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Buena Vista Palace

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4,204 Reviews from our TripAdvisor Community

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Showing 3,983: English reviews
New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 26, 2012

I stood here for 7 days. What they don't tell you is that they close restaurants and snack bars at whim. On the last day of my stay, 9/25/12, I didn't eat lunch. The pool snack bar was closed, the sports bar didn't open until 5 or 6, the cafe was closed, Outback was closed, lobby lounge not serving lunch.... More 

Helpful?
1 Thank NYLadyD
Tallahassee, Florida
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 24, 2012

The staff and location were 5-star. I was there for business and the conference and food was good. But the rooms were a bit stale smelling, furniture dated and noisy. For the price and convenience I would stay again, but not if you are wanting a real resort experience.

Helpful?
2 Thank McHetal
Toronto
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 24, 2012

Third Disney world trip, first time at this hotel, stayed for 6 nights. This hotel is so damp I had a severe allergic reaction probably from the mold. The mold was very visible in the shower. Each evening upon return to the hotel my nose would stuff up and start running, it became extremely hard to sleep. Believe me, I... More 

Helpful?
Thank amsrm
JoannaFordBVP, Guest Relations Manager at Buena Vista Palace, responded to this review

Thank you for sharing your experience at our hotel with us. I was very sad to read that your experience with us was not very comfortable or relaxing. I see that our staff did their best to accommodate as we take pride in our product and facilities, but unfortunately we were not able to meet your expectations prior to your... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 24, 2012

I purchased a 3 day package for the resort - arriving Saturday eve, departing Tuesday am. The package included a bottle of wine, $75 dinner voucher and a spa discount. I picked the property because it had shuttles to Universal. There was no communication from the staff when I was checking in letting me know that the restaurant and the... More 

Helpful?
1 Thank mommully
Tallahassee, Florida
Level Contributor
131 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed September 23, 2012

I stayed at this hotel overnight for a business meeting-conference. The conference facilities at this hotel are very nice, clean and very accessible. Comfortable rooms with good lighting. My individual guest room was very large and clean and updated also. Overall, pleased with my stay. Staff was very helpful with every request and room service was on time and my... More 

Helpful?
1 Thank scoobytrips
JoannaFordBVP, Guest Relations Manager at Buena Vista Palace, responded to this review

Let me take this moment to thank you for your review. We are so very pleased that your enjoyed your experienced here at our hotel during your conference event and that our staff was able to accommodate your dining requests. I will definitely be sharing your feedback with our team. We look forward to welcoming you back in the near... More 

Delaware Shore
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 23, 2012

I must begin by stating that staying at the Polynesian has always been on my "bucket list" since I can remember. This year was our 25th wedding anniversary and due to some major expenses we decided that in order to have the length of time away that we scheduled, perhaps the hotel would need to be nice, but not 400.00... More 

Helpful?
3 Thank smokygal
JoannaFordBVP, Guest Relations Manager at Buena Vista Palace, responded to this review

Dear smokygal, Thank you so much for taking the time to post your fantastic review regarding your recent stay with us. I am absolutely thrilled that you had a wonderful stay with us and that we were able to provide you with the service and accommodations that made your 25th Anniversary here at our hotel one to remember. Thank you... More 

Fayetteville, Georgia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 21, 2012

I visit the Disney area often and I chose this resort at random without reservations due to the availability of a handicapped room. My family and I stayed for an extended visit and I found the staff to be extraordinarily friendly, helpful, and accommodating. The problem is the beds they were terribly uncomfortable, internet connection is slow and drops frequently,... More 

Helpful?
Thank Valerie M
JoannaFordBVP, Guest Relations Manager at Buena Vista Palace, responded to this review

Dear Valerie M, Thank you for selecting the Palace for your recent visit. I am truly sorry to read that our bedding, internet and transportation did not meet your expectations during your stay. I will certainly pass your comments to our Management team for further review. You definitely have noted some areas that need to be addressed. Thank you for... More 

Stirling, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 18, 2012

Only few minutes from the theme parks, adequite parking facilities, very helpful staff and resort is really well maintained. Enough its my 3rd visit to this hotel 3 years running for Disney. Rooms a very high standard, room service is amazing (prices expected due to star class)

Helpful?
6 Thank madandy89
JoannaFordBVP, Guest Relations Manager at Buena Vista Palace, responded to this review

Dear madandy89, Thank you for the wonderful comments. We couldn’t be more happier to hear how much your enjoyed your stay with us once again We cannot wait to welcome you back again soon. Sincerely, More 

Sudbury, Canada
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed September 17, 2012

Across the street from Downtown Disney (ON Disney property). Fraction of the cost compared to the big Disney hotels with most of the same services. 5 minute walk to Downtown Disney, which is handy for an evening visit after the parks are closed. If you've never been to Disney, Downtown Disney is free admission, lots of restaurants, Disney stores, a... More 

Helpful?
4 Thank Palmsandbeach
JoannaFordBVP, Guest Relations Manager at Buena Vista Palace, responded to this review

Dear Palmsandbeach, Thank you so much for the fantastic review. I was so pleased that you enjoyed your stay and found that our hotel was very relaxing and convenient to Downtown Disney. We do have a great location. We hope to see you again soon. More 

Chicago, Illinois
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 16, 2012

I'm reviewing this hotel as a business traveler, not as a traveler in Orlando with my family for Disney: Pros: 1) Comfy beds 2) clean rooms 3) Fast room service 4) Friendly front desk staff, cleaning service, and spa staff 5) Working equipment in the gym Cons: 1) Thin walls. I could hear just about everything my neighbors were doing.... More 

Helpful?
2 Thank Dayzee19
JoannaFordBVP, Guest Relations Manager at Buena Vista Palace, responded to this review

Dear Dayzee19, Thank you for your notes and feedback regarding your recent stay. Your feedback is very important to us as it gives us great opportunities to see whare we can improve on our service and product. Thank you for selecting the Palace and we look forward to the opportunity of serving you again in the future. Sincerely, More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more   less 

Additional Information about Buena Vista Palace

Address: 1900 E. Buena Vista Drive, Orlando, FL 32830-8432
Location: United States > Florida > Central Florida > Orlando
Price Range: $135 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buena Vista Palace 4*
Number of rooms: 1014
Reservation Options:
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Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel & Spa
Hotel Style:
#32 Spa Hotel in Orlando
#49 Top resorts Hotel in Orlando
#50 Luxury Hotel in Orlando
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