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Best Western Orlando Gateway Hotel

Booking.com$105*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Best Western Orlando Gateway Hotel
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2,570 Reviews from our TripAdvisor Community

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Showing 1,599: English reviews
London, United Kingdom
Reviewed March 16, 2015

Stayed for 6 nights and was very sceptical about this Hotel., been that I booked it through Priceline and got it for $45 per night, which I thought is cheap. The reason why I only gave it a 4 rating is because when I arrived and checked in a female member of staff tried to sell me time share and...

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Helpful?
Thank ZOUK22
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Zouk22, Thank you for your review. I was happy to read that you enjoyed your stay with us and that you enjoyed our staff, I will certainly pass that on to them. We had changed out all of our room and hallway carpet at the end of last year, perhaps it is a design issue that you did not...

Minneapolis, Minnesota
Reviewed March 15, 2015 via mobile

Nothing in the room was working properly. The exhaust was extremely loud and annoying in the bathroom, the hair dryer was dead. The hotel room was in a bad shape. The second person to greet us starting selling time share!! Do you want to be pitched time share on a vacation??

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Helpful?
1Thank Ashbirla
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Ahbirla, After reading your review, I emailed you and you immediately responded and I want to thank you for that. I know the main issue you had via e-mail concerned the timeshare booth that we have in the lobby. I have spoken to their supervisor and asked them not to be so aggressive with our guests and I certainly...

Reviewed March 13, 2015 via mobile

Hotel was older and in desperate need of a renovation but it was clean and comfortable. Good for the amount we paid. They have a free shuttle to Universal Studios which was a huge plus! Staff was friendly. There are lot of restaurants nearby which we walked to as the traffic is a bit crazy around there.

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Helpful?
Thank JoAnna H
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Joanna, Thank you for your review. I am glad that you found us to be of good value. Having completed our public space renovation, we have begun the renovation of our room bathrooms. We have competed the room carpet and bedding packages and look forward to the completion of our bathrooms. Again, thank you for your review and we...

Vinhedo, SP
Reviewed March 13, 2015

I will write my opinion divided by different experiences. STAFF Multi language, very polite and efficient staff. My check in and check out were fast and easy. Everytime I needed assistance, they helped right away. ROOM I got a suite, not a regular room. It was ruge, with a king size bed, a big couch, 42" screen TV, small kitchen...

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Helpful?
1Thank MRentel
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear MRental, Thank you for your review. I was so glad to see that you enjoyed your stay with us. I will pass on the kind words you had for our staff as they certainly like to hear about satisfied guests. I was pleased that you enjoyed our new bedding package but disappointed you didn't like the carpets. We replaced...

Milford, CT
Reviewed March 13, 2015

Stayed here one night prior to being able to check into our timeshare. Was an okay stay for the night. Check-in was easy, rooms clean and beds were okay. Staff was friendly. Overall the hotel was a bit worn and could use a few updates.

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Helpful?
Thank kam45impala
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Kam, Thank you for your review and for you business. I certainly appreciate you using us as your layover hotel as you traveled through the Orlando area. I do hope that we will once again have the opportunity of hosting you in the near future. Sincerely, Bill Jones, CHA General Manager

Riverview, Canada
Reviewed March 12, 2015

I've stayed at many Best Western Hotels in Canada and the US and I can't recall being checked is as quickly. There was little or no wait in check-in or out of the hotel. I also found the pool area very relaxing and inviting. We used both the pool and hot tubs. There is also a tennis court and basketball...

Review collected in partnership with Best Western
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Helpful?
Thank Michael M
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Michael, Thank you for your review. I was pleased to read that you enjoyed your stay with us and that you were able to relax at and enjoy our pool and spa's. I will pass on your kind comments to our staff during our next staff meeting. Again, thank you for you review and we hope to see you...

Hudson WI
Reviewed March 11, 2015

We ended up staying an extra night in Orlando and were looking for a cheaper hotel near Universal. Against my wife's wishes we tried this hotel. Upon check in they didn't have our reservations because their system was down. Check in took 20 minutes but staff was very nice about the situation. Our room was outdated with a funky smell....

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Helpful?
1Thank jjp644
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Traveler, I certainly apologize for the experience you encountered at our hotel. I will pass your comments on to our housekeeping staff and we will address the issues that you have brought to our attention. This is not how we operate and I again, apologize for the issues and am glad the staff was able to make the end...

Cleatwater, United States
Reviewed March 10, 2015

We went to enjoy the Orlando night life and this hotel is beautiful and the staff very polite and courteous, If your looking to enjoy Universal, Disney, and the Orlando experience this best western is clean, safe and right in the center of everything. I believe if you go or join the best western rewards you will see a big...

Review collected in partnership with Best Western
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Helpful?
Thank Amy W
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Amy, Thank you for your review and I was glad to see that you enjoyed your stay with us. You are right, our location is absolutely perfect for doing all the fun things there are to do in the Orlando area. We look forward to seeing you again in the near future. Sincerely, Bill Jones, CHA General Manager

alliance, United States
Reviewed March 4, 2015

The check in clerk took license,credit card into a back room,not sure if identity could be compromise,why I was billed before I checked out 3 different times,could not give a receipt at check said system down,would e-mail later,did not do that until after 4 calls to front desk,couldn't get a manager,talked to a clerk,had items taken by maid,this has never...

Review collected in partnership with Best Western
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Helpful?
1Thank David S
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear David, I do apologize for the inconveniences that you experienced during your stay. As you mentioned our Best Western system was down during your stay, in fact, it was down for 5 days total. That clearly created challenges for all of us here at the property during an extremely busy period. Tat clearly is not the issue of our...

UK
Reviewed March 1, 2015

A little confusion at checkin quickly resolved by a more experienced staff mamber who showed the trainee how to clear the credit card reader allowing our card to be accepted. However they forgot to issue the breakfast coupons in the confusion. Still, the restaurant manager the following morning was incredibky hospitable and helpful, quickly supplying the missing coupons for the...

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Helpful?
Thank GreyFamily
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear GreyFamily, I want to thank you for you review of our hotel. I am glad that our Kitchen Manager was able to get you your coupons without further delay and am glad that you enjoyed our breakfast. We are right where you want to be for all the fun things there are to do in Orlando. We look forward...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Stay at this stylish Orlando, Florida hotel situated close to SeaWorld(R), Universal Studios(R) and the Disney(R) Theme Parks. Welcome to the Best Western Orlando Gateway Hotel, the "Gateway to Orlando Attractions" in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios, the Islands of Adventure theme park and the Hard Rock Amphitheatre where visitors can enjoy local concerts. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO(R) and free high-speed Internet access. Hotel guests will find great dining onsite at the hotel's restaurant or cocktail lounge. The hotel is also ideal for group travel with full-business services and meeting facilities, perfect for conferences, family reunions and other events. The Best Western Orlando Gateway Hotel also features a fitness center, guest laundry and tennis and basketball courts. Guests staying at the Best Western Orlando Gateway Hotel will be less than ten miles from local attractions such as the Walt Disney World Resort and Theme Parks, SeaWorld, Discovery Cove and Disney's the Wide World of Sports. Corporate travelers staying at this Florida hotel will be close to the Orlando/Orange County Convention Center, Coleman Aerospace, L-3 Communications and Lockheed Martine Missiles and Fore Control. Hotel guests will also enjoy sky diving at the indoor Sky Venture, less than one mile away.The Best Western Orlando Gateway Hotel is proud to offer superior customer service and a convenient location in Orlando. Make a reservation today and save! ... more   less 

Additional Information about Best Western Orlando Gateway Hotel

Address: 7299 Universal Boulevard, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $79 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Orlando Gateway Hotel 3*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Best Western, Hotwire, Orbitz, Booking.com, Hotels.com, Travelocity, Priceline, Expedia, Cancelon, getaroom.com, Cheap Tickets, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Orlando Gateway Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Orlando
Clarion Orlando
Clarion Hotel Universal
Orlando Clarion
Hotel Style:
#13 Best Value Hotel in Orlando
#122 Family Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Orlando Gateway Hotel staff and other travelers.
111 questions
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Questions? Get answers from Best Western Orlando Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed in room 490 not best view but clean and comfy!”
johnmS8647UF, 3 weeks ago | Read review
“Room always clean, Fresh towels every day. House keeping top of the line.”
Military1623, Feb 28, 2017 | Read review
“Check out toilet before you unpack. Be careful entering lobby as guests drive like maniacs.”
notjudgemental1, Feb 18, 2017 | Read review
“I was on first floor”
conairs2, Feb 4, 2017 | Read review
“If you have to stay here, make the most of it and at least get a balcony. Take your own snacks and drinks.”
suzannew597, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$105* /night
View Deal
Hotwire.com$105
Travelocity$105
Priceline$105
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*Disclaimer
Prices are for 1 room, 2 adults
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