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Hilton Orlando Buena Vista Palace Disney Springs Area

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1900 E. Buena Vista Drive, Orlando, FL 32830-8432
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2331)
Room & Suite (943)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Orlando Buena Vista Palace Disney Springs Area
Updated 07/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#251 of 389 hotels in Orlando
Location
Cleanliness
Service
Value
Located within walking distance to Disney Springs with over 150 one-of-a-kind restaurants, boutiques and the best of Disney entertainment, the resort provides a contemporary oasis in a location second to none. Our lakefront hotel features stylish, modern guestrooms, two large pools with private cabanas, a Float Lagoon with beach entry that the entire family will love. Hilton Buena Vista Palace offers 5 dining options including a convenient grab-n-go market, poolside bar and grille with firepits, and hand-crafted cocktails and light bits in Sunnies lobby bar. As an Official Walt Disney World® hotel, our guests also enjoy shuttle transportation to all four Disney theme parks, and access to purchase Disney Theme Park tickets on-site or in advance online through our website. Resort guests also enjoy special Disney perks including Disney Extra Magic Hours benefit and Disney 60-day advance FastPass+ (NOTE: Extra Magic Hours and FastPass+ benefits are temporarily suspended). Your health and safety continue to be our top priority. Hilton has developed a global program introducing a new standard of hotel cleanliness and disinfection: Hilton CleanStay™ with Lysol protection. Hilton CleanStay builds upon Hilton’s already high standards of housekeeping and hygiene, where hospital-grade cleaning products and upgraded protocols are currently in use, to ensure our guests enjoy an even cleaner and safer stay from check-in to check-out.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Parking
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Snack bar
Shuttle bus service
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Safe
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Lagoon View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
6825Reviews389Q+A100Room tips
Traveler rating
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Popular mentions
Howard E wrote a review Yesterday
West Melbourne, Florida15 contributions6 helpful votes
We recently stayed at the Hilton Palace. It has a great pool area with a lazy river. Also it’s walking distance to Disney Springs. When we checked in, Thomas A took great care of us. He is very friendly and kind, and made us feel so welcome! We will definitely stay at the Palace again!
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Date of stay: July 2021
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Room Tip: Avoid connecting rooms!
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JTwich wrote a review Jun 2021
Middleburg, Florida8 contributions6 helpful votes
Hotel's Favorite
We travel to Disney often and normally stay at the Doubletree Hilton in Disney Springs. We have stayed there 9 times since September 2020 and never once have we received the outstanding service we experienced this past weekend. We have a new home resort for Disney Springs. We (family of 4- including a 3 and 4 year old) arrived Friday night around 9pm and they were pretty busy. My husband went to the front desk to check us in while I waited with the car and kids. The valet gentleman greeted me and asked if he could help with anything. I told him no just waiting on hubby to check in and bring a luggage cart. He told me to wait 1 minute and returned with a cart, then proceeded to help unload all my bags. Escorted me and my girls to the bellhop to wait for hubby to get keys and to park car. The valet guy knew we were self parking but still went above and beyond to provide excellent customer service. As my husband was checking in the check in gentleman noticed we were Hilton Diamond members and upgraded us to adjoining rooms with an Epcot view (he apologized he couldn’t upgrade us to a suite since they were all booked). This was the first upgrade and Disney Springs Hilton has ever given us. With out Diamond status we got resort credits to use anywhere on property. As me and my girls waited in hubby to check in the bellman entertained and gave out stickers to my girls (not having any idea we were Diamond members just providing outstanding service). Then escorted us to our 8th floor rooms. The rooms were immaculate with a beautiful view of Epcot and Disney Springs. There is a buffet breakfast that was quick and delicious as we wanted to spend the day at the pool and Lazy River. Lunch was from the Citrus place in the hotel and was delicious hot, fresh, and fast. We requested a late check out via messenger in the Hilton App and they quickly responded with a 1pm check out for Sunday. This allowed to sleep in and slowly pack and load the car to head home. The hotel has a lot to do and is in walking distance to Disney Springs. But if you don’t want to leave there is so much to chose from on the property from bars, restaurants, pools there is no need to leave. We will definitely be back for many many more stays to come.
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Date of stay: June 2021Trip type: Traveled with family
2 Helpful votes
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Response from James Grosso, General Manager at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded Jun 14, 2021
Dear jaxjenn0722 Thank you so much for the thoughtful 5-star review. I am so very pleased to learn that you had such a great experience at Hilton Orlando Buena Vista Palace! Thank you for acknowledging the exemplary service provided by our valet team, as well as your enjoyment of our dining options, accommodations and great location just steps from Disney Springs. We look forward to welcoming you and your family again!
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Scrappyj21 wrote a review Yesterday
Chicagoland12 contributions13 helpful votes
Pros: Front desk staff Lazy River—kids liked this Proximity to Disney springs Pool size Cons: Hotel is outdated (front desk said 5 years ago last renovation--I do not believe this). We switched rooms several times due to various issues Dirty rooms Tiny spider bugs everywhere, this could just be a florida thing? Food expensive, we ended up taking an Uber to Target to get snacks, drinks for the room. Pool was dirty most days (hair everywhere, cups/cans left at lazy River overnight)
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Date of stay: July 2021Trip type: Traveled with family
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zannetan2 wrote a review Jul 27
1 contribution
The hotel was located very close to Disney Spring. The pool was great for kids and adult. The room was spacious in the Island building. We hope that the restaurant will open soon. It was a great stay.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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Jeffrey S wrote a review Jul 27
Edwardsville, Illinois10 contributions6 helpful votes
Valet has been furloughed due to the pandemic. The bellmen helped me load a cart then, pushed it over to me to bring up to the room. After the car was unpacked I had to park down a hill about 150 yards from the hotel. Not a short walk in Florida heat. Like most stays with Hilton brands, we arrived at check in (okay it was 20 minutes early, 3:40p) and our room was not available. When we got down we found out that the lazy river was closed. In addition to all the families enjoying the pool, the hotel had made no effort to keep the large tubes from the lazy river out of the pool. That made it very crowded. Sunday morning, we went to breakfast, and this is where I feel Hilton is losing its commitment to loyal guests. In the past we were offered a complimentary breakfast for us and a guest. That recently changed and the hotel now offered a $12 credit (x2, so $24). Breakfast is $14. The credit wasn't even enough to cover the kids breakfast ($12.95)! We were prepared for the absence of Disney Characters as we confirmed that ahead of time and understand that decision is made by Disney, not the hotel. The buffet had been drastically reduced in both variety and quality. The second day the kids wanted to take advantage of the lazy river reopening, so I went to ask about check out. When I inquired about late check out (another perk of diamond status), they were very reluctant and I almost felt as if I had to beg for the service that is offered standard with the loyalty program.
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Date of stay: July 2021
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PRICE RANGE
$162 - $364 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
buena vista palace hotel and spa, buena vista palace orlando, lake buena vista palace, buena vista palace hotel & spa
LOCATION
United StatesFloridaCentral FloridaOrlandoLake Buena Vista
NUMBER OF ROOMS
1011
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Frequently Asked Questions about Hilton Orlando Buena Vista Palace Disney Springs Area
Which popular attractions are close to Hilton Orlando Buena Vista Palace Disney Springs Area?
Nearby attractions include Disney Springs (0.6 miles), Luxury of Time by Diamonds International (0.7 miles), and World of Disney (0.4 miles).
What are some of the property amenities at Hilton Orlando Buena Vista Palace Disney Springs Area?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Orlando Buena Vista Palace Disney Springs Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Orlando Buena Vista Palace Disney Springs Area?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Orlando Buena Vista Palace Disney Springs Area?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hilton Orlando Buena Vista Palace Disney Springs Area?
Conveniently located restaurants include Amorette's Patisserie, Ghirardelli Soda Fountain & Chocolate Shop, and Blaze Pizza.
Are there opportunities to exercise at Hilton Orlando Buena Vista Palace Disney Springs Area?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Orlando Buena Vista Palace Disney Springs Area?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Orlando Buena Vista Palace Disney Springs Area offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Orlando Buena Vista Palace Disney Springs Area?
The staff speaks multiple languages, including English and Spanish.
Does Hilton Orlando Buena Vista Palace Disney Springs Area have any great views?
Yes, guests often enjoy the lake view available here.