I have been staying here 4 years this coming June. During that time it has become home and the ESA staff have become family. We always get friendly service from the entire staff. The staff I see the most is Toyna and Kim. They always make me feel welcome.
I stay all over the country in Extended stay hotels 10 months out of the year for business,so im familiar with the facilities etc. Walked in and was promptly greeted with a smile and a quick joke. Customer service agent was very welcoming and friendly. The property is clean, As…
I have lived here for almost 4 years now and couldn't be happier with the service or the employees. They are more of a family to me than employees at a hotel. I would recommend them to anyone that wants to be able to visit the parks but not have to worry about park property…
If it wasn’t so late We would have gone to another hotel. There was no ice maker, no blow dryer, there was mold around the bathtub, the pillows were way too soft and the parking was horrible. I wouldn’t recommend this hotel at all!!
The hotel is clean & nice jose is always nice he helps me with any issues i have in the room. kim at the front desk is nice as well she always greets me and ask about my day. lana manager is very helpful making sure my room gets added for housekeeping
"right across the street from universal staff is super friendly"
"not facing the back."
"Ask for a top floor just in case there are kids above because it is a family friendly hotel."
"Explain exactly what you're here to do and they will help pick a room for your needs."
"Top floor is quieter"