were exceptionally pleasant but busy. They need another staff member at the desk

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank berole
Raleigh, North Carolina
HOTEL’S FAVORITE REVIEW
Reviewed February 13, 2017

I had an excellent stay at this hotel. The room smelled fresh & clean and was updated, spacious, clean and staff were superb! I couldn't believe the wonderful attention that I was shown by friendly and very helpful staff. Everyday a staff member came by with a cart of drinks, water, juices, sodas along with snacks!! I could get chips,...

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Helpful?
Thank Melody M
About Hotel's Favorite Review
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Melody M, Thank you for the very nice review and feedback about your stay at the embasy Suites Palm Beach Gardens PGA Blvd. We are pleased to see all of your nice comments about the hotel staff, your room and all the premium floor snacks you received. We look forward to having you back again in the future! Tom...

Pa
Reviewed 4 days ago NEWvia mobile

The snack room what a joke ! The Starbucks machine was out of my blend & no light to any it was out. Then I thought I would have an iced tea . None in the cold section No alcohol is served till 4:30 or 5:00 I wonder why ? I had an issue with our mattress it was lumpy...

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Helpful?
Thank Lissee
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Lissee, Thank you for the review about your stay at the Embassy Suites Palm beach Gardens. We are sorry to see the items in the gift shop were not available for you and we apologize. The Pure room does have an adjustment on the ionizer and again I am sorry this was noisy for you. We appreciate your feedback...

new york
Reviewed 4 days ago NEW

We went for a long birthday weekend and wanted to stay closer to Jupiter then to palm beach. As a Hilton Gold member the stay in a lot of hotels for business mostly. Although this would be a fine spot for business, I recommend this hotel for a Getaway as well. Staff very accommodating, some went over and above to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Patricia S
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Patricia S, Thank you for the very nice review about your visit to the Embassy Suites Palm Beach Gardens. We are very happy to see you the hotel and all of the amenities we have. We will be sure to share your kind note about our breakfast and and wine bar with the staff! Please come back again soon....

Miami, Florida
Reviewed 1 week ago

The hotel is absolutely gorgeous! From 2 beautiful swans swimming in the lobby to lovely evening cocktail reception. This place has it all! The staff is so kind and helpful! Especially Erika! She bends over backwards to accommodate our large group and even ensure that we get the best rate possible.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lauravI4318YS
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear lauravI4318YS, Thank you for the very nice review and for being a loyal guest of ours! We are so happy to read comments like yours and we will be sure to thank Eric for going above for you and your group. Thank you Tom S General Manager

Reviewed 1 week ago via mobile

Beautiful lobby, but the worst managed hotel I've ever been too. Weddings took up the lobby and restaurant/bar all night. It was loud, and the staff was cold. The hotel lacked basic hospitality, and was truly pathetic for his price range.

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1Thank Matthew H
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Matthew H, Thank you for the feedback about your visit tot he Embassy Suites in Palm Beach Gardens. I am very sorry that the weddings seemed to over run the hotel and outlets. This is not the norm and we did have the other outlets open for hotel guests and I am sorry if this was not told to...

Nassau, New Providence Island
Reviewed 1 week ago

Location is excellent, check in and check out smooth and friendly, parking very easy, room very comfortable, clean with very good amenities, hidden security safe, and a great bed, breakfast food very good, service very friendly and helpful, happy hour was fun. Can't wait to revisit.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michael2313
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Michael2313, thank you for the very nice feedback about your stay at the Embassy Suites Palm Beach Gardens PGA Blvd. We are happy to see you enjoyed the hotel and amenities along with our award winning staff! We also can't wait for you to come back! Tom S General Manager

Palm Beach Gardens, United States
Reviewed 1 week ago

Disappointing. No hot water two days of our stay. $349 a night we should have hot water. Our honeymoon night they didn't even clean our room or replenish it. Also nothing in the room to say happy honeymoon. WTH happened?

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank brendaa37
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear brendaa37, Thank you for the feedback about your recent honeymoon stay at the Embassy Suites Palm Beach Gardens. I am so sorry that you were not recognized on this very special day, this is not normal for our staff. We always try to surprise and delight our guests during these special stays and again I am sorry this was...

Key West, Florida
Reviewed 3 weeks ago

I stayed in this hotel for the first time in January 2017. I was pleasantly surprised as I don't normally stay at this chain when traveling. The parking was convenient in a neighboring parking garage and there were no fees for parking. The hotel was beautiful and had swans in the lobby, an open concept area and a small bar/restaurant....

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Helpful?
Thank Astoria_Jenn
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Astoria_Jenn, Thank you for the very nice feedback about your recent stay at the Embassy Suites Palm beach Gardens PGA Blvd. We are happy to see you enjoyed the hotel and all of the amenities while you were here. I am sorry the unsupervised children were annoying and as much as we try we can't always find the parents....

Fairfax, United States
Reviewed 3 weeks ago

The lobby is very pretty. The service and food is more chain quality than unique with a personal touch. The manager was very personable and knew the area well. She gave us several great recommendations and was always ready to print out directions for us

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank V9650DLstephens
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear V9650DLstephens, Thank you for the feedback about your stay at the Embassy Suites Palm Beach Gardens. We are sorry that the food service was less than expected and have shared your feedback with the department managers. We are happy to see our staff at the front desk was always willing to assist you and again thank yo for the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located minutes from some of Florida's best beaches, golf courses, shopping and dining, the Embassy Suites Palm Beach Gardens - PGA Boulevard is an ideal destination. Enjoy a complimentary cooked-to-order breakfast and a complimentary Evening Reception before dining on site at Verdea Restaurant and Wine Bar. From a grand ballroom to executive boardrooms, this hotel in Palm Beach hosts events for between 10 and 400 guests. Onsite amenities include a fitness center, ATM and free breakfast. ... more   less 

Additional Information about Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

Address: 4350 PGA Boulevard, Palm Beach Gardens, FL 33410
Location: United States > Florida > Palm Beach Gardens
Price Range: $124 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Embassy Suites Palm Beach Gardens
Palm Beach Gardens Embassy Suites
Hotel Style:
#4 Family Hotel in Palm Beach Gardens
#4 Business Hotel in Palm Beach Gardens
#6 Romantic Hotel in Palm Beach Gardens
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard staff and other travelers.
10 questions
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New York, US
9 months ago
Cedar Rapids, Iowa
Venice, Florida
Annandale, Virginia, United States
5 months ago
Minneapolis, Minnesota

See all questions (10)

Questions? Get answers from Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We like the upper corner rooms.”
 of 5 bubbles 976WilliamW, Jan 5, 2017 | Read review
“High Rooms so you can have a view of the city”
 of 5 bubbles E1790HOmichaelk, Jan 5, 2017 | Read review
“Higher floors have best views of the area. Rooms away from the elevator lobby are quieter!”
 of 5 bubbles judym551, Nov 1, 2016 | Read review
“top floors”
 of 5 bubbles satoronto_12, Oct 30, 2016 | Read review
“Trust the Front Desk to choose a good room for you.”
 of 5 bubbles miami305, Oct 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question