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Hilton Orlando Buena Vista Palace Disney Springs

5,339 reviews
#201 of 340 Hotels in Orlando
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Traveler (1493)
Room & Suite (632)
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Overview
  • Excellent34%
  • Very good29%
  • Average18%
  • Poor10%
  • Terrible9%
Travelers talk about
“disney springs”(648 reviews)
“island suite”(59 reviews)
“self parking”(215 reviews)
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
All hotel details
Offers from Hilton Orlando Buena Vista Palace Disney Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar 8Mar 9
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,339)Write a Review
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All reviewsdisney springsisland suiteself parkingpool areamini marketcharacter breakfastsmall balconyclose to downtownfireworks viewlazy riverepcot fireworksthe buslobby barmagic kingdomshuttle servicefree shuttleparks
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2,391 - 2,395 of 5,058 reviews
Reviewed July 29, 2014

Just came back from my yearly Disney vacation July 27-29. I've been to this hotel as of today three times. This last time I think will be my last. First, I noticed the exterior of the hotel looks dilapidated with multiple moldy leaks. Self parking...More

2  Thank retro23
Response from kwalsh4211, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded July 31, 2014

Dear retro23, Thank you so much for taking the time to write a review. We truly appreciate the feedback and intend to use it to continue improving the facility and the service we provide. Your comments have been shared with the appropriate department heads to...More

Reviewed July 28, 2014 via mobile

We spent this past weekend and had a great time. Staff was helpful,room was clean and view was beautiful. Enjoyed the pool. The kids had fun with the scout program. Will return and have recommended to family and friends.More

Thank YVETTE S
Response from kwalsh4211, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded July 31, 2014

Dear YBETTE S, We are thrilled you enjoyed your stay. The ScoutAbout program has been a big hit for many of our guests. It's gives you the opportunity to do something fun together and helps you learn a little bit about the property. My favorite...More

Reviewed July 28, 2014

Chose to stay here because we have stayed here, several times, many years ago. The staff was very friendly and helpful. The room was comfortable. Loved the pools. The only drawback was that housekeeping would only leave 1 wash cloth for the two of us....More

Thank evildwarf
Response from kwalsh4211, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded July 31, 2014

Dear evildwarf, We are delighted you came back to visit. We know you have many options to choose from and we are thankful you chose us. Kind Regards, Kristin

Reviewed July 28, 2014 via mobile

Was very clean good location, creative activities for the kids,customer service was excellent Especially Albert he was AMAZING!!! With ten like him every place will be great, the pool was beautiful and clean was so close to downtown Disney that you can go walkingMore

Thank Carlos D
Response from kwalsh4211, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded July 31, 2014

Dear Carlos D, We are delighted to hear you had such an excellent time. We will be sure to share your comments with Alberto. He has been with us for many years and we feel very fortunate he is part of our team. Thank you...More

Reviewed July 28, 2014 via mobile

It's upsetting when I read previous negative reviews of this resort. Me and my teenage girls are here on vacation and have had a wonderful time. We arrived 3 hours early and I wasn't expecting to get in a room but the front clerk Mr...More

1  Thank Crshandbrn2000
Response from kwalsh4211, Public Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded July 31, 2014

You are completely welcome Crshandbrn2000, First and foremost thank you for being our guest. We are thrilled you and your family chose to stay with us! We appreciate your honesty and the warm and friendly comments you have shared about our staff and resort. We...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
$177 - $368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Top resorts Hotel in Orlando
#53 Luxury Hotel in Orlando
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
$177 - $368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Top resorts Hotel in Orlando
#53 Luxury Hotel in Orlando
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveler (1493)
Room & Suite (632)
Pool & Beach (100)
Dining (58)
Business Center & Event Rooms (15)
Amenities (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
LisaMC1975
February 10, 2018|
AnswerShow all 4 answers
Response from SidkaLR | Reviewed this property |
I don’t think so. To my knowledge they offer shuttle only to Universal Studios when you reserve ahead of time. We used UBER when we stayed there.
1
Vote
wanderlust1280
February 6, 2018|
AnswerShow all 2 answers
Response from Ivbp68 | Reviewed this property |
Greetings, No, the hotel is family friendly in the Disney area.
0
Votes
Gala M
January 31, 2018|
AnswerShow all 4 answers
Response from Baltrx | Reviewed this property |
both lyft and uber are easy to catch. If staying at this particular hilton, like FridaySue above, you can walk over to Disney springs and catch it from there (still a good 15 min walk though). If you're not able to walk that... More
0
Votes
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Room Tips
"Our room on the 16th floor was clean and quiet."
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"Try another hotel until this one is updated, no hand-towel bars, uncomfortable bed."
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"avoid staying in the main building to avoid noise from the bar at night."
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"don't valet park self park is a better option"
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