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Quality Inn & Suites

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Quality Inn & Suites
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598 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Reviewed April 6, 2016

This hotel was very clean and quiet. A little out dated but doable for the few days we stayed over spring break. The only downfall was the gap under the door so you hear everyone talking and walking by. We also were given a handicap room, which we did not mind, but the shower could've been a little more updated,...

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Helpful?
Thank Brittany C
Montevideo, Uruguay
Reviewed April 6, 2016

The hotel was excellent but i am so disapointed because when i have decided to stay one more night, the frontdesk man asked for my credit card, said that it declined and ask for another one that worked. Sadly i found out that BOTH credit card were copied and tried to be used for fraud a few days later... I...

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9Thank Jimegm
Holmdel, New Jersey
Reviewed April 4, 2016

This hotel is quiet and clean. It provide very reasonable free breakfast with convenient location for dinning. The shuttle bus service is on time, good to go to Universal Studio but it take quite long time to the Disney since there are several other pick up stops. Overall, we are happy to be there.

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Thank HolmdelFang
Milledgeville
Reviewed April 3, 2016 via mobile

My family and I stayed here for 4 nights during our Spring Break Vacation. Very nice place, clean, good breakfast and great staff. The room was cleaned daily. The motel is older but well kept. I give them an A and will definitely be back. Thank you for the wonderful stay:)

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Thank smileyMES
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, We are happy to hear that you and your family enjoyed staying with us, we do appreciate very much that you took the time to do our survey. Every feedback from our guests is very important to us, your input about the cleanliness, good breakfast and the service, helps us with our continuing efforts to provide exceptional...

Charlotte
Reviewed April 3, 2016

The hotel lobby area and room were very clean. Every day, I noticed someone cleaning, from the floors to the receptionist desk. The location was perfect, literally walking distance to Universal Studios and a short drive to restaurants. The staff was very pleasant. One thing I wanted to note, my initial reservation through booking.com did not include a hotel service...

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Helpful?
Thank ToyaSpin
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, On behalf of our entire team, I would like to thank you for the great feedback you left about our hotel cleanliness and our pleasant staff. I can assure you that our team works extremely hard to ensure all areas of the hotel are clean and well maintained. We appreciate every feedback from our guests, they are...

USA
Reviewed March 24, 2016

This hotel is about a mile plus from Universal Studios' front door. Don't be confused when the maps say it is closer, because the property (US) is big. We walked to US once - won't do that again. The property is about 30 minutes away from WDW. They use an outside company to shuttle you to US or Disney World....

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1Thank DaBiZi
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, We appreciate every detail you mentioned during the survey. I will share them with my management team, we definitely look forward reviewing each one of them and making some improvement where is it needed. Every feedback from our guests is very important to us, your input will helps us in every aspect to continuing our great efforts...

Sao Paulo, SP
Reviewed March 16, 2016

Rooms were big and clean (floor, bathroom and beds). Nice breakfast (waffles, toasts, fruits, coffee and yogurt), it was not an American one, but it was more than enough! Good location and kind service!

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Thank RScalet
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, On behalf of our entire team, I would like to thank you for the great feedback our spacious rooms, the nice breakfast and cleanliness of the room. I can assure you that our staff works extremely hard to ensure all areas of the hotel are clean and in great shape. Thanks again and we look forward to...

Reviewed March 12, 2016

I travelled to Orlando to visit "The Holy Land Experience" for two days. I took a chance that this would be a good hotel choice. My decision worked out just fine. The room and staff were above average and the location was perfect for my needs.Overall, I had a very good experience at a reasonable price.

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Thank Steve G
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, It is nice to know that you were pleased with your good choice. We appreciate your great comments about staff and the room been above average. I can assure you that our staff works extremely hard to ensure all areas of the hotel are clean and well maintained. We look forward to a even more positive association...

Stafford
Reviewed March 11, 2016 via mobile

I came to the US of A to play golf. As we only needed a bed we didn't want to spend a lot on hotels. We chose this hotel due to cost and ratings and I can highly recommend. The staff were very friendly. Room was clean, beds are very comfortable, remind me of our premier Inn beds as comfort,...

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Helpful?
Thank TommyTStafford
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, Thanks so much for the high score you gave us, that tells a lot about our great location. We very much appreciate your nice comment about our staff services, the cleanliness and the comfortable bed. We value your feedback and I will share it with our team. Your survey responses will serve as encouragement to all of...

Redington Beach, Florida
Reviewed March 8, 2016

My wife and decided at the last minute to drive to Orlando for ! day and an evening stop over... I called in the morning about availability and the friendly operator told me that rooms were available at the discount rate I was querying about... I arrived at noon and was able to check in early... The room was excellent......

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Thank Frederick L
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, We are happy to know that you were pleased with our convenient location and friendly services. We love the wording you have use to described our hotel "home away from home" . Feedback from our guests are very important to us and your input helps with our continuing efforts to provide excellent service and a great stay....

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks. ... more   less 

Additional Information about Quality Inn & Suites

Address: 5635 Windhover Dr, Orlando, FL 32819-7936 (Formerly Quality Inn & Suites Universal Studios)
Location: United States > Florida > Central Florida > Orlando
Price Range: $71 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Quality Inn And Suites Universal Studios
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando
Hotel Style:
#138 Family Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites staff and other travelers.
56 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The pool is in the back and further back is a noisy highway, a room in the front of the hotel will likely be quieter.”
EnglewoodDane, 2 weeks ago | Read review
“Rooms in the back that look out over the pool also look out over a small stream with some wildlife activity..”
billjfrompa, 4 weeks ago | Read review
“Pick the Hampton Inn and Suites next door.”
Flair4GoldBranin, Feb 21, 2017 | Read review
“Rooms on the front are quieter”
123Swimming123, Nov 22, 2016 | Read review
“We like room to face entry as backs on to highway.”
L5223NSpaulab, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question