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Crowne Plaza Orlando Downtown

#197 of 338 Hotels in Orlando
GreenLeadersGold level
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304 West Colonial Drive, Orlando, FL 32801
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598 Reviews from our TripAdvisor Community

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Showing 561: English reviews
Chesterfield, Michigan
Level Contributor
411 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for business and brought wife along. Modern hotel. Was upgraded to King suite This was two rooms with kitchen area. Great for my wife to hang until I was done with meetings. They have self park or valet. Restaurant inside is called Bite and it was good for breakfast. Staff was friendly. Room was clean and modern. Would... More 

Helpful?
Thank PhoenisSunDog
Tallahassee, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

Monique and Neysha were pleasant and helpful. Susie in the bar was so warm. The decor is new and fresh. My suite was comfortable and the shower was heavenly. I only stayed for one night; no problems!!

Helpful?
Thank vellenb
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Vellenb, Thank you so much for you review of the hotel. We are delighted to hear that you enjoyed your stay with us, and that our staff took very good care of you. I will be sure to share your feedback with Neysha, Monique and Suzie. We hope to see you again soon! More 

Jonesborough, Tennessee, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Not so great hotel. I would rather stay at a Holiday Inn Express anytime!!! This was an over priced,not too special, yuppie nightmare. No breakfast. No snacks. No coffee. Good lemon water. But an expensive breakfast buffet. (Imagine). $17 park it yourself charge AND we have a handicap placard. The Crowne Plaza Downtown thinks way too much of themselves for... More 

Helpful?
Thank Prissy T
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Prissy, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family and I are Florida locals who moved away. We recently came back to Orlando after a three year hiatus for a Twenty One Pilots concert. Our stay was perfect! Absolutely impeccable. The service was 5 stars all the way, but of special recognition is the valet team. John Torres and Scott were wonderful in helping us load and... More 

Helpful?
Thank prdddy
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff More 

Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We were very pleased when we first checked in Friday evening, but when we went to the bathroom , we noticed that it leaked very much from the faucet to the bathtube. We told the man at the reception about the leak when we were going out for dinner, and were told that he would send someone up to look... More 

Helpful?
1 Thank JaneRgh
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for only one night and selected this hotel because of it is near the soccer stadium. We were extremely glad we did. The hotel is modern and very well maintained. The room was perfect, it was clean, modern, and well furnished. We had a great nights sleep. We did not eat in the restaurant but did have drinks... More 

Helpful?
Thank robbinsjnj
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Gainesville
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked hotel via Hotwire (I could not believe the price we got it for) and got a great rate!! King room with a small kitchen. We have stayed here many times in the last few years and it's always been a delight. Hotel is close to everything downtown...just a short uber ride away.

Helpful?
Thank BankerBoyFL
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear BankerBoyFL, Thank you for taking the time to review our property. We are delighted to hear that you enjoyed your room accommodations, and that our location was convenient to you. We will be sure to share your positive feedback with our staff. We hope to see you again soon! More 

Houston, Texas
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided to stay in downtown Orlando so we could experience something a bit different about Orlando. The Crowne Plaza was our choice due to location and free shuttle service to the downtown area. Nice quiet room, considering the location. Friendly and helpful staff, especially the shuttle drivers. Quite knowledgeable about downtown area. We used the shuttle service several times... More 

Helpful?
Thank JMD_930
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of the hotel. We are pleased to hear that you enjoyed your stay with us, and that the location and shuttle was convenient for you. We value your positive feedback, and hope that you will visit again soon! More 

Gainesville, Florida
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for one night to attend a Copa America game, and chose this hotel specifically because it's so close to the stadium. It is very nicely decorated, and every single staff member we encountered was so pleasant and helpful! We ate at the restaurant once, which was fine, but nothing remarkable. There are 2 things to keep in mind... More 

Helpful?
Thank StilLaura
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Laura, Thank you for taking the time to review out hotel. We are delighted to hear that you enjoyed your stay with us and that our staff took very good care of you. We appreciate your feedback and will be sure to share you comments with our staff. We hope that you come back to visit us soon! More 

Orlando, Florida
1 review
5 of 5 stars Reviewed June 16, 2016

I went for a business trip , and stayed with you guys because my office is close to the hotel, at arrival was greeted by the valet staff which more friendly they couldn't have been, specially an valet named Phelippe. At check in I was received by a front desk agent called Monique with a warmth smile. She was able... More 

Helpful?
Thank pipelastwish
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Pipelastwish, Thank you so much for your review of the hotel. We are delighted to hear that you enjoyed your stay with us. We will be sure to share your positive feedback with Monique and Felipe, as well as the rest of our staff. We do hope that you will visit again in the near future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown Hotel, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown Hotel is walking distance to downtown s impressive entertainment venues such as Amway Center home of Orlando Magic, the Bob Carr Theatre for Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from the Citrus Bowl home of the Capital One Bowl, Champs Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wachovia, HD Supply, EA Sports, AMA, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals looks forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 West Colonial Drive, Orlando, FL 32801
Location: United States > Florida > Central Florida > Orlando
Price Range: $108 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Hotwire, Priceline, IHG, Travelocity and getaroom.com so you can book your Crowne Plaza Orlando Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Hotel Style:
#7 Green Hotel in Orlando
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