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Quality Inn & Suites

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539 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We (family of 2 adults and 2 teen kids) were at this hotel for 4 nights. Our first room was terrible and we found a worm crawling around under the bed cover which freaked out my daughter. Thankfully we were provided an upgrade to a suite on an upper floor. The suite was better and cleaner. Breakfast was decent but... More 

Helpful?
Thank pnanch
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and all guest complaints and suggestions are taken seriously, and we want to assure you that the issues you brought to our attention are being addressed. Thank you so much for your business... More 

Oakwood, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were able to return once again. We.love Universal Studios and this is one of the closest hotels you can stay at. We have always enjoy the staff and location. They have started to renovate I have been visiting this hotel since the last renovation it is very nice already. Now it will be even better.

Helpful?
Thank Barry M
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review our hotel. Ii's encouraging to hear a positive review such as this one. We're so glad you enjoyed your visit to the area and we are lucky to be next to Universal Studios. Thank you so much for your business and we look forward to seeing you... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 20, 2016

Hi and thank you for the welcoming service! Everyone was helpful and answered my every questions I had. I stayed here for Hollywood studios and for 4 nights and nothing was wrong with the room. Very spacious for at most 6 people. Hey all you Pokemon Go trainers out there! Stay here and you can walk to the Mcdonalds that... More 

Helpful?
1 Thank Kim T
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, On behalf of our entire team, I would like to thank you for the great feedback you left for our hotel and our helpful staff. I can assure you that our staff works extremely hard to ensure all areas of the hotel are clean and well maintained. We look forward to a even more positive association with... More 

Northern Ireland, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 7, 2016

I'm just back from the states on the 6th and we stayed in the hotel for 12 nights. Our room was very comfortable and very clean. We got beds changed and new towels daily, the cleaners were so lovely. The hotel pool was small but clean but it was quiet during the day so was able to get alot of... More 

Helpful?
Thank mojot26
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I am very pleased to hear that our staff made your stay pleasant. We take pride in our hotel and the services we provide and we are so glad you enjoyed the hotel and the pool in particular. We are looking... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 6, 2016 via mobile

Let's be clear: This isn't the Ritz. But if you're looking for a clean, affordable place, this is a solid investment. --About 5-10 minutes outside the main gate of Universal. --Breakfast offered a good assortment, but seating was scarce during the morning rush. Be prepared to eat in your room. --Hotel staff speak many languages. Many international travelers here. English... More 

Helpful?
Thank Deniseschnurr
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I appreciate your positive feedback about our hotel! I have shared your comments with my staff, and they join me in thanking you for your kind words. We're so glad you enjoyed your stay. Thank you for choosing our hotel and we are looking forward to having you again as our guest! Kind regards, Louis Petit-frere Assistant... More 

London
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 2, 2016 via mobile

This was my first visit to a motel for a very long time. I wasn't expecting much for my £58 for a night but I was pleasantly surprised. We had a double bed room; great if you like your own space :) I booked on the day via booking.com and requested a room with a view of the Disney fireworks... More 

Helpful?
Thank ThorpedoLondon
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. It's so encouraging to receive a positive review such as yours. Thank you for recommending our hotel to other travelers and we want to assure you that those issues you brought to our attention are being addressed. Thank you so much for... More 

Ridderkerk, The Netherlands
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 29, 2016

Stayed here for 3 nights in june and i was very pleased! This is what i call value for your money! First os all: We arrived very early because we wanted to go to the parks, and were looking to stash our suitcases (because you normally could not yet check in). But instead they already checked us in and even... More 

Helpful?
Thank mennhage
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, On behalf of Quality Inn Universal Studios area, I want to say thank you so much for the nice comments you made about our convenient location, we are happy to hear that you and your family enjoyed staying with us, we do appreciate that you took the time to do our survey. Every feedback from our guests... More 

2 reviews
5 of 5 stars Reviewed June 27, 2016 via mobile

Excellent service all the way! Great friendly staff!! Super clean place!!! I give 10 for the ownership and management because the place is a direct reflection of how the staff are being treated! I believe if you treat the staff with empowerment and respect, the result is GREAT SERVICE in return! Congratulations for the excellence in all categories! I am... More 

Helpful?
Thank Fabio10000
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay; and thank... More 

Moose Jaw, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 11, 2016 via mobile

This hotel is extremely close to Universal and not very far away from the Disney parks/outlet mall. The staff is very friendly and courteous, always smiling and welcoming you back after a day out. Room was always clean. Breakfast was handy and staff were on hand to refill food as needed. They are renovating right now but it didn't interfere... More 

Helpful?
Thank A H
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to complete our online survey. It's so encouraging to receive a positive review such as yours and I'm very pleased to hear that our staff made your stay pleasant. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Pennsylvania
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 10, 2016

This is a good place to stay. It is reasonably priced, very clean, and overall nice. The staff was very nice, especially Nathalie. She recommended a fish restaurant that was a-ma-zing!!! They were renovating the lobby when I was there. I expect it will look very nice. The pool is nice. The water was warm (which I loved). Breakfast is... More 

Helpful?
Thank pilots_wife_331
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay; and thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks. ... more   less 

Additional Information about Quality Inn & Suites

Address: 5635 Windhover Dr, Orlando, FL 32819-7936 (Formerly Quality Inn & Suites Universal Studios)
Location: United States > Florida > Central Florida > Orlando
Price Range: $66 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn And Suites Universal Studios
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando
Hotel Style:
#138 Family Hotel in Orlando
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