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PGA National Resort & Spa

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Traveler (356)
Pool & Beach (66)
Room & Suite (58)
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Overview
  • Excellent54%
  • Very good24%
  • Average11%
  • Poor7%
  • Terrible4%
Travelers talk about
“pro shop”(78 reviews)
“bear trap”(47 reviews)
“great golf”(71 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from PGA National Resort & Spa
Hotel packages
Offers from PGA National Resort & Spa
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,566)
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1,502 results
Traveler rating
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11 - 15 of 1,502 reviews
Reviewed 3 weeks ago via mobile

First thing first — received a “free upgraded room” oh yay. I cannot imagine what the original room is like because this upgrade is a dump. Our room is on the first floor. The hallway is like a path to a dungeon. We joked about...More

Thank haacka
Response from bhorn_9, Manager at PGA National Resort & SpaResponded 3 weeks ago

Thank you for staying with us and being our guest. I sincerely apologize for any inconvenience during your visit with your guest room. Please give me a call directly and we can discuss the situation further. 561-227-2555 Bill Horn, Resort Manager

Reviewed 4 weeks ago via mobile

This spa is in bad need of renovation along with a good cleaning and staff training. The staff at the front desk were not welcoming. They were proficient in having us sign paperwork and to have us pay $798 for a 75 minute couples massage...More

Thank Sue R
Response from bhorn_9, Manager at PGA National Resort & SpaResponded 3 weeks ago

Good afternoon Sue and thank you for the response. Please give me a call directly so we can discuss together. 561-227-2555 Bill Horn, Resort Manager

Reviewed 5 weeks ago

Stayed in Rm 3071, excellent large room, were here from Thurs- Sunday for daughters wedding on Sat. Food and beverage above expectations for a crowd of 150 people both Friday night reception, and Sat night dinner and reception. This resort does a excellent job with...More

Thank Paul L
Response from bhorn_9, Manager at PGA National Resort & SpaResponded 3 weeks ago

Thank you Paul for your post and expressing your experience. Bill Horn, Resort Manager

Reviewed May 11, 2018

Completely and utterly disappointed in the lack of professionalism and customer service skills displayed by their "Wanna Be Secret Service Agent" Security Guard. Mr. Mark Bender spoke to me like I was a 10-year old he was bossing around. I am a 45 year old...More

Thank KimBurbankPye
Response from bhorn_9, Manager at PGA National Resort & SpaResponded 3 weeks ago

Good afternoon Mrs. Burbank. Please give me a call at your convenience. 561-227-2555 Bill Horn, Resort Manager

Reviewed May 11, 2018

It seemed like this was going to be a nice resort, but I was less than impressed. My ground-floor room had a nice little sitting area but was below grade, which let very little light into the room. Not enough lamps in the room to...More

Thank SheWhoTravelsTooMuch
Response from bhorn_9, Manager at PGA National Resort & SpaResponded 3 weeks ago

Good afternoon and thank you for being our guest. I sincerely apologize for any inconveniences you had during your stay. I will review them with my team. Bill Horn, Resort Manager

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
$129 - $337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Palm Beach Gardens
#5 Romantic Hotel in Palm Beach Gardens
#6 Family Hotel in Palm Beach Gardens
#7 Business Hotel in Palm Beach Gardens
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$129 - $337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Palm Beach Gardens
#5 Romantic Hotel in Palm Beach Gardens
#6 Family Hotel in Palm Beach Gardens
#7 Business Hotel in Palm Beach Gardens
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (356)
Pool & Beach (66)
Room & Suite (58)
Dining (18)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Kim H
June 7, 2018|
AnswerShow all 3 answers
Response from William M | Reviewed this property |
I think you got the answer in contacting and talking with Jane. If not have your credit card folks deal with them. But I am sure they want to make it right..
0
Votes
Jeeplover117
April 19, 2018|
AnswerShow all 5 answers
Response from Kim H | Reviewed this property |
Queen -
1
Vote
familytravelguy
February 10, 2018|
AnswerShow all 5 answers
Response from KarenC780 | Property representative |
The closest beach to the resort is John D. MacArthur Beach State Park. It is 14 minutes from the resort without traffic and 7.6 miles distance from PGA National Resort. Another option is Juno Beach which you would get to by... More
0
Votes
Room Tips
"Ask if there's any rooms with new beds."
Read review
"4th floor is the way to go"
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"aviod first floor"
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"Rm 3071, large quiet, not much of a view though."
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