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Crowne Plaza Orlando Downtown

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#199 of 338 Hotels in Orlando
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Crowne Plaza Orlando Downtown
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607 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Gloucester, Virginia
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent room very comfortable good rate, stayed in a suite very impressive shower would be a good romantic getaway for a couple. The bed was very comfortable. Did not eat at the hotel but did spend some time at the bar the bartender is excellent.

Helpful?
Thank William W
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and you have a great experience. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B. More 

Forestville, Maryland, USA
Level Contributor
74 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My first visit to the Crowne a Plaza was incredible. I was there to conduct a seminar this week and I was very impressed with the level of service and professionalism with the staff, especially Shawn the asst Gm and Ingrid, the head of banquets. Their teams prepare excellent meeting rooms that are clean and very accommodating. I didn't need... More 

Helpful?
Thank spachick
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B. More 

Tel Aviv, Israel
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is based not far from Amway center. Our room was very clean, with modern decorations, coffee machine and microwave. There's a free Wifi in the rooms. The staff was really friendly and cooperative. There's an outside pool which is nice. We had lunch in the hotel's restaurant. The food was really good, and there was a large variety... More 

Helpful?
Thank ygotlie
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Ygotlie, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived, worn and weary from a nine hour drive, we were treated well. Everyone had a smile for us, answered all our questions, and directed us in a friendly manner. We were part of a group for a special, two-night event downtown and the hotel staff was extremely accommodating. With warmth and good humor, the shuttle... More 

Helpful?
Thank Mary F
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Sarasota, Florida
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

In spite of some positive attributes, terrible customer service following a 5 a.m. in the morning very rude awakening by security because the front desk had lost track of what room we were in, and insufficient response by the hotel afterwards, results in this 1 star rating and negative review. They basically blamed the customer for their computer problem, didn't... More 

Helpful?
Thank dhutchusa
Danielle R, Front Desk Supervisor at Crowne Plaza Orlando Downtown, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a... More 

Edinburgh, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 24, 2016

Stayed two nights in July. Staff were just okay. Pool was very noisy, very loud music playing - and despite the fact my husband and I were the only ones at the pool they did not turn the music down even though we asked twice. When we went to check out they had already charged my husband's credit card which... More 

Helpful?
2 Thank Terry1258
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, More 

Chesterfield, Michigan
Level Contributor
421 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

Stayed here for business and brought wife along. Modern hotel. Was upgraded to King suite This was two rooms with kitchen area. Great for my wife to hang until I was done with meetings. They have self park or valet. Restaurant inside is called Bite and it was good for breakfast. Staff was friendly. Room was clean and modern. Would... More 

Helpful?
Thank PhoenisSunDog
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your review of the hotel. We are very pleased to hear that you and your wife enjoyed your stay with us. We appreciate your kind feedback, and hope that you will be back to visit soon! More 

Tallahassee, Florida
1 review
5 of 5 stars Reviewed July 21, 2016

Monique and Neysha were pleasant and helpful. Susie in the bar was so warm. The decor is new and fresh. My suite was comfortable and the shower was heavenly. I only stayed for one night; no problems!!

Helpful?
Thank vellenb
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Vellenb, Thank you so much for you review of the hotel. We are delighted to hear that you enjoyed your stay with us, and that our staff took very good care of you. I will be sure to share your feedback with Neysha, Monique and Suzie. We hope to see you again soon! More 

Jonesborough, Tennessee, United States
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 15, 2016 via mobile

Not so great hotel. I would rather stay at a Holiday Inn Express anytime!!! This was an over priced,not too special, yuppie nightmare. No breakfast. No snacks. No coffee. Good lemon water. But an expensive breakfast buffet. (Imagine). $17 park it yourself charge AND we have a handicap placard. The Crowne Plaza Downtown thinks way too much of themselves for... More 

Helpful?
1 Thank Prissy T
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Prissy, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Dubai, United Arab Emirates
Level Contributor
107 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 stars Reviewed July 14, 2016

not sure which was louder? the roar of traffic on I-4 or the antiquated air conditioning outdated and ugly happy may stay was all of 8 hours, dreadful place and a bad joke you must pay $17 for self park

Helpful?
Thank saint77777
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown Hotel, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown Hotel is walking distance to downtown s impressive entertainment venues such as Amway Center home of Orlando Magic, the Bob Carr Theatre for Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from the Citrus Bowl home of the Capital One Bowl, Champs Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wachovia, HD Supply, EA Sports, AMA, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals looks forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Location: United States > Florida > Central Florida > Orlando
Price Range: $106 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Hotel Style:
#7 Green Hotel in Orlando
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