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Crowne Plaza Orlando Downtown

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#198 of 334 Hotels in Orlando
GreenLeadersGold level
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Crowne Plaza Orlando Downtown
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623 Reviews from our TripAdvisor Community

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Showing 584: English reviews
Salmiyah, Kuwait
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

It's a very bed hotel! Everything is terrible like cleaning,rooms,breakfast ...My husband and I could not sleep until in the morning because of outside's noise...İt was like there were no windows of room... Just I like the staff who is working in breakfast restaurant...

Helpful?
Thank Nazlı T
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Hotel Staff More 

Lehigh Acres, Florida
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Upon entry to the room, you could see the carpet was very stained and worn, the room smelled musty, the sofa had many visible stains on them, the room needed more than cleaning! I pulled back the covers, as I typically do before I unpack, and one of the pillows not only had a stain but had a hair on... More 

Helpful?
Thank 537sherylr
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your feedback. We understand and apologize for the inconveniences you faced during your stay. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Hotel Staff More 

Perth, Western Australia, Australia
Level Contributor
315 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 stars Reviewed 1 week ago

As an Elite Spire member, and staying at Crowne Plaza hotels across the globe, this would have to be by far one of the worst Crowne Plaza hotels that i've stayed with. The front desk staff were always friendly and helpful, this was one pleasantry about the hotel, thanks to all those on the desk. The rooms are outdated, a... More 

Helpful?
Thank OzTravels80
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I traveled 10 hours to visit a friend in Orlando, due to some relationship issues in her house I had to unexpectedly leave at 10:00 PM after an extremely awkward and stressful experience. I used the IHG app to book the room. There is no parking close by and I think their was a $3 difference in valet or parking... More 

Helpful?
Thank Carmella S
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Guest Thank you for taking the time to review your stay with us, for giving us a perfect rating, and recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Also, I am very pleased to hear that our staff made your stay pleasant.... More 

1 review
4 of 5 stars Reviewed 1 week ago

Was expecting a downtown location to be within a block or two of restaurants and shops, rather this hotel is located next to a major highway and closest coffee shop was .5 miles away. Overall a really lovely facility as are all the Crown Plaza's but the hotel restaurant and bar are the only choices. Additionally we used IHG points... More 

Helpful?
Thank Patricia B
Roberto B, Hotel staff at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the location of the hotel. Sincerely, Hotel staff More 

Eastbourne England
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had 5 nights at this hotel as part of a 2 week trip. Have stayed at many Crowne Plaza hotels and this one was certainly one of the better ones. Friendly and helpful staff made this stay enjoyable. Parking is available, at $17 if you park it yourself. Our suite was on the top,14th floor and was spacious with a... More 

Helpful?
Thank gibfen
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your 4 star rating! We truly appreciate you taking the time to give detailed feedback of your stay with us. As a hotel, we are looking into different solutions to the noise from the freeway, and hope to have something in place very soon. On behalf of the entire staff, we're glad to hear your... More 

Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I did not stay here. I visited a friend in a sweet that so amazing right down to the bathroom. It had a great view and was a close distance to the exciting downtown nightlife. They offer a free shuttle till 1100 pm. If you're out later it's a cheap Uber ride home. The staff was very friendly, helpful, and... More 

Helpful?
Thank Amanda G
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for leaving your 4 star review of our hotel! We're glad our shuttle services and our staff met your expectations and we hope you choose to stay with us yourself in the near future. Hotel Staff More 

Sudbury, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family of 4 stayed at the hotel from August 15 to August 30. From the time we checked in until the time we left we were treated like gold. Everyone was friendly and went out of their way to make our stay a pleasant one. The buffet breakfast was superb as were the servers. The hotel has security staff... More 

Helpful?
Thank xs2003
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for taking the time to leave such a detailed 5 star review of our hotel! We are extremely gracious for the words you used to describe your stay with us. Our staff takes pride in creating a friendly environment for all of our guests, so we are thrilled we were able to provide this for you... More 

Cape May, New Jersey
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed over last minute after dropping our daughter off back at college. Check in was quick and staff was pleasant. Room was large and clean. The bed was very comfortable. Only complaint would be other guests yelling to each other in hallway which is no fault of the hotel. Would stay here again when passing through the area.

Helpful?
Thank hamstermullet
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for taking the time to give us a 4 star review. We apologize for the minor inconvenience during your stay, but we're glad to here everything else was good! We look forward to seeing you again in the future. Hotel Staff More 

Orlando, Florida
Level Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed on business for a pair of nights. Found a great deal and was surprised when it turned out to be this hotel. The lobby is well maintained and I got a bite to eat at the restaurant. The food was good and service was excellent. The rooms were well appointed. I was facing what looked to be an apartment... More 

Helpful?
Thank FicoUCF
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that you enjoy your stay at our hotel and it was a pleasant stay too. I hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely, More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown Hotel, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown Hotel is walking distance to downtown s impressive entertainment venues such as Amway Center home of Orlando Magic, the Bob Carr Theatre for Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from the Citrus Bowl home of the Capital One Bowl, Champs Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wachovia, HD Supply, EA Sports, AMA, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals looks forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Location: United States > Florida > Central Florida > Orlando
Price Range: $111 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Odigeo, Expedia, Hotwire, Travelocity and Priceline so you can book your Crowne Plaza Orlando Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Hotel Style:
#7 Green Hotel in Orlando
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