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Extended Stay America - Orlando - Convention Center - Universal Blvd

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8750 Universal Boulevard, Orlando, FL 32819 (Formerly Extended Stay Deluxe)
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Extended Stay America - Orlando - Convention Center - Universal Blvd
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716 Reviews from our TripAdvisor Community

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Chesapeake, Virginia, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked 2 rooms for 2 nights. Lots of things to do, and places to eat in walking distance. The staff was very friendly and helpful. Outside of a few minor repairs that were not done properly (towel bar & shelving in closet) the room was clean and comfortable. The furniture has some age, but the beds are fairly new... More 

Helpful?
1 Thank Candy T
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you so much for posting a review of our property. We appreciate you letting us know about the inconveniences you experienced. We are sorry for these issues, but are glad to read that you had a comfortable stay overall and enjoyed our friendly customer service. I’m thrilled that you found our hotel to be a great value! The staff... More 

Toronto, Canada
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

i stayed for a long 5 nights as my client booked the hotel. first night couldn't find my reservation said it had been cancelled by them. breakfast is terrible coffee and bread for you to toast. yogurt if your lucky. one morning they didn't have coffee at 8am. which was actually a blessing as I had to buy a real... More 

Helpful?
Thank btomasso
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago via mobile

This hotel has a great location to convention center and main restaurants! However, this hotel is well used and a little too worn for my liking. The continental breakfast was bleak and was not stocked even when there was more than an hour+ left within the "serving" window!! The rooms all have a kitchen, but it is a process to... More 

Helpful?
Thank Jodie F
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for providing us with feedback regarding your stay at our hotel. I appreciate your comments about our location; however, I sincerely apologize that we failed to meet your expectations. In response to your feedback, I will share your comments with our staff to make sure we are properly stocking our grab-and-go breakfast and responding to guest needs in... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I have to be honest, this is not the best hotel that I have stayed in. Our hotel room wasn't neat. The bedcovers had holes in them, and we were woken up early one morning by the wailing of the smoke detector just for it to be a false alarm. On the plus side it gives complimentary breakfast even though... More 

Helpful?
Thank Abdulrazak Nasi... Y
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for taking your time to provide us with feedback regarding your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was not to our company’s high standards. To make sure your experience is not repeated, we are making sure our linens and rooms are thoroughly inspected... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Probably one of the better AFFORDABLE hotels in Orlando. I recommend it based on the fact that you can cook your own food so you don’t have to eat out every single night you’re in Orlando. The rooms were in great condition. No smells. Very spacious. No critters spotted. The front desk lady was pleasant. The only thing is that... More 

Helpful?
1 Thank Bill D
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for taking the time to write a review of your stay with us. I’m thrilled that you found our hotel to be a great value! It’s wonderful to hear that you enjoyed our friendly customer service and fully equipped kitchens. Thank you again for your kind words. The staff and I would love to provide you with another... More 

Austin, Texas, United States
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

With extended stay, you can't be 100% sure of what you are going to get, but this one is excellent. We had two QUEEN beds in our room - we wanted King but this was a good trade-off. WiFi was strong even with a fairly full hotel. Room was exceptional - had a couch (fold-out), coffee table, nice kitchette, and... More 

Helpful?
1 Thank Marlan W
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to exceed your expectations and accommodate your needs with a wonderful stay! It’s great to read that you found our hotel to be a good value. The staff and I would like to thank you again for posting your review. We look forward... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We didnt have house keeping cause they said we was going to stay for 2 night first time i heard that from a hotel, but is fine with me, i dont care about it, everything was clean, the car was park outside with no security but everything was fine, their breakfast its a continental but i can said was good... More 

Helpful?
Thank David A
Jacksonville, Florida
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was outstanding! They were consistently cheerful, accommodating and professional in meeting our every need. Great Value hotel. The location was perfect. Close to the Orange County Convention Center and International Drive without all the hassle and traffic. It was a bit noisy but the room was very clean and the bed comfortable.

Helpful?
1 Thank IDYR
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for taking the time to write a review of your stay. I’m thrilled to read that our staff provided you with exceptional customer service! It’s great to hear that you enjoyed our convenient location and found our hotel to be a good value. The staff and I would like to thank you again for posting your review. We... More 

Orlando, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed this past weekend and want to thank the managers on duty, Jeffrey and LaTanya (Sherrell was also helpful), for bending over backwards to accommodate me. I requested a higher level and a couple of particulars which were responded to without hesitation. I've already rebooked!

Helpful?
Thank S C
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for taking the time to write a review regarding your stay with us. I’m thrilled that we were able to accommodate your needs with exceptional customer service and a comfortable stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

New Orleans, Louisiana, USA
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So we couldn't believe the level of hotel quality for the price. We were there for business and we loved the proximity to the convention center. We had the front desk employee show us a room so we could see if it was up to par for the very inexpensive price, and it was spacious, clean and well set up... More 

Helpful?
1 Thank BethanyNOLA
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience at a great value! I truly appreciate your kind comments regarding our friendly customer service and comfortable rooms. Once more, thank you for posting your review.... More 

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