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Residence Inn Orlando Convention Center

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8800 Universal Blvd, Orlando, FL 32819-9354
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (146)
Room & Suite (68)
Dining (15)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Orlando Convention Center
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#172 of 370 hotels in Orlando
Location
Cleanliness
Service
Value
GreenLeaders Bronze level

If you’re looking for a family-friendly hotel in Orlando, look no further than Residence Inn Orlando Convention Center.

Given the close proximity of popular landmarks, such as Pointe Orlando (0.4 mi) and I-Drive NASCAR Indoor Kart Racing (1.9 mi), guests of Residence Inn Orlando Hotel can easily experience some of Orlando's most well known attractions.

Rooms at Residence Inn Orlando Hotel provide a flat screen TV, a kitchenette, and air conditioning, and guests can stay connected with free wifi.

In addition, while staying at Orlando Residence Inn guests have access to room service, newspaper, and express check-in and check-out. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Residence Inn Orlando Convention Center.

If you’re looking for an Italian restaurant, consider a visit to Olive Garden, Maggiano's Little Italy, or Vito's Chop House, which are all conveniently located a short distance from Residence Inn Orlando.

Should time allow, International Drive, ICON Orlando, and ICON Orlando 360 are some popular attractions that are within walking distance.

The staff at Residence Inn Orlando Convention Center looks forward to serving you during your upcoming visit.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Breakfast buffet
Vending machine
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English
Hotel links
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591Reviews22Q+A100Room tips
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Popular mentions
mrsdyer34 wrote a review Jan 3
Gonzales, Louisiana2 contributions
If I could leave 0 zero stars i would!! I have stay exclusive with Marriott hotels since 2007 and this was by far the WORST Marriott experience I have had. First off the hotel was not clean. I am a Marriott member and i always request extra towels, blankets and pillows through the app and have never had a problem getting it until now. They put on the app that it was dome and it was NOT!! I called down to the front desk to find out what happened and was told I would have to come get the stuff myself. Every night we were there i had to go down and get more towels. What the hell happened to room attendants? My room was never cleaned and towels were never replenished except by me. Please spare me the covid crap because towels could have been left at the door with a knock. The place was filty!! The walls were sticky with sole kind of gunk and it looked nothing like the pictures on the app. Those pictures had to be from when the hotel first opened years ago. There were bugs in our room and another guest was at the desk complaining about ants on the floor and bathtub in his room one of the nights i was down there getting more towels. He was in the room right past the first floor elevator on the right(beware). They told him all they could do was tell the manager. They allow non-service animals in the hotel. There were dogs everywhere!! I have no issues with the dogs but they aren’t cleaning this place like they should so just imagine with the animals in the building. The only reason I stayed was because like the other guest, they would’ve made me still pay and plus i would have had to pay for another hotel as well. Marriott really needs to drop this hotel from their name as this is NOT Marriott quality in the least bit!! NEVER AGAIN!!! This place is a dump. Don’t say I didn’t warn you.
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Date of stay: January 2021Trip type: Traveled with family
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Response from Team Marriott, Other at Residence Inn Orlando Convention Center
Responded 2 weeks ago
Dear mrsdyer34, Thank you for choosing to stay at our hotel. We appreciate your loyalty to our hotels, and we are truly sorry for not living up to your expectations. Please accept our sincere apologies for the cleanliness issues you encountered during your stay. Our hotels are known for their meticulous attention to detail and outstanding service, and we regret falling short of this. We will share your feedback with our staff to ensure our loyal travelers are receiving the experience they expect and deserve. We hope you will come again so we can show you we are worthy of your praise. Macrena H General Manager
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Melissa T wrote a review Oct 2020
Fernandina Beach, Florida27 contributions35 helpful votes
Took our grandson to Universal for the wknd. Check in was easy, front desk was so helpful in orienting us to the property and getting us what we needed. Pool was AWESOME! I believe it was heated but if not the sun really warmed it! Hot tub was HOT. Room was nice and roomy. Got the two bedroom suite. Kitchen had everything we needed. TVs in all the rooms offer so many choices and with so much streaming, it's impossible to NOT find anything to watch. Hotel is literally 5-8 minutes away from Universal which is nice. Eateries are around the corner, you can walk but we didn't. International Drive makes it so convenient to find something for everyone. The only con was that the comfy sofa/sectional smelled a bit like feet. lol. Other than that the bed was comfy, bathrooms were nicely stocked with towels and all bathing/shampoo/conditioners in pump bottles. Didn't use them but nice to know they are there. Didn't make it to breakfast either day so don't know how good/bad it was. We have already made reservations to stay again in a few weeks!
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
Room Tip: I'd choose bottom floor if you are going to be walking to/from pool, that AC is COLD coming...
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1 Helpful vote
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Response from Team Marriott, Other at Residence Inn Orlando Convention Center
Responded Oct 28, 2020
Dear Melissa T, We are flattered by your excellent comments about your experience at the Residence Inn Orlando Convention Center. Your praises about our seamless front desk service and pool are a pleasure to read. We are also thrilled you loved our spacious, comfortable accommodations and location close to a variety of restaurants and shops. It was a joy hosting you and your grandson, and we look forward to having you stay with us again soon. Gina F General Manager Residence Inn Orlando Convention Center
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weRLivin'Large wrote a review Oct 2020
Sarasota, Florida3 contributions10 helpful votes
Front desk girl very unfriendly acted indignant when we rang the bell to check in. I am a gold member and always had in my profile highly allergic to feathers. Was told had to wait to change out the chicken feather saks on the bed. Next morning went to same front desk person(same attitude)and requested maid. She never came. After my wife went down in the evening for 3rd time a man with wet hands and no gloves brought new bedding and told my wife she'd have to do it herself. Kitchen light out no bulb till late next day. Bath fan sounded like a jet engine..never fixed. 2 requests each. Hallways dirty and room had broken furniture. Place was a real dump.
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Team Marriott, Other at Residence Inn Orlando Convention Center
Responded Oct 20, 2020
Dear Guest, Thank you for being a valued Marriott Bonvoy Gold Elite member and for taking the time to post a review of your stay with us. We apologize for the unsatisfactory service you received and for your unpleasant experience with our associates. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Proper action has been taken to ensure this is not repeated. It is also disappointing to learn about the cleanliness and maintenance issues you encountered, and we deeply regret not being able to solve these problems to your satisfaction. Your feedback has been discussed with the appropriate teams to take the corrective measures and address the concerns you outlined. We value your business and hope you will consider giving us another chance to prove we are up to the task of delivering excellent hospitality and accommodations. Gina F General Manager
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gatrgrad wrote a review Oct 2020
orlando10 contributions22 helpful votes
Let’s start with the good. The staff works very hard and is very nice. Every person manning the front desk was always friendly. The mattresses are pretty comfortable and housekeeping does a good job. They never hesitated to bring extra towels or service the room when requested. Kitchens were in pretty good shape. There was plenty of free parking and pet friendly. The staff does a good job at getting trash from the trash cans. Netflix and Amazon Prime are both available on the tv with your own account. As others have said, if you aren't cooking, there are plenty of dining options in the area. Now the bad. They need to do a better job at cleaning up trash on grounds around the property. A stop sign in the parking lot was down for at least two months and had never been put back up. It definitely does not make a good first impression. The ugly. The property owner or Marriott (one of the two), needs to dump a bunch of money into this place. The first room we had, the a/c did not work. We got switched to a second room. In the second room, the water continually dripped in the tub. Drip...drip...drip. We checked out briefly and came back a few days later (we couldn't do better room wise for the price in the area). In room number 3, water was pouring through a window on the side of the building. Room number 4....one of the TVs did not work properly. The ceiling was dripping water. You can’t tell me that this building is not full of mold. There was pink slime between window panes. It's time for someone to dump some money in this place.
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Date of stay: October 2020
Value
Location
Service
2 Helpful votes
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Response from Team Marriott, Other at Residence Inn Orlando Convention Center
Responded Oct 11, 2020
Dear gatrgrad, Thank you for your detailed review. We are genuinely sorry for the cleanliness issues you encountered and for the situation you mentioned with regard to our parking. Your comments are important to us, and we will surely share it with our team to take corrective measures. Moreover, we strive to provide our guests with fresh, clean accommodations, so we are disheartened to read about your experience. We will surely discuss your feedback with the appropriate individuals to ensure we are consistent with our service delivery. On a positive note, we are glad you liked our courteous service. We hope you will give us an opportunity to restore your confidence in us on a future visit. Gina F General Manager
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prncesdi wrote a review Jun 2020
Stuart, Florida23 contributions6 helpful votes
+1
First of all Laquisha at the front desk was awesome in helping my family and I to accommodate our needs. She should be recognized for that. The staff was very friendly and hotel was very clean. We stayed in a large 2 bedroom and 2 bathroom suite and will definitely come back and stay here again. The thing that amazed me was how friendly Laquisha and her staff was and would acknowledge you as you walked by. I haven't been to very many hotels that all the staff was like that. Thank you and keep up the great work
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Date of stay: June 2020Trip type: Traveled with family
1 Helpful vote
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Response from TeamMarriott, General Manager at Residence Inn Orlando Convention Center
Responded Jun 25, 2020
Dear prncesdi, We are charmed that you enjoyed your stay at the Residence Inn Orlando Convention Center. Thank you so much for taking the time to share your experience and letting us know you loved our clean, elegant accommodations. Our mission is to provide exceptional service every day, so based on your kind comments, we're glad to see that our associates did just that. We will be pleased to pass along your glowing review to our team members, especially Laquisha. We look forward to the opportunity to be of service the next time you're in Orlando! Gina F General Manager Residence Inn Orlando Convention Center
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PRICE RANGE
$83 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn orlando hotel orlando, orlando residence inn
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
124
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Frequently Asked Questions about Residence Inn Orlando Convention Center
Which popular attractions are close to Residence Inn Orlando Convention Center?
Nearby attractions include America's Escape Game (0.1 miles), Howl at the Moon Orlando (0.2 miles), and DRIP (0.1 miles).
What are some of the property amenities at Residence Inn Orlando Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn Orlando Convention Center?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Orlando Convention Center?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Residence Inn Orlando Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Orlando Convention Center?
Conveniently located restaurants include Vito's Chop House, Café Tu Tu Tango, and Olive Garden.
Are there opportunities to exercise at Residence Inn Orlando Convention Center?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Residence Inn Orlando Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Orlando Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Orlando Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Residence Inn Orlando Convention Center?
Many travelers enjoy visiting City Hall (8.8 miles) and Jack Kerouac House (9.9 miles).