Let me start by saying this resort is amazing from beginning to end. From the employees to managers, cleanliness & how convenient it is, we are more than pleased with our stay. Mariah at the front desk was so sweet, had an amazing personality, and did was she could to make sure WE were satisfied. & David the manager went above and beyond by making sure we were happy. He even followed up with me with multiple phone calls to confirm my reservation & make sure everything was ready for us when we came for our stay. In regards to the hotel itself, this hotel is beautiful. When you check in, the lobby is gorgeous and makes you feel like you’re in a palace. They have SO many things to do, from multiple selections of restaurants, to a really nice pool with a slide and waterfall & they even offer movies out by the pool at night on a huge blowup screen. Our room for BOTH of our recent stays were so clean. I had not one thing to worry about. They also supply bath & body works shampoos & body washes. They have a cafe open with a huge selection of drinks, fresh food, ice cream, alcoholic beverages, etc for you to do some shopping to bring to your room. I truly feel comfortable here at caribe. Especially during this pandemic, this hotel makes sure they follow all guidelines. Masks are required. Best part about it, it is 7 mins from Disney. Also there’s a cvs across the street, and Dunkin’ & Starbucks 3 mins away. Huge selection of restaurants nearby too. Security is great too and parking is all gated. 10/10 recommend.…
Great place for a staycation or anyone visiting the parks. Staff provided excellent service and the resort was clean. Social distancing and mask guidelines were followed so, everyone could enjoy themselves. I have to agree with other guests that the pool water is too cold. This is a wonderful place to stay for couples needing a get away or families visiting the parks all day.
Very enjoyable family resort. Everyone followed social distancing guidelines as well as the hotel being constantly cleaned. Rooms were large enough for at least 6 people comfortably. Staff were all very nice except for 1 server at the pool bar who everyone complained about. Must join Private member which is free to get free parking, no resort fees & breakfast. Hard to figure out breakfast deal which should be explained better at check in or on the voucher. Many guests were confused and either went to wrong restaurant (waited on line too) or when in right place ordered wrong food. Definitely an issue for guest and servers who had to constantly correct items guests thought were included. Slowed down an easy pick-up to easily 10-15 mins which is awful.
We absolutely had a great time here. Every employee we meet were friendly and helpful. This is our anniversary trip and we booked the Magical dining package that includes one night stay in a suite and dinner at Venetian Chop house. The room is clean and spacious. The dinner was amazing. Thank you Philip for great service! Complimentary drinks for our anniversary. The pool area is beautiful. However the water is cold! I wish it’s heated. I would enjoy it better if it’s heated. There was live music at the poolside restaurant. And movie under the stars. However I don’t think we’ll stay more than 2 nights. Parking cost $15/day. With the resort fees that all adds up.
This was our 3rd stay here and everything was perfect. The service, the cleanliness, the rooms, the location! You have everything at this site! We stayed at one of the 2 bedroom villas, Tower VI, very spacious and comfortable. Also, they offer great deals and packages. We highly recommend this hotel.