...Best location and such a short distance to Magic Kingdom!could also watch fireworks from hotel and good atmosphere!...

...The amenities, location, and view are wonderful...

The location was perfect for getting to and from the Magic Kingdom park with a 10 minute walk...

...The Contemporary is a great location to stay as it is right next to the Majic Kingdom (7 minutes walking) or you can take the monorail, inlcuding to other Disney parks...

...The location is amazing with a 7 minute walk to the magic kingdom, truly priceless when ur trying to save time...

...Cleaners, monorail staff, and food court staff polite Cons: Valet staff took cash from us 3 times to book a taxi and 3 times no taxi arrived Rooms are tiny and cramped 1* staff were rude if you didn’t tip them for saying “good morning” Depressing decor Limited choice merchandise Tiny choice of food Missing food from mobile orders Poor communication Charged me just under $400, 8 hours after we checked out, 4 hours into plane journey to the uk, and then claimed when I chased this up that they spoke to me and told me and had proof that they told me at 9.34pm, despite this being impossible due to my location being the Atlantic Ocean...

...It was the perfect location for Magic Kingdom as you can walk there or take a very quick monorail ride. Location can’t be beat especially if you have little ones who need a break from the park midday...

...Location of hotel was fab for magic kingdom, 10 minute walk... Whilst it’s a fab location for MK, it was a 20 minute bus ride to everywhere else, so not the best location over all...

...Spent one night at Contemporary for MNSSHP. Perfect park facing room... Room was sleek modern airy bright and clean...

...The refurbished rooms are very nice and clean and spacious...

...The decor is bright and airy, and the bathroom is huge... The entire resort feels more like home than other properties with elegant lighting and soft touches...

...The theme park rooms are very cool to watch the fire works from and the updated rooms are very nice...

...Best location and such a short distance to Magic Kingdom!could also watch fireworks from hotel and good atmosphere!...

...This place was certainly catered for a specific use...

...The suite makes you comfortably right at home...

...Cleaners, monorail staff, and food court staff polite Cons: Valet staff took cash from us 3 times to book a taxi and 3 times no taxi arrived Rooms are tiny and cramped 1* staff were rude if you didn’t tip them for saying “good morning” Depressing decor Limited choice merchandise Tiny choice of food Missing food from mobile orders Poor communication Charged me just under $400, 8 hours after we checked out, 4 hours into plane journey to the uk, and then claimed when I chased this up that they spoke to me and told me and had proof that they told me at 9.34pm, despite this being impossible due to my location being the Atlantic Ocean...

...Very low ceilings, plain walls, and very few pictures in the public areas walls. This was Christmas/New Year time (December 30, 31, & Jan 1st) and besides the Christmas tree in the front lobby, you would never of known this was a holiday...

...I was leery of booking here because the new theming looked kinda cheap, but it turned out to be very nice - all fresh and new and very clean...

...There wasn’t many Disney references in the rooms (decor wise) is was just a clean nice modern design...

...The Incredibles room design is cute but not at all luxurious...

...The decor gets poo-pood by some, but we liked it...

...I had debated whether to reserve 2 rooms since I wasn't sure how comfortable the 5th sleeper would be, but my 11 year old fit comfortably on it...

...They're aren't enough elevators for the amount of rooms in the main tower which typically has you waiting in line for them, especially around when the fireworks happen and everyone that isn't staying there shows up. We were on the first floor of rooms above the monorail and we woken up every morning by the monorail workers radios... The hotel is also the loudest I have ever stayed in, you can hear every loud scream from the main floor that echo's to all the rooms... The theme park rooms are very cool to watch the fire works from and the updated rooms are very nice...

...You paid for an "upscale" room, and could've paid more for direct view of the fireworks as well... If you went for the cheapest rooms, you'll be in the back garden with extra few minutes of walking... I stayed at the Delux Studio Rooms with Theme Park view...

...Really poor service and very overpriced. We arrived at 1 o’clock and left our bags with the bell captain who said that they would put the bags in our rooms when the rooms were available... 7 hours later having visited Epcot we arrive back to the hotel with 2 toddlers to find no bags in our rooms...

...Rooms: The rooms were spacious, clean and in good condition... However, our in room fridge didn't work well... At 4:30 I went to the front desk and was begrudgingly given a room... The Bell Hop would only bring our luggage to our room if we were in it and it was a 20-30 minute wait... They offered no solution, so we ended up carrying all of our bags across the property to our room...

...The hotel was okay but not worth the money. The only good thing was we paid extra for a room facing the Magic Kingdom and could see the fireworks from our room...

...Our two rooms were spacious enough and clean, with comfortable beds, a nice-sized refrigerator, safe, and big closet... There was a dirty towel on the floor between the door connecting our two rooms that never got removed... In one room the shower/tub water was only hot one time and other times had to be used lukewarm...

...Instead of being in the main building, I was placed in a room in the garden wing, which is completely detached from the main building (which has a separate parking area it is so far away)... My room was literally a quarter of a mile (over 400 steps) from all of the amenities of the Contemporary... I would either pay more or book somewhere else for a better value...

For the amount spent on the room there is no difference than staying at a regular hotel... For a Disney resort there was 0 effort in making the rooms Disney...

...They cannot be trusted with your stuff, so if your room is not ready upon arrival DO NOT leave your bags with Bell Services! It wont make it back to your room...

...We stayed at the garden wing and our room was big enough for all 5 adults...

...Cleaners, monorail staff, and food court staff polite Cons: Valet staff took cash from us 3 times to book a taxi and 3 times no taxi arrived Rooms are tiny and cramped 1* staff were rude if you didn’t tip them for saying “good morning” Depressing decor Limited choice merchandise Tiny choice of food Missing food from mobile orders Poor communication Charged me just under $400, 8 hours after we checked out, 4 hours into plane journey to the uk, and then claimed when I chased this up that they spoke to me and told me and had proof that they told me at 9.34pm, despite this being impossible due to my location being the Atlantic Ocean...

...You would think paying nearly $1000/night that the rooms and service would be above par, but it is not!... Very low ceilings, plain walls, and very few pictures in the public areas walls... No comps at all even though I paid for a room with a patio or balcony and did not receive one...

...The hotel has been renovated within the past few years, and we were extremely happy with the room as well as the amenities...

As a previous reviewer also said, the club room represents value for money (for Disney), it's a bit like a BA business lounge... I liked our room too, the single sofa bed easily fitted my 14 year old (who is 5'8"), the other two beds were really comfortable...

We enjoyed 6 nights at the contemporary resort, our room was in the garden wing and was huge! The size of three regular hotel rooms in one, including a bedroom, lounge, dining area, full kitchen (unfortunately no cooking utensils tho so unable to self cater)... I’m unsure if this is what we’d paid for with the agent who booked the holiday, I was expecting a standard hotel room, so this was a lovely surprise!... There wasn’t many Disney references in the rooms (decor wise) is was just a clean nice modern design...

...Our room was ground level and easy access to the pool and a surprisingly good view of the electrical light show on the bay (bonus!)...

...Other than its proximity to Magic Kingdom, I can’t understand why anyone would pay a premium to stay here... This hotel has a policy of housekeeping every OTHER day... This is a hotel that caters to chaotic, messy, exhausted, families with young kids... Who after a 9 hour day at a theme park can’t wait to just return to a clean room with clean towels and a made up bed... But instead we returned to our room in the exact state we found it in...

...Check in was friendly and helpful as was the bell captains.Our room was facing the lake so had a view of the beautiful sunrise every morning. Room was big and spacious with 2 queen sized beds.Lots of pillows which i find American hotels do very well.Comfortable but the level of the bed is slightly higher so i had to climb onto it rather than just sit and lie... There was an extra pull out sofa for the children if needed.Clean and fresh bedsheets.Toilet was huge with separate shower(no bathtub) and toilet bowl.House cleaning only available every 2-3 days so we didnt have our room cleaned at all as the timing did not suit us.Very nice toiletries provided...

...We stayed in one of the newly refurbished rooms in the Garden Wing... The Incredibles room design is cute but not at all luxurious... They moved us to a different room further down the corridor but only after several hours of having workmen in the room tinkering with valves and what-not... All in all, I don’t think the stay would’ve been improved much, if at all, by paying the extra for a room in the main tower... Given the wide choice of places to stay in Disney, we wouldn’t choose this hotel again...

...If it was a little more in my regular budget I would love to stay there for a normal trip length, so I don't think I'll be able to stay there again, but I'm glad I got to experience it once...

...Though the price point is high, I can now see what the Contemporary provides that the moderate resorts simply do not...

...This hotel falls short when it comes to competing with the others... The hotel is also the loudest I have ever stayed in, you can hear every loud scream from the main floor that echo's to all the rooms... We were going to do a cabana for a pool day but they are just walmart style cabanas that are popped up on the pool grounds... In the end i wish i saved myself a couple thousand dollars by staying at a moderate resort...

EXCELLENT value for money if your goal is the Magic Kingdom... You paid to get the resort closest to Magic Kingdom by foot (less than 10 mins)... You paid for the convenience of the train right in your hotel... You paid for an "upscale" room, and could've paid more for direct view of the fireworks as well... If you went for the cheapest rooms, you'll be in the back garden with extra few minutes of walking...

...The hotel was okay but not worth the money. The only good thing was we paid extra for a room facing the Magic Kingdom and could see the fireworks from our room... The elevators were extremely slow, the food was overly expensive and not good...

...Eating options are limited, overcrowded and very nexpensive...

...Really poor service and very overpriced... I explained that this is really not acceptable and we need the towels sooner than later... We have stayed at this hotel previously but will never come back... It is a complete rip off with a mixture of lovely staff and very unhelpful staff that don’t remember who the customer is...

...At 4:30 I went to the front desk and was begrudgingly given a room... I waited in line for 20 minutes for a drink (and there were only 4 people in front of me)... Last year we stayed at the Art of Animation and it was in much better shape than this "Deluxe" property... We won't stay at this property again, especially after seeing the Grand Floridian and Polynesian properties and amenities...

...The hotel vending machine charged $4.50 for a 20 oz. bottle of water and the downstairs store charged 4.69 plus tax... Upon checkout, I wanted to see the bill to discuss any questionable charges before we left...

...I was worried because we originally had the Garden room and it looked amazing so I wanted to make sure we were getting what we paid for...

For the amount spent on the room there is no difference than staying at a regular hotel... All the food is over priced we bought 4 burgers and 4 Gatorades at the cafe and it cost $99 Canadian the burgers were dry and burnt (McDonald’s has better burgers)... After being on a Disney cruise this resort was a whole different level of disappointment...

...Cleaners, monorail staff, and food court staff polite Cons: Valet staff took cash from us 3 times to book a taxi and 3 times no taxi arrived Rooms are tiny and cramped 1* staff were rude if you didn’t tip them for saying “good morning” Depressing decor Limited choice merchandise Tiny choice of food Missing food from mobile orders Poor communication Charged me just under $400, 8 hours after we checked out, 4 hours into plane journey to the uk, and then claimed when I chased this up that they spoke to me and told me and had proof that they told me at 9.34pm, despite this being impossible due to my location being the Atlantic Ocean...

The Contemporary Resort is definitely no "Deluxe" hotel. You would think paying nearly $1000/night that the rooms and service would be above par, but it is not!... Plus, the microwave we requested never was delivered the entire 3 days we were there... No comps at all even though I paid for a room with a patio or balcony and did not receive one... So please, spend your money somewhere else... We will never return to this resort ever, even though it is the closest to Magic Kingdom...

...The club level offerings are well worth the price and very convenient...

The contemporary is nothing special it is like staying in a basic international drive/airport hotel unless you have thousands of pounds to upgrade to a firework view. Been going to Disney for 27yrs and I think unless there is drastic changes universal will be getting my money... Save yourself money and stay on international drive or stay in a luxury universal resort where you actually get a fast pass which guarantees you on every ride... Genie + is a con also as it was gonna be $100 for 1 day for 3 of us and it doesn’t guarantee you on any rides faster... I think I will be giving Disney a pass unless major changes are made... The only reason we even got on rides was because I paid for mickeys very merry Christmas party which was a highlight as whatever way it was done this year was superb and it was not over packed as usual... I definitely would not recommend a stay here in this specific hotel... I have in past stayed animal kingdom with a safari view and port Orleans in a princess room and they were amazing but unless you can upgrade to one of those it’s a no... Disney seems now unless you are rich e.g stay at Disney oaks and get a free private guide it’s a no go...

...I would not pay extra for theme park view (you can see the fireworks just fine from an observation deck on each floor or California Grill up top) plus those rooms are above the monorail... I was disappointed however they don’t offer room service...

As a previous reviewer also said, the club room represents value for money (for Disney), it's a bit like a BA business lounge...

...I was leery of booking here because the new theming looked kinda cheap, but it turned out to be very nice - all fresh and new and very clean...

...Other than its proximity to Magic Kingdom, I can’t understand why anyone would pay a premium to stay here... I could understand a budget hotel but I expect way more for the price we paid...

...Which is not bad in itself but not what you’re hoping for when you’re paying nearly £400 a night. Of course if you’re going to Disneyworld from the UK you’ve already thrown any financial caution to the wind... Absolutely hate the big communal shampoo screwed to the wall of the shower... It would’ve been nicer to have been moved straightaway so we didn’t waste an evening of our holiday... All in all, I don’t think the stay would’ve been improved much, if at all, by paying the extra for a room in the main tower... Given the wide choice of places to stay in Disney, we wouldn’t choose this hotel again...

...The refurbished rooms are very nice and clean and spacious. My room was actually ready when I got to my hotel around noon which was great considering I was heading straight to the parks as soon I was able to drop my stuff at the hotel...

...Perfect park facing room... Room was sleek modern airy bright and clean...

...Room was clean from afar but once you get closer you see the cleaning isn’t very well done... For the price Disney charges the room should be clean...

...Housekeeping were fantastic and reception staff were so helpful...

...Everyone was very nice and we enjoyed the clean and modern experience!...

...Service is very good, rooms clean and beds are great...

...We then ask housekeeping for extra bath towels and are told that there are only 1 or 2 people working in housekeeping for the entire hotel so the towels will take 30 minutes... The towels arrived within 10 mins...

...Rooms: The rooms were spacious, clean and in good condition...

...It was clean, had a refrigerator and they had the towels shaped like Mickey ears on the bed...

...That never happened and we had to mop the bathroom floor with bath towels after every shower... Very low ceilings, plain walls, and very few pictures in the public areas walls...

...The laundry facilities were very far away in another building... The Contemporary itself seemed clean and Housekeeping seemed to do a good job cleaning our room daily, when I had read that would be every other day...

...The restaurants, shops and lobby are all located in the main tower and there is a very short walk to your room, unlike other Disney resorts which can be a maze to navigate...

...I was leery of booking here because the new theming looked kinda cheap, but it turned out to be very nice - all fresh and new and very clean...

...We decided to give the kids the small doubles each and had the housekeeping make up the sofa bed in the lounge for us, this saved all four of us squashing into a small room and the sofa bed was surprisingly comfortable... There wasn’t many Disney references in the rooms (decor wise) is was just a clean nice modern design...

...Staff was nice as well - it’s all in how you treat others too ;) gave it 4 stars because housekeeping doesn’t come unless you ask for it...

...This hotel has a policy of housekeeping every OTHER day... Who after a 9 hour day at a theme park can’t wait to just return to a clean room with clean towels and a made up bed...

...There was an extra pull out sofa for the children if needed.Clean and fresh bedsheets.Toilet was huge with separate shower(no bathtub) and toilet bowl.House cleaning only available every 2-3 days so we didnt have our room cleaned at all as the timing did not suit us.Very nice toiletries provided...

...They only clean the room every second day if asked...

...Rooms were clean, and the hotel is a short walk to the parks...

...Absolutely hate the big communal shampoo screwed to the wall of the shower... They did give us access to Bay Lake Tower to do our laundry when we couldn’t get the machines in the Garden Wing to work... It was fine to be able to refill our drink cups within the main hotel which was only a short distance away and you can watch the Magic Kingdom fireworks from the balcony near the shops...

Room wasn’t ready until close to 6pm... For the price Disney charges the room should be clean...

...They're aren't enough elevators for the amount of rooms in the main tower which typically has you waiting in line for them, especially around when the fireworks happen and everyone that isn't staying there shows up. We were on the first floor of rooms above the monorail and we woken up every morning by the monorail workers radios...

...Housekeeping were fantastic and reception staff were so helpful. Booked chef mickey and well worth the money with food and the time the characters spent with us...

...Really poor service and very overpriced. We arrived at 1 o’clock and left our bags with the bell captain who said that they would put the bags in our rooms when the rooms were available... We then ask housekeeping for extra bath towels and are told that there are only 1 or 2 people working in housekeeping for the entire hotel so the towels will take 30 minutes... The towels arrived within 10 mins... It is a complete rip off with a mixture of lovely staff and very unhelpful staff that don’t remember who the customer is...

...It took a whole night to chill some bottles of water... The Bell Hop would only bring our luggage to our room if we were in it and it was a 20-30 minute wait... We asked if we could schedule a time for drop off and they said no... The bartender was wonderful but there was nothing he could do to speed the line up... We got take out from the steakhouse on property and they did a great job... Food was cooked wonderfully and they packed everything you could want in the take away bags...

...The monorail is located within the hotel structure and the shuttle busses pickup just outside the hotel... Apparently, this is a known issue in this area, but the water smells like sulfer so the bathroom always had an odor and you could smell the bath and sink water, and taste it everywhere water was served... bottle of water and the downstairs store charged 4.69 plus tax... The check-in women was moody and disinterested, gave us incorrect information about using the Disney cellphone app, forgot to give us complimentary luggage tags and answering a question about using the magic band... Later, we stopped at the desk and were given correct information and a missing cardkey... We checked our bags with the valet while we ate before our transfer to the airport arrived... Upon retrieving our bags, the attendant watched us struggle to unload our suitcases from the cart and simply waited for a tip... All the store, restaurant, and housekeeping workers in the hotel we encountered were friendly and helpful...

...We got in later than we were supposed to because of flight delay... We had an amazing travel agent help us plan it all... We went to check in and the staff was so nice... We gave them our information and they said that we had a little issue with our room and it wasn't ready... They said that they had another room available if we would like it instead... It was clean, had a refrigerator and they had the towels shaped like Mickey ears on the bed... They were so helpful with all the questions I had about the park since we had never been before... They helped get our luggage to the room and we got all settled in... They also kept our bags at the hotel until we were done at the park our last day until we went to our hotel at Universal...

...There is not enough seating for dinner at the resort for the number of guests they have, we could not find a table or get seating at chef mickeys, steakhouse 71 did not have any tables available for the 2 days we were there... Transport to the parks was reliable and the staff fantastic...

...My purse was tolen from Bell Services. They cannot be trusted with your stuff, so if your room is not ready upon arrival DO NOT leave your bags with Bell Services!...

...We stayed at the garden wing and our room was big enough for all 5 adults... We can't say enough about how magical the staff is, from the front desk to housekeeping all were kind, helpful, and celebrated with us...

...Initially ignored on check in and left standing there just waiting...

...The club level offerings are well worth the price and very convenient... Now the absolute best part of this resort is the staff... Every single staff member we came in contact with went above and beyond to be polite, professional, and to help us with whatever we needed... The desk people at the club level were amazing... The staff at club level kitchen were amazing... The valet and front desk staff set the tone when we arrived and accommodated our every need... I hope this resort maintains its level of customer service, it will always keep me and other guest coming back...

...We had a disappointing stay at this busy hotel. When we made reservations, we were promised that some specific requests would be "no problem"... The laundry facilities were very far away in another building... They did skip a day when we really needed it...

...You would think paying nearly $1000/night that the rooms and service would be above par, but it is not!... Plus, the microwave we requested never was delivered the entire 3 days we were there... When we put in a work order to fix the shower door at the front desk, they stated that they were already aware of the issue and would have it fixed soon... No comps at all even though I paid for a room with a patio or balcony and did not receive one...

...One day it rained and connections cafe was packed full of people sitting with no food, we wanted to buy food but weren’t allowed to sit without purchasing food which we didn’t want to do unless we had a table, tower of terror was broke down for 2 days, kilamanjaro safaris was closed at 4pm even though animal kingdom opens til 8pm so only go if you don’t want to see animals and also Pandora one of the rides was 250mins, the park was closed at 8pm and at that time the queue was still 185mins. Staff are very unhelpful and do not care if you make a complaint and automatically check you out at 11am, luxury Disney hotel don’t ask how your stay is or provide an option for a late check out, there wasn’t even a note pad or pen... If rides are 4hrs with 20% less capacity I’d hate to see it if it ever goes full capacity...

...Staff was nice as well - it’s all in how you treat others too ;) gave it 4 stars because housekeeping doesn’t come unless you ask for it...

...This hotel has a policy of housekeeping every OTHER day. This isn’t a business hotel with one person to a room... This is a hotel that caters to chaotic, messy, exhausted, families with young kids...

...They only clean the room every second day if asked... We stayed at another resort for the first portion of our trip and got way more value or bang for our buck...

...However, you can experience all that for free without paying to stay... Staff we interacted with were pleasant but not particularly warm... They did give us access to Bay Lake Tower to do our laundry when we couldn’t get the machines in the Garden Wing to work... It was fine to be able to refill our drink cups within the main hotel which was only a short distance away and you can watch the Magic Kingdom fireworks from the balcony near the shops...

...Extremely nice staff, as you’d expect...

...Spent one night at Contemporary for MNSSHP. Perfect park facing room... Room was sleek modern airy bright and clean... Keurig coffee maker with pods and condiments... Mobile order breakfast to go from Steakhouse 71 was divine ...

...We have stayed at other resorts on property, but the Contemporary is by far the best... I actually took a nap there one day as well... The decor is bright and airy, and the bathroom is huge... The entire resort feels more like home than other properties with elegant lighting and soft touches... The fact that we could walk to the MK in 5 minutes, walking through security with only a few people rather than the usual crowds, is priceless... Though the price point is high, I can now see what the Contemporary provides that the moderate resorts simply do not...

...We enjoyed being able to take the monorail back and forth from Epcot and The Magic Kingdom. The convenience is worth the higher price... Nice gift shops with very pleasant staff...

Recently stay at Contemporary hotel Garden wing which we loved.Really quiet and felt away from the busy tower but really close to walk! Best location and such a short distance to Magic Kingdom!could also watch fireworks from hotel and good atmosphere!... Housekeeping were fantastic and reception staff were so helpful... Booked chef mickey and well worth the money with food and the time the characters spent with us... Really liked and wasn't aware of pool entertainment which my kids loved on our rest days.we are looking for next year now and will book this hotel again!...

We have always enjoyed visiting the Contemporary, even when we are staying at other Disney resorts...

...Got the one bedroom club level theme park view suite which was spacious and the fireworks show every night were spectacular. The club offerings were also very helpful for water, fresh fruit and drinks in the evening... Everyone was very nice and we enjoyed the clean and modern experience!...

...The splash pad area is in need of updating... Our kids enjoyed the water slide but we felt the whole pool area was very lackluster for a Disney property... Rooms: The rooms were spacious, clean and in good condition... However, our in room fridge didn't work well... Food and Beverage: The Sand Bar needs an additional bartender or an automatic frozen drink maker... We got take out from the steakhouse on property and they did a great job... Food was cooked wonderfully and they packed everything you could want in the take away bags... The only selling point to the Contemporary is the proximity to Magic Kingdom and the monorail... We won't stay at this property again, especially after seeing the Grand Floridian and Polynesian properties and amenities...

...The location was perfect for getting to and from the Magic Kingdom park with a 10 minute walk. The monorail is located within the hotel structure and the shuttle busses pickup just outside the hotel... Our two rooms were spacious enough and clean, with comfortable beds, a nice-sized refrigerator, safe, and big closet... In one room the shower/tub water was only hot one time and other times had to be used lukewarm... The hotel vending machine charged $4.50 for a 20 oz... The check-in women was moody and disinterested, gave us incorrect information about using the Disney cellphone app, forgot to give us complimentary luggage tags and answering a question about using the magic band... We checked our bags with the valet while we ate before our transfer to the airport arrived... All the store, restaurant, and housekeeping workers in the hotel we encountered were friendly and helpful...

I booked the Contemporary to splurge and live out a childhood dream seeing the monorail... My room was literally a quarter of a mile (over 400 steps) from all of the amenities of the Contemporary...

We stayed at the Contemporary Resort the first week of December 2022... The Contemporary is a great location to stay as it is right next to the Majic Kingdom (7 minutes walking) or you can take the monorail, inlcuding to other Disney parks... The hotel has been renovated within the past few years, and we were extremely happy with the room as well as the amenities... Our grandson loved the pool, especially the slide...

...When we made reservations, we were promised that some specific requests would be "no problem"... The laundry facilities were very far away in another building...

...Pros: Virgin Atlantic were excellent. Cleaners, monorail staff, and food court staff polite Cons: Valet staff took cash from us 3 times to book a taxi and 3 times no taxi arrived Rooms are tiny and cramped 1* staff were rude if you didn’t tip them for saying “good morning” Depressing decor Limited choice merchandise Tiny choice of food Missing food from mobile orders Poor communication Charged me just under $400, 8 hours after we checked out, 4 hours into plane journey to the uk, and then claimed when I chased this up that they spoke to me and told me and had proof that they told me at 9.34pm, despite this being impossible due to my location being the Atlantic Ocean...

...You would think paying nearly $1000/night that the rooms and service would be above par, but it is not!... Plus, the microwave we requested never was delivered the entire 3 days we were there... When we put in a work order to fix the shower door at the front desk, they stated that they were already aware of the issue and would have it fixed soon... No comps at all even though I paid for a room with a patio or balcony and did not receive one...

This resort meets and exceeds all my expectations for a Disney world resort. We had a theme park view club level room... The club level offerings are well worth the price and very convenient... The room is newly remodeled and the view of the magic kingdom is phenomenal!!!... On site activities are great even though we didn’t take advantage of any of them... On site dining truly shines with steak 71... The 4th floor offers 2 huge gift shops with apparel, toys, souvenirs, and a market for everything u would need for your stay... The location is amazing with a 7 minute walk to the magic kingdom, truly priceless when ur trying to save time... The staff at club level kitchen were amazing... The valet and front desk staff set the tone when we arrived and accommodated our every need... I’m already planning a return visit to this resort and this will be my number 1 pick when visiting Disney world...

...The 5 minute walk to the park is the best thing and you go through security on the way which is also super easy. It was great to have contempo cafe available with gluten and dairy free options...

We enjoyed 6 nights at the contemporary resort, our room was in the garden wing and was huge! The size of three regular hotel rooms in one, including a bedroom, lounge, dining area, full kitchen (unfortunately no cooking utensils tho so unable to self cater)... We managed to do an insta cart online food shop and had it delivered to the hotel reception, they were fine with this and very helpful, this worked well as we bought breakfast and lunches to have in the room then ate out for dinner each night... We took packed lunches into the parks every day which saved a small fortune!... We decided to give the kids the small doubles each and had the housekeeping make up the sofa bed in the lounge for us, this saved all four of us squashing into a small room and the sofa bed was surprisingly comfortable... The hotel it’s self was lovely, plenty to do, pool area is nice overlooking the lake... Kids enjoyed the arcade and we ate in chef mickeys one night which was nice to see all the original Disney characters...

...The pool/waterslide area was less than impressive... This hotel has a policy of housekeeping every OTHER day... This isn’t a business hotel with one person to a room... Who after a 9 hour day at a theme park can’t wait to just return to a clean room with clean towels and a made up bed... I could understand a budget hotel but I expect way more for the price we paid...

...Check in was friendly and helpful as was the bell captains.Our room was facing the lake so had a view of the beautiful sunrise every morning... There was an extra pull out sofa for the children if needed.Clean and fresh bedsheets.Toilet was huge with separate shower(no bathtub) and toilet bowl.House cleaning only available every 2-3 days so we didnt have our room cleaned at all as the timing did not suit us.Very nice toiletries provided...

...The transport services are excellent and the monorail just makes everything so easy. The cafe restaurant was perfect for breakfast and not crazily expensive... Swimming pool is also terrific...

...Nothing beats gliding in on the monorail into the atrium with the beautiful Mary Blair artwork and looking down at Chef Mickey. However, you can experience all that for free without paying to stay... We stayed in one of the newly refurbished rooms in the Garden Wing... The bed is on legs and it was nice having the storage underneath... Absolutely hate the big communal shampoo screwed to the wall of the shower... They did give us access to Bay Lake Tower to do our laundry when we couldn’t get the machines in the Garden Wing to work... It was fine to be able to refill our drink cups within the main hotel which was only a short distance away and you can watch the Magic Kingdom fireworks from the balcony near the shops... We stayed here so we could walk to Magic Kingdom but only did it once then took the Monorail...