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All reviewskitchen utensilsgrab and goburner stoveconvenient accessnight standfull size refrigeratorbreakfast barhome away from homethe room was niceflorida mallgreat ratelocation was perfectcoffee machinehot watertop floorclean roomssea world
Very nice staff and hotel. Every thing we needed was available at the lobby. Excellent management team. Room was cozy for my family. Full refrigerator even had a dishwasher in the room. Overall i was pleased with my stay.
The staff puts on a team effort to leave no one behind in the pursuit of excellent customer service. The management believes that they cannot rest on their laurels and that excellent performance can only be measured by the great experience of the NEXT guest....More
1 Thank D M
Response from 00esa, Manager at Extended Stay America - Orlando - Southpark - Commodity CircleResponded January 4, 2018
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It was a pleasure to read you had a wonderful stay with us and enjoyed our friendly service. We hope our hotel will be your preferred choice...More
Basic rooms with stove-top, fridge, microwave. Free (very basic) kitchen utensils available from front desk. Clean enough, but only cleaned once a week (and even that was forgotten). Courteous staff. Minimal "grab and go" breakfast; unfortunately, poor service -- many items missing after first day....More
Response from 00esa, Manager at Extended Stay America - Orlando - Southpark - Commodity CircleResponded 2 weeks ago
Thank you for being our guest at Extended Stay America. We are pleased to know that you found us to be a fair price and liked your room with a kitchenette. We appreciate your valuable feedback as it will help us to improve our service...More
The staff is very professional and courteous. The rooms are cleaned weekly and timely. Not like other Extended Stay hotel I've stayed in that did not clean the room until they were asked. Maintenance report are timely report and corrected. I would recommend this other...More
Response from 00esa, Manager at Extended Stay America - Orlando - Southpark - Commodity CircleResponded 4 weeks ago
Thank you for the five-star review of Extended Stay America and for taking the time to share your experience online. We are thrilled to know you were impressed with the service provided by our courteous associates and loved your well-appointed room. Thanks again for recommending...More
Found empty condom wrapper next to the bed. Found empty condom box in the night stand. Bathtub was grungy as well as the corners in the bathroom. Closet smelled of cat urine Room good size for the price.More
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Response from 00esa, Manager at Extended Stay America - Orlando - Southpark - Commodity CircleResponded March 13, 2018
Richard, thank you for reviewing our hotel. We are sorry for the cleanliness issue you encountered in your room and regret the inconvenience it caused. We have taken a note of your feedback and have discussed it with our housekeeping team to ensure they do...More