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Quality Inn & Suites

Traveler (121)
Room & Suite (296)
Pool & Beach (40)

About

#192 of 354 hotels in Orlando
Location
Cleanliness
Service
Value
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
19Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
725Reviews
532Photos
97Q+A
65Room tips
Traveler rating
  • 199
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  • 136
  • 36
  • 32
Time of year
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Popular mentions
Friendly staff clean rooms. The parking is great well lit. Clean nice pool area. Bedding was fresh clean. The room was spotless. The customer service was amazing. Ralph and Nathan were memorable so kind and informative. I would definitely stay there again.
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Review collected in partnership with Choice Hotels
Response from Giovanny G, General Manager at Quality Inn & Suites
Responded 3 weeks ago
Dear value guest; We very much appreciate your nice comments about our staff services and the cleanliness. We are happy to hear that you enjoyed your stayed with us and I will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously provide the quality of our services for an exceptional experience to our guests. Thank you again for sharing your comments and we hope your next visit will be even more pleasant than the previous one. Kind Regards, Giovanny Gutierrez General Manager, CHA Quality Inn & Suites. FL717 5635 Windhover Drive Orlando, FL 32819 PH: 407-370-5100 Ext 2000 Fax: 407-370-2026 Universal Orlando® area.
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+1
The Quality Inn & Suites was convenient for us because we were visiting The Holy Land Experience. The man who was at the registration desk was very pleasant and knowledgeable. He greeted us and we got a welcome gift. The Hotel was clean and nice and well appointed.
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Response from Shanta S, Director of Sales at Quality Inn & Suites
Responded 3 weeks ago
Dear Suein Salem, Thank you for taking the time out of your schedule to complete our Guest survey regarding your recent stay at our hotel. Also thank you for your kind words about our staff. I will share your comments with our wonderful staff. We can't wait to have you back!
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I stayed at this hotel for 4 nights. Switched rooms 3 times. First night was fine. Second night i came to a lovely discovery of bugs in my bed and around the desk area. Bugs as in ants, knats, and some other gross looking bug that i am not familiar with. Right away i called the
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Response from Shanta S, Director of Sales at Quality Inn & Suites
Responded 3 weeks ago
Dear value guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future we hope you consider staying with us again so we can provide you with a better service. Best Regards.
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I gave 3 points only for the really clean sheets. When i entered the room, i felt a strong hospital smell - i first i was disgusted, the i thought that maybe it's a goos thing, maybe they use strong desinfectants. Long story short, it's a typical american hotel, it's old and
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Response from Shanta S, Director of Sales at Quality Inn & Suites
Responded 3 weeks ago
Dear Valued Guest, Thank you for your recent stay with us here at the Quality Inn & Suites. We appreciate your feedback and apologies for the inconvenience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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I must say I was a bit worried about our stay after reading some negative reviews. However it was totally the opposite. Victor greeted us and was extremely helpful and friendly. Throughout our stay he went above and beyond to accommodate us with anything we needed. Do not
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Response from Shanta S, Director of Sales at Quality Inn & Suites
Responded 3 weeks ago
Dear Sandra, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Also thank you for your kind words about our staff. I will share your comments with our wonderful staff. We can't wait to have you back!
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PRICE RANGE
$69 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites universal studios hotel orlandoquality inn and suites universal studiosquality inn universal studiosorlando quality innquality inn suites orlandoquality inn orlando
FORMERLY KNOWN AS
Quality Inn & Suites Universal Studios
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
103
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