I’ve gotten a cold both times that I’ve stayed at the Colony. I believe they need to clean and disinfect the ductwork. I couldn’t turn down the fan that was blowing on my head. The hotel decor is delightful and the service great.
The chic old Florida hand-painted wallpaper in the lobby is the perfect nod to the history and panache of this iconic hotel. I adore so many things about this pink paradise that I don't really know what to say. There's such a great energy in the space with fresh salt air breezes sweeping through the hotel and pool area.
Truly a 5 Star Experience. Staff was knowledgeable and friendly. The guest rooms and common areas were fun, bright and upscale. Loved every moment of our stay. Property was stunning, and other guests were fun to interact with. Will definitely be back!
This is a beautiful hotel no doubt. We loved all the eye candy in every corner. The staff and hospitality just simply was not there. My husband and I looked at each other and thought we felt like an inconvenience to the staff. It was the kind of service we'd expect at a lower class hotel. I think what bothered us most is not receiving what we had paid for. Its a perfect hotel for a girls lunch (or better yet to take a couple pictures. The restaurant service was bad) or to experience the hotel in a small dose but I don't recommend staying here.
This is an iconic hotel that is in the prime location. I had the best Palm Beach experience! I highly recommend the Colony and their signature restaurant Swiftys. The rooms are adorable and the bar scene is fabulous! I love the Pop up shops as well!
We were treated like we were the only people there! Everyone went above and beyond to help us. So many little touches of luxury that left us speechless. Megan at the front desk greeted us with the biggest smile! Christ at the Golf Cart/Beach was so informative and a pleasure to talk to. Clean Rooms! Loved the amenities.
Excellent staff and service. I was here for a wedding weekend and it was absolutely incredible. The beach access is perfect. Pool is also perfection. Food at every event and breakfast by the pool was very good. Expensive, but worth it
Amazing hotel in a great location. True Palm Beach feel. Fabulous staff. Everything was perfect. Absolutely loved it - the staff, food, complimentary bike rides. Highly recommend. We definitely be back.
Truly love your beautiful Hotel. The service from Chris in Hospitality was exceptional! The decor just stunning and the vibe and energy fantastic. The Isaac Boots Residency is icing on the cake as he is a fantastic addition to your services.
Stayed for four nights in early March and did not have hot water in the bathroom sink the entire trip. Making the matter worse, the staff would appease with a promised fix but nothing happened. We also had two other couples staying there in our group and they also had unfixed plumbing issues.
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