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Quality Inn & Suites

Traveler (116)
Room & Suite (293)
Pool & Beach (40)

About

Location
Cleanliness
Service
Value
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
63Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
716Reviews
528Photos
93Q+A
65Room tips
Traveler rating
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Popular mentions
Location of the hotel to Universal Studios is great, but do not walk in expecting quality. We had to change rooms due to mold in our ceiling. After taking pictures to show the front desk, they said they would send someone to clean it up (maintenance told us they would spray
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+4
Used my rewards points and didn't get any recognition for doing so... Instead I got a filthy room! The furniture was dirty, paint on curtains, rusty light fixtures, stained carpet and wood floors. carpet bulked up by unit and coming away from the wall... Oh and don't forget
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Response from Louis P, Front Office Manager at Quality Inn & Suites
Responded 4 weeks ago
Dear value guest , I sorry about your experince and we will address these issue. and for not recognizing you as a member. We will make sure that ever one our member get recognition in the future. You have a wonderful day, Victor Front Desk manager.
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This is an average Quality Inn as far as QIs go. The room and the bed is comfortable--the style is dated. The slough out back is littered with trash and the pool was non functional. The place is about 20 minutes from Epcot, but plan on a 1 hour ride in the armpit special if you
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I cannot recommend staying at this hotel. Our room was damp and reeked of mold/mildew. Breakfast was bland. One day I asked the front desk for extra towels, which never arrived. I had to find a maid with a cart to get them.
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Response from Louis P, Assistant General Manager at Quality Inn & Suites
Responded Jan 8, 2019
Dear valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. All guest complaints are taken seriously, and we want to assure that the problem you brought to our attention are being addressed.Once again, sorry for not giving you some fresh towels on time. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
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I requested an early check-in when I made the reservation and they did tell me they couldn’t guarantee it but would try. When we arrived at 10:30 am at the hotel I knew getting in that early would not happen and the desk manager stated such. However she confirmed our reservation
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Response from Louis P, Assistant General Manager at Quality Inn & Suites
Responded Jan 8, 2019
Dear valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent stay. The problem you experienced is no more acceptable to us than it was to you. It's always a pleasure to check our guests in early but we were unable to do it that day because we sold out the night before. We once again apologize for not being more attentive to your needs and we would like you to know that we'll do everything to ensure that won't happen again. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Orlando. Sincerely,
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All photosTravelerRoom & SuitePool & BeachDining Business Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorQuality Inn & Suites
The Standard Suite at the Quality Inn & Suites Universal Studios
Professional photo exclusively commissioned by TripAdvisorQuality Inn & Suites
The Standard King Room at the Quality Inn & Suites Universal Studios
Professional photo exclusively commissioned by TripAdvisorQuality Inn & Suites
The Standard Double Full Suite at the Quality Inn & Suites Universal Studios
Suite ampla e limpa
Quarto que ficamos!
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12345659
how long is the walk to the universal parks? thanks
There is a shuttle from the hotel
1 vote
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What’s the shuttle schedule for Universal and Disney?
This information is so hard to find before check in as it’s not listed anywhere which is annoying. We stayed at the end of November and there was a shuttle bus at 8.20am to Epcot and then you had to get a Disney bus or monorail/boat to any other Disney park you wanted. There was also one later in the morning if you wanted a lie in. There was also a few in the evenings, 6ish, 8ish and the latest being 10.30pm. Universal it was at 7.20am and pick up at about 8pm I think.. to be honest universal is 5 mins away in an uber or Lyft and costs around $7 so I’d save yourself the hour long coach journey there and catch a Lyft. The coaches are great as they’re free and the drivers are friendly but they take sooo long to get anywhere due to the multiple stops
1 vote
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Uber or Lyft to the park is more convienent and on your schedule. It only costs @$6 each way. Hotel website should have contact info
0 votes
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Do you have smoking rooms?
I seem to remember an ashtray in the room I stayed in but I did not smell any cigarette smoke. Better just call the hotel. They are very nice.
0 votes
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12345619
"Don't stay in room 310"
"Suites are comfy"
"breakfast starts very early"
"This hotel is very near Universal Studios"
"No not stay at rooms in first floor near the housekeeping (noisy!)"
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12345613
PRICE RANGE
$74 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites universal studios hotel orlandoquality inn and suites universal studiosquality inn universal studiosorlando quality innquality inn suites orlandoquality inn orlando
FORMERLY KNOWN AS
Quality Inn & Suites Universal Studios
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
103
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