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Extended Stay America - Orlando - Convention Center - Sports Complex

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Extended Stay America - Orlando - Convention Center - Sports Complex
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143 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Orlando, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed for two nights. On one day, we left the TV on and someone went in and turned off the TV. My husband spoke with JC the front desk clerk that we wanted to check out at 12 noon. He said, no problem I will make note of it for housekeeper. To our suprise, the housekeeper... More 

Helpful?
Thank Lucy J
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Although we appreciate feedback as it is an important tool for us to improve, we never like to read when we let one of our guests down. Thank you for sharing your feedback. It is clear we had a communication breakdown with one of our team members and it led to disappointing aspects of your stay and for that we... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 5 nights. Lana was great with our check in and was very friendly. Michael was also pretty cool. JC was nice. They all provided great service and provided us with multiple blankets. Will definitely stay here again. We were also provided dishes and used the kitchenette to cook breakfast

Helpful?
Thank Leah E
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Orlando - Convention Center - Sports Complex. Our goal is to provide an exceptional experience for each of our guests, and it is a pleasure to read about the service you received from our staff. Lana, Michael and JC along... More 

Port Saint Lucie, Florida
Level Contributor
403 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property is at the rear of another Extended Stay America that is a little more upscale. The rate was lower and we were able to use the pool of the other property. the room came with a kitchenette. It was clean and comfortable. The property is close to the Orlando Eye ferris wheel and Seaworld. Wifi was slow. Breakfast... More 

Helpful?
Thank George_and_Veronica
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Orlando - Convention Center - Sports Complex. We are pleased to read that you liked the great value we offer for the price, our pool area, convenient location and your well-kept accommodation as well. However, we are sorry that you... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

I have stayed at many Orlando hotels, but Lana, Mike, and my housekeeper, were the best. They were very accommodating to my family's needs and very sincere. My room was nice and clean. I loved the fact that the pool has a bbq grill and pool towels are instantly available. They turned my extended stay experience into a family experience.

Helpful?
Thank Bernetta C
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Thank you for sharing your wonderful review of your visit to Extended Stay America Orlando - Convention Ctr - Sports Complex. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to hear our team accomplished this during your visit. We especially appreciate your great remarks recognizing the... More 

1 review
5 of 5 stars Reviewed July 24, 2016 via mobile

I am visiting on extended business and have come to know the staff who have always been kind and attentive to my needs as a customer. The entire staff of people that I have encountered to include Donte, Lana, JC, Mrs Carolyn, Jasmine, Vera, Michael and the manager Robert have all helped me out in different instances when needed. They... More 

Helpful?
Thank THINKGOD
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

We appreciate you choosing to stay at Extended Stay America - Orlando - Convention Center - Sports Complex recently while on business and for the amazing feedback! Thank you for your gracious remarks about our associates providing an excellent service. We are very proud of our entire team for having the passion for delivering exceptional service daily and I will... More 

Los Angeles, California
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2016 via mobile

This particular hotel is great and not expensive. It's a home away from home. The kitchenette is so convenient. I like the fact that all the kitchen utensils,pots,pans, coffee pot and toasters are available for each guest upon request at no extra charge. All the staff are friendly and try to make your stay as comfortable as possible. Personal shout... More 

Helpful?
Thank Melvin D
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Thank you for selecting Extended Stay America - Orlando - Convention Center - Sports Complex for your recent visit and for sharing your wonderful comments. It's so nice to know you found our hotel of a great value for money and you felt at home. We are glad you were happy with the convenience of a kitchen in your suite... More 

Orlando, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 20, 2016

Bed Bugs. I literally got bit up the whole stay we were here. Rooms smelled as if dogs had been here for years. Not to remind you, housekeeping staff doesn't even look professional. I walked beside a housekeeper cart ( two of them ) smelled like pure musk. Roaches. Facility is horrible. I won't come to this location again.

Helpful?
Thank mykiyon73
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Thank you for your recent stay at our hotel. We certainly apologize for the issues you encountered which led to a disappointing stay. Our hotel is treated on a regular basis by a pest control company to prevent the occurrences you described, and I will have your suite inspected and re-treated to take care of these pests. I will also... More 

London, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 20, 2016

Stayed here for 2 weeks and found the hotel to be good but not great. It’s a shame as it could easily be with just a few minor items/changes. It’s in a great location within a short walk of Aquatica and SeaWorld and being in quiet area. I found my room to be relatively modern, comfortable and clean and everything... More 

Helpful?
Thank Zak33
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Thank you for being our guest. We are glad you were pleased with our location and your suite, and also found our staff to be friendly and professional. Our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value, so we appreciate all your observations regarding our amenities as they will only... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed July 16, 2016

Wife, me and 2 kids traveling on vacation. when we got to the hotel we had to go to the one located behind the main one. which the woman at the main hotel was very rude and did not seem like she really wanted to be there. we got to our hotel room and the appliances did not work. so... More 

Helpful?
Thank Jeremiah W
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Jeremiah, thank you for your very candid comments on your recent stay. First, please accept my sincere apologies for the rude behavior of the front desk associate who assisted with your check-in – this behavior is not the way we want our guests to be welcomed to our hotel! I will definitely share your comments with my front desk manager... More 

Orlando, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 14, 2016

Great stay and great staff. We had just come in for a karate tournament and the services at hotel was great. Was happy to relax and enjoy my time together with the family.Room was great and comfortable

Helpful?
Thank Agueda A
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this review

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America - Orlando - Convention Center - Sports Complex. We are so pleased that you loved our courteous associates, convenient location which was perfect for your needs, as well as your comfortable accommodations. It was our pleasure serving you, and we hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service

Additional Information about Extended Stay America - Orlando - Convention Center - Sports Complex

Address: 6451 Westwood Blvd, Orlando, FL 32821-8025
Location: United States > Florida > Central Florida > Orlando
Price Range: $64 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Orlando - Convention Center - Sports Complex 2*
Number of rooms: 119
Reservation Options:
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Also Known As:
Extended Stayamerica Orlando Hotel Orlando
Extended Stay America Orlando
Extended Stay Orlando
Orlando Extended Stay
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