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Four Points by Sheraton Orlando International Drive

Traveler (836)
Room & Suite (267)
Pool & Beach (63)

About

#222 of 354 hotels in Orlando
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Situated in the heart of Central Florida on infamous International Drive, the Four Points by Sheraton Orlando International Drive hotel near Universal Orlando(R) Resort offers modern accommodations, upgraded amenities and an ideal location near the area's top attractions. Designed for comfort and convenience, this 100% smoke-free hotel features 301 contemporary guest rooms, complete with complimentary Wi-Fi, 40" flat-screen TVs, white crisp bedding, a coffee maker, soothing bath amenities and more. Guests can also enjoy premium amenities, including on-site dining at Tropical Palms Restaurant, an outdoor heated pool, a 24-hour fitness center, 7,400 square feet of meeting space, business center services, complimentary shuttle service to select theme parks, and other conveniences. The Four Points on International Drive is also located near major hotspots, like Universal Studios(R) Florida and Islands of Adventure(R), SeaWorld(R) Orlando, Walt Disney World(R) Resort and more.
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Property amenities
Pool
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Hotel links
Visit hotel website
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Location

Full view
84Good for walkers
Grade: 84 out of 100
30Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
2,512Reviews
74Q+A
100Room tips
Traveler rating
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Popular mentions
Came here for a family mini vacation beautifull & clean hotel. Front desk service is great. Loved the bar area especially since its raining & pool was closed. The bartender luis is amazing great service & drinks. Only thing id suggest is you would never no there was a bar
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Response from KristaL5905, Customer Care at Four Points by Sheraton Orlando International Drive
Responded 3 days ago
Dear BrianaScott, Thank you so much for your feedback and as well, for recognizing one of our exceptional staff! The pride and dedication our hotel team takes in providing great customer service to our valued guests speaks strongly to our values and we happy that this reflected in your recent experience with us. We hope to welcome you back the next time your travels bring you to Orlando -- we decided to review your feedback and we now have Happy Hour everyday from 12-2 and 5-7. Thanks for the suggestion!
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Decided that I will stick with staying at the Omni. I tried this hotel because it was owned by Marriott. I called down to front desk to ask for a pair of scissors. I was told by alisa that they do not have scissors, how can this be it’s a front desk. So I decided to walk down
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Response from KristaL5905, Customer Care at Four Points by Sheraton Orlando International Drive
Responded 3 days ago
Dear Tashikia, We really appreciate your bringing this poor experience to our attention. We strive to deliver great hospitality and above and beyond service and we sincerely apologize that we not only failed your expectations, but ours as well. This experience is not characteristic of our brand standard and will be addressed immediately with the front desk team to ensure this is an isolated issue. Thank you again for your valuable feedback and we hope to welcome you back in the future and make your stay reflect our brand standard.
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We stayed here for a night in April and didn't realize how close to Universal it was! Beds were comfy, we always request a room on a high floor, as it cuts down on road noise for these light sleepers, so we had not issues with noise. Rooms were spacious, staff accommodating and
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Response from KristaL5905, Customer Care at Four Points by Sheraton Orlando International Drive
Responded 1 week ago
Dear EarthyMamaBlogger, Thank you so much for taking the time to share your experience about your recent stay with us. We're happy to hear that you enjoyed the room and location and that our staff was able to accommodate your request for a high floor. However, we sincerely apologize for the issues that you encountered with parking when arriving back to the hotel. We're currently in the process of expanding our parking lot to make self-parking easier for our guests and we're truly sorry this process was in transition during your stay. Thank you again for your valuable feedback and we hope to welcome you and your family back in the future and make your stay as perfect as it should be!
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My family and I stayed here for 3 nights and we had a great time. Everyone was super friendly and did a great job with all our request. I cant remember the desk clerk that checked us in but she was amazing very professional. We will be back in a few months. :)
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Response from KristaL5905, Customer Care at Four Points by Sheraton Orlando International Drive
Responded 2 weeks ago
Dear Nahnay27, Commitment to service and guest satisfaction is our main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our values and we happy that this reflected in your recent experience with us. Thank you again for taking the time to provide your feedback and we hope to welcome you back soon!
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Front desk staff was great at check in. Rooms were very tidy and housekeeping staff did a great job. The location was very convenient for us to go to Universal. We will be back. Thank you for the wonderful experience.
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Response from KristaL5905, Customer Care at Four Points by Sheraton Orlando International Drive
Responded 2 weeks ago
Dear Ksilly, We're so happy to hear that you had such a wonderful experience that it made you want to come back! Especially since we have shuttles to and from, we are one of the best places in the area for your Orlando travels. We look forward to seeing you again soon!
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PRICE RANGE
$104 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 points by sheraton studio city hotelfour points orlandosheraton orlandoorlando four pointsorlando sheratonsheraton studio city orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
301
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