We had an amazing time during our stay. Ernesto was great during our beach day and gave us great service! Everything was taken care of and the food was delicious. I will definetly be back the next time I visit west palm.
I am so blessed to have access to this incredible hotel, thanks to my mother's reciprocal relationship with the property. Whenever I visit her in Palm Beach, we are sure to schedule a day at the Four Seasons. First, can we discuss the private beach?!?!?! Forget forgetting towels, they are there and ready to be used under your personal umbrella-covered chaise lounges. And I never have to worry about beach toys for my daughter because staff brings them to me before I even have to ask for them. And who doesn't love a cool drink on a hot day, brought right to you? And if the beach isn't to your liking, then the pool is a glorious alternative, with noodles and pool toys for the kids. Hitting the beach and pool at the Four Seasons is one of my favorite traditions when visiting Palm Beach!…
The Four Seasons Palm Beach was just what we needed after a long cold winter. Staff went above and beyond to keep us happy and comfortable. Thank you to everyone at the resort. We are already planning our next stay.
We stayed overnight without our kids. The rooms are small but very pretty. Lunch food was great. We had dinner at the hotel restaurant. It was well execute, but not our thing. Staff was great, breakfast was beautiful. The hotel was very pretty.
The worst experience! If you are in for poor service, shabby rooms, awful food, and, astronomical price, then The Four Seasons, Palm Beach is your place! Inattentive and poorly trained staff makes the experience complete.
Best Service ! Frank and Matthew at the beach are amazing! Best day at the beach!! Everything was lovely. From the moment we arrived we felt very welcomed. We love a beach day and Frank and Matthew made our experience personalized and special.
awful customer service. inflexible front desk staff. they are polite but completely unhelpful. just talking with some rehearsed phrases but unwilling to do anything for quests. very expensive hotel but not well-maintained (elevators, rooms, exterior, etc). everything closes early--spa, steam room, etc. it is a huge scam overall.
WOW!! Feet in the sand and treated so well the moment we stepped on this gorgeous property. AMY greeted us and mentioned the warm Atlantic waters& we were shown our perfect Palm Beach room& headed straight down to find the kindest beach staff ever!! ERNESTO prepped our beach chairs with a smile & JUSTIN took care of the drinks and food! Such a courteous staff! Day 1 and ready for more! best choice ever!
Ernesto and Kenneth made our day with a beach bed, ice cream shots and their sunny smiles. Water is warm and beach is like the Caribbean but in the USA. Late night truffle pizza and fries finished off a perfect day
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