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All reviewsan early morning flightfront desktypical courtyardroom was cleanrestaurants within walking distancetgi fridaysshuttle servicefree shuttlestayed one nightrental carcomplimentary breakfastlobbymcomarriottsihopstarbucksproximity
Stayed here one night and will not due another. The room on 2nd floor everything felt damp. The rug felt damp the bedding etc. I called the front desk which was responsive and pleasant. Facility mgmt came up and checked out the air, his solution...More
Response from Ana Z, Manager at Courtyard by Marriott Orlando AirportResponded June 19, 2016
Thank you for taking time to post your thoughts on your recent visit. I am truly sorry that your room was not in the condition it should have been. We have inspection procedures in place and they should have research and addressed the smell issues...More
I called to book a room for their stay here/park here rate for 1 night. I reiterated several times what I wanted and was assured that was what I would get for $109. When we got there I was told the rate was $139. I...More
Shuttle came very quickly. Room was reasonably clean, pool reasonably sized and clean. Could not find pool towels, and staff member I asked disappeared. Still dealing with a bill that was posted to my account (food, but was given two $12 vouchers from American due...More
Response from ManagerX1, General Manager at Courtyard by Marriott Orlando AirportResponded May 24, 2016
Thank you for taking the time to review your recent stay. I want to thank you for pointing out that the appeal of our location is much more than being close to the airport. We are less that a 25 minute drive to downtown Orlando...More
We were booked into this hotel by our cruise company.
The hotel picked us up from the airport in the hotel transport.
We were happy with our check in and our room.
The hotel is well situated if you don't have a car as there...More
Response from ManagerX1, General Manager at Courtyard by Marriott Orlando AirportResponded May 17, 2016
Thank you for choosing the Courtyard Orlando Airport for your recent accommodation needs and for taking the time to write such a complimentary review. I am delighted to hear how much you loved our location, friendly desk service and the amenities we have to offer....More
Free airport shuttle 24 hours
Overwhelmed inexperienced staff
Ignores allergy requests for bedding
A/C mildew smell
Tip: The pickup for the airport shuttle is not A3/A4 despite what airport staff thinks. Its in the A40s.
I thought that i read that this hotel...More
Response from ManagerX1, Manager at Courtyard by Marriott Orlando AirportResponded May 16, 2016
Thank you for your recent stay with us and for the candid review. We want every guest who stays with us to have an outstanding time and leave with a lasting favorable impression. We apologize that we fell short in making that happen for you...More