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Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center

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Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center
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370 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center
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Showing 351: English reviews
hollywood, United States
Reviewed August 17, 2015

I chose this hotel because of the TA reviews and, thankfully, wasn't disappointed. It began with their front desk allowing me to take my room before the normal check-in. The room was extremely well maintained. Clean and fresh even though this is not a new hotel. There was initially a problem with the wifi. But this corrected quickly. And it...

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Helpful?
Thank Michael C
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Dear Michael, Thank you very much for taking the time to review our hotel. We are happy that you were pleased with your stay. We strive to continue to provide excellence customer service. Please let everyone know about your stay and we look forward to serving you again in the future. Thank you again for choosing our brand.

Reviewed August 15, 2015 via mobile

I stayed at the Windsor Gardens Hotel on two separate occasions during the month of July, 2015. Each time, I had a clean, quiet, comfortable room, and as a solo traveler, I also felt safe there. The staff was kind and helpful. It is an older building, that has been other chain hotels in the past, and you can see...

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Helpful?
Thank Katherine C
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Dear Katherine, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking...

Port St. Lucie
Reviewed August 13, 2015

I stayed for a four nights at this Best Western Plus. It deserves to be a Best Western Premier. Rooms are spacious with comfortable beds, a sleeper sofa and a well thought out desk. The bathroom is elegant and functional. The staff makes you feel at home. They have a beautiful pool in a separate building which houses a lot...

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Helpful?
1Thank Pedroband
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Dear Guest, Thank you so very much for taking the time to review our beautiful hotel. We strive to provide great service and pleased that you enjoyed our well appointed guest room. Our pool/lounge area is perfect for enjoying our hot delicious and complimentary breakfast in the morning. We have an equipped fitness center and local places to visit, shop,...

St. Cloud, United States
Reviewed August 11, 2015

Think hotel was excellent! If you want a clean hotel, comfortable room, relaxing pool, delicious breakfast, and reasonable prices, CHOOSE this one. You won't be sorry. My husband & I stayed 3 nights and loved it! Thank you Best Western! <3

Review collected in partnership with Best Western
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Helpful?
1Thank Patricia H
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Dear Patricia, Thank you so very much for taking the time for sharing your experience. Your lovely review is gladly appreciated by our great staff. We take pride in providing the most comfortable, hassle-free, enjoyable experience for each and every one of our guest. Our hotel is indeed the perfect destination for families in-town for special occasions. We look forward...

Pooler, United States
Reviewed August 8, 2015

Hotel was as excellent as the first time I stayed. It was warm, accommodating and full of helpful staff. My entire stay was well worth the price and express speedy check-in. With one exception: It seems as though even late checkout is an amenity, staff still look at it as something alien. When I inquired about it, I didn't even...

Review collected in partnership with Best Western
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Helpful?
1Thank Summer J
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Dear Summer, First off, let me apologize for any unprofessional conduct you may have experienced during your stay. I can assure you it is not a common practice in our hotel. We whole heartedly appreciate each and every one our guest. We are glad to see that, overall, you enjoyed your stay with us and hope you will come back...

Plymouth, United Kingdom
Reviewed August 6, 2015 via mobile

I've stayed at this hotel 4 times now, every time it's as clean and very welcoming as if was the first time round. The staff are so welcoming and helpful. To start the day with their breakfast was great too. The room is large with all the amenities you need. The only thing which I would change is the internet,...

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Helpful?
1Thank bmdave
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Dear Valued Guest, We are very delighted for you choosing our property and that you had a good experience each stay. It is pleasure having you. Like you'd mentioned, our hotel provides a great breakfast in the morning, a great start to anyone's day, with table seating by our beautiful pool. We will always have a cozy/comfy bed in one...

Florida
Reviewed August 5, 2015

The front desk staff was very helpful on the phone and equally pleasant when we checked in. This hotel is well priced and well located, it is an older building that has been re-furbished. The room was clean, the beds were fresh, there were 4 pillows on each bed and an easily sanitized TV remote. There were eight sleeping pillows,...

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Helpful?
1Thank SRQmom
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and it allows us to improve so we can provide the best guest experience possible. We are grateful that you enjoyed your experience overall and hope that you come back to see us in the future. Thank you again for trying...

Poughkeepsie,NY
Reviewed July 31, 2015

I was really excited to try this hotel and unfortunately it's a disappointment for me. The photos make the lobby and rooms appear larger than they are and it seems like its an older hotel that's undergone a semi facelift. But that's not my real issue. Cleanliness is the most important thing I look for in a hotel. There are...

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Helpful?
1Thank PKgirl
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Palm Beach
Reviewed July 31, 2015

Our stay was amazing with a perfect location! The hotel was in the heart of great restaurants and world class spas and shopping. You deserve this! The staff was wonderful and treated us like family. We plan on making another reservation in the near future.

Review collected in partnership with Best Western
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Helpful?
1Thank Lula Moss B
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Dear Lula, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Reviewed July 26, 2015

At the last minute, we decided to stay a little longer in the Palm Beach area....I called Josiah at this hotel about getting a room in 2 hours.......he went above and beyond getting us a suite and making sure it was all set......this is how to treat a DIAMOND member and I appreciate it.....if I am back in the area...

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Helpful?
1Thank Deborah J
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Dear Debbie, Thank you very much for taking the time to review our hotel. We are thankful that you decided to book last minute at our hotel. You made the right choice. Our beautiful hotel is perfect for situations when folks need to book a hotel at the last minute. We offer the most of the same amenities as other...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center

Address: 11360 US Highway 1, Palm Beach Gardens, FL 33408-3224
Location: United States > Florida > Palm Beach Gardens
Price Range: $101 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Windsor Gardens Hotel Palm Beach Gardens
Windsor Gardens Hotel And Conference Center
Windsor Gardens Palm Beach
Hotel Style:
#4 Romantic Hotel in Palm Beach Gardens
#5 Business Hotel in Palm Beach Gardens
#5 Family Hotel in Palm Beach Gardens
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center staff and other travelers.
6 questions
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Questions? Get answers from Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have nothing to add”
 of 5 bubbles mac0nh, 2 weeks ago | Read review
“A top floor room to me is always the quietest with no one above me.”
 of 5 bubbles travelri, 2 weeks ago | Read review
“Stay away from the elevators.”
 of 5 bubbles CindiH-Oct, Nov 28, 2016 | Read review
“Ask for a room with better WIFI :)”
 of 5 bubbles 163tijut, Oct 29, 2016 | Read review
“Excellent restaurants all with-in a couple of miles and a few in walking distance.”
 of 5 bubbles dvmbad, Sep 24, 2016 | Read review
5 of 5
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