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Casa Del Mar, Ascend Resort Collection

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231 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Alcoa, Tennessee
Reviewed yesterday NEWvia mobile

Staff was super friendly and accommodating when we checked in. I was a little worried after reading all the reviews about them being under construction. The lady I spoke to over the phone said they are on phase 2 of the construction, which I believe is now the interior finishes. Hopefully if you book a room you'll get an updated...

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Helpful?
Thank plum_bows
Reviewed 1 week ago

They are renovating, which they told us, but I think if we knew to what extent, we would have made other plans. There is only one elevator that is working, which is problematic. The restaurant/bar which is advertised was closed. The renovations are 7 days a week and start early in the morning with jack hammers directly above us. We...

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Helpful?
Thank Joanne C
BluegreenCares, Manager at Casa Del Mar, Ascend Resort Collection, responded to this review

Hello Joanne C., Thank you for staying with us at Casa Del Mar! We are glad you found our accommodations to be beautiful. However, we regret to learn the negative impact the construction had on your stay. We would like the opportunity to learn more about your experience. Please contact us at info@bluegreenvacations.com and include your TripAdvisor User Name and...

North Ridgeville, Ohio
Reviewed December 20, 2016 via mobile

We've been Bluegreen owners for 15 years and this was not up to their standards. On the plus side, the staff was friendly and helpful, the bed was comfortable and the room was clean. Also, recycling is encouraged here! On the negative side, we booked a small studio with street view, but we expected so much more. The smell of...

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Helpful?
2Thank Jim6162
BluegreenCares, Manager at Casa Del Mar, Ascend Resort Collection, responded to this review

Hello Jim6162, Thank you for sharing your review of the Casa del Mar Beach Resort. As Bluegreen owners we very much appreciate you sharing your experience with us. We are pleased you experienced friendly and helpful service from our staff, however we regret to hear your experience did not meet your expectations. We hold ourselves to the highest standards of...

Gainesville, Georgia, United States
Reviewed November 28, 2016

A Great Place to stay ...Just 1/2 mile from Bell Air Plaza..The parking Deck Covered & has a Wash Stall use great for the car show Folk,s About 6 miles from the Daytona race track .... & on Friday night they have a Gas Light Parade. Staff is great also just ask & they ready to help u out

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Helpful?
Thank johndouglashyde
BluegreenCares, Manager at Casa Del Mar, Ascend Resort Collection, responded to this review

Hello johndouglashyde, Thank you for staying with us at Casa del Mar Beach Resort! We are happy to hear that you found our property to be a great place to stay, and we're pleased you enjoyed our location. We're thrilled that our staff provided you with great service as well. We hope to welcome you back again soon!

Lawrenceburg, Kentucky
Reviewed October 30, 2016

We haven't even got there yet and I am so excited! December 10-17 reserved right now through RCI and will find out tomorrow if we get the next week back to back! I love the pics and the location. Will be our first attempt of spending some winter time in Fla!

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Helpful?
Thank Laura H
BluegreenCares, Manager at Casa Del Mar, Ascend Resort Collection, responded to this review

Hello Laura H., We hope you enjoy your stay with us at the Casa Del Mar Beach Resort! We're thrilled to learn of your excitement for your upcoming stay and we hope you enjoy your first winter in Florida. We look forward to welcoming you!

Reviewed August 27, 2016 via mobile

Visited this past week while they were doing construction which made this visit less than enjoyable. Was disappointing because my family has stayed here before and it was an amazing time. However I am completely turned off by this last stay. Had a rat in our room. Had to change rooms. They closed one of the elevators for renovations which...

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Helpful?
2Thank Ashley T
BluegreenCares, Manager at Casa Del Mar, Ascend Resort Collection, responded to this review

Hi Ashley T, Thank you for staying at Casa del Mar Beach Resort! We are happy to hear that you enjoyed your previous visit, but we are so sorry that you were disappointed this time. We strive to meet the highest standards of cleanliness and quality, and we regret to learn that your experience fell short. If we can be...

East Dublin, Georgia
Reviewed August 16, 2016

This is a very nice resort, its right on the beach and the rooms are great, and they are remolding them Aug - March so they will be great next year, we have already book our room for next June 2017. and all kind of good places to eat. The staff was very good and look after you.

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Thank Larry D
BluegreenCares, Manager at Casa Del Mar, Ascend Resort Collection, responded to this review

Hello Larry D., Thank you for staying at the Casa Del Mar Beach Resort. We are happy to hear you found our resort to be very nice. We are glad you enjoyed our location and that you found our accommodations to be great. We are pleased our staff also provided you with very good service. We look forward to welcoming...

Reviewed August 2, 2016 via mobile

Pros: Friendly staff Clean lobby and main areas Pool area clean and well maintained Awesome friendly bartender who went above and beyond (she gets 5 stars in our book) Nice affordable gift shop with yet another super, friendly and hospitable person Cons: Resort is in dire need of updates Couple of the washers were broken and unavailable

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Thank Pstrtj
BluegreenCares, Manager at Casa Del Mar, Ascend Resort Collection, responded to this review

Hello Pstrtj, Thank you for staying at the Casa Del Mar Beach Resort. We are happy to hear you found our staff to be friendly and that you felt our bartender went above and beyond to provide you with 5 star service. We are glad you also found our property and our swimming pool to be clean and well maintained....

Frisco, Texas
Reviewed July 26, 2016

The Beach was great, the Chair rental was not over priced. The resort does need work that it is getting starting next month. The staff was very friendly. The front dest had all the tools to make BBQ buy the ocean fun. The pool was good size, nice hot tub. The room had everything we needed the bed was very...

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Helpful?
Thank Viking972
BluegreenCares, Manager at Casa Del Mar, Ascend Resort Collection, responded to this review

Hello Viking972, Thank you for taking the time to review your stay at Casa Del Mar. We are happy you enjoyed our beach location and that you found our staff friendly. We appreciate your kind remarks regarding our accommodations, and hope you will join us again soon!

Chicago, Illinois
Reviewed July 25, 2016 via mobile

We have come here before and the same furniture still exist which you already read was dated. We would not attend a timeshare meeting due to no intent to buy in this condition. We have to see upgrades are taking place to make this an upscale place. Location is excellent and the staff are too. The staff helps to make...

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Helpful?
1Thank LAE1212
BluegreenCares, Manager at Casa Del Mar, Ascend Resort Collection, responded to this review

Hello LAE1212, We are delighted to learn you were impressed with the staff and location during your stay at Casa Del Mar. We would like to look further into your particular concerns. Please contact us at info@bluegreenvacations.com and reference your TripAdvisor User Name and review subject line. Thank you.

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Amenities

Highlights
  • Free Parking
  • Beachfront
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Concierge

Additional Information about Casa Del Mar, Ascend Resort Collection

Address: 621 South Atlantic Ave., Ormond Beach, FL 32176
Location: United States > Florida > Ormond Beach
Price Range: $93 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Del Mar, Ascend Resort Collection 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Casa Del Mar Beach Hotel Ormond Beach
Casa Del Mar Ormond Beach
Casa Del Mar Beach Resort
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Questions & Answers

Here's what travelers have asked, with answers from Casa Del Mar, Ascend Resort Collection staff and other travelers.
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Questions? Get answers from Casa Del Mar, Ascend Resort Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“go higher than the second floor”
 of 5 bubbles D5886QYjoannec, 1 week ago | Read review
“Rooms on the end are larger unit.”
 of 5 bubbles 11larryd, Aug 16, 2016 | Read review
“The higher floors are quieter all the oceanfront have a great view”
 of 5 bubbles Viking972, Jul 26, 2016 | Read review
“good luck.”
 of 5 bubbles sledski, Jul 6, 2016 | Read review
“We were on the 5th floor over the pool!”
 of 5 bubbles C2848ELteresam, Jun 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question