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DoubleTree by Hilton Orlando Downtown

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#162 of 334 Hotels in Orlando
GreenLeadersSilver level
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1,140 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

First stay, no soap or shampoo. They didn't have any... They ended up sending some later, but only the shampoo. As well as they didn't come make the bed or clean the bathroom and there wasn't a sign hanging on the door handle. Second, third, and final stay were much better. The desk associate knew who we were being a... More 

Helpful?
Thank Courtney V
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Congratulations on buying a house! You’re going to love living here in Orlando and we’re glad that you chose to stay with us at the DoubleTree by Hilton Orlando Downtown during the buying process. Although we regret that your first experience fell short of your expectations, we’re glad we were able to impress on your last two visits and provide... More 

Atlanta, Georgia
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

It was a great stay needs lots of updating and few more cleanings pool was great staff is friendly. Food was good. Upgrades need threw out hotel and need more specials for HHonors guest. Overall great stay and views

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Houman A
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Thank you for sharing your thoughts on your stay at the DoubleTree by Hilton Orlando Downtown. It’s great that you enjoyed our friendly service, dining at our Sixty South Restaurant & Bar, and beautiful views. We would like to mention that our guest rooms were updated within the last year, but we certainly appreciate your perspective. Having you with us... More 

On The Road
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

How many room reservations can you screw up and be arrogant about when you are asked to correct them. All of them it seems. I was there with a large business function and it was obvious the front desk staff considered us not worthy of their time or effort - especially Francesca. The room situation was so screwed up some... More 

Helpful?
Thank FoodGoddess1
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

It was very disheartening to read about your experience at our hotel. Unfortunately, there was a miscommunication regarding your group’s needs with our team and when this issue arose, our staff worked with your group contact to ensure things were taken care of. As we are limited in the ways we can assist in this forum, we hope you will... More 

Palmetto, Florida
1 review
1 of 5 stars Reviewed 1 week ago

Rooms were not cleaned while we were their. Pool was dirty. Way over priced for the quality of the room. One bed was nice Hilton quality bed and the other was hard like plywood. I would not reccomend staying here unless you had to. I always stay at Hilton chain hotels and they have all been top quality except for... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank H5506WLelizabethb
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

As a frequent Hilton guest, it really saddens us to know that your experience at our hotel fell short of your expectations. It is not often that we receive reports of issues such as the ones you mentioned, and while our maintenance and housekeeping departments refresh our guest rooms and pool areas every day, we will go over your comments... More 

New York City, New York
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed my stay here. The rooms were big and clean. The staff was very friendly. I had a few issues with the room and there engineering crew took care of them quickly. Very close to a lot of good restaurants. All and all we had a very good stay here.

Helpful?
Thank Elvis082
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Downtown Orlando offers incredible dining options and we’re thrilled that you found our location to be ideal for getting a taste of Central Florida. It’s fantastic to hear that our service and sparkling accommodations were two aspects of your stay that stood out, although we regret that you encountered a few challenges on your trip. We hope you’ll return to... More 

Knoxville, Tennessee
Level Contributor
110 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay! Service was second to none, hotel staff very helpful, friendly and exceptionally courteous. Would definitely stay here again. Parking garage is convenient, even though I am not a fan of being charged daily parking.

Helpful?
Thank TennNole
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

What wonderful comments on the DoubleTree by Hilton Orlando Downtown, thank you! We’re thrilled that our hospitable service really impressed on your visit and we’re looking forward to serving you again in the future. For your next stay with us, please know we have offers on our website that include parking. More 

Milwaukee, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel is in dire need of facelift. While housekeeping did its best to keep the room as clean as possible, the room I was in was in dire need of paint, maintenance and updating. I thought I was in a Motel 6 for a second.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marcia S
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

We always appreciate the feedback of our guests, and while we’re happy that our housekeeping department did a great job of refreshing your room on your stay, it disappoints us that our accommodations did not meet your expectations. Last year, we completed an update of all of our guest rooms, but we thank you for sharing your perspective. We hope... More 

Saint Augustine Beach, Florida
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

In town for a couple of days for meetings and the location couldn't have been better -- north quarter district. Check in was by the Hilton honors app which. Was supposed to open your door, let you on elevator, open door to the outside pool. Total fail. Had to call the front desk a couple of times to have maintenance... More 

Helpful?
Thank capitollobbyist
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

When you’re traveling for business, a convenient location is key, and we’re glad that the DoubleTree by Hilton Orlando Downtown was ideally situated for your trip. We’re very sorry that you had an issue with your Digital Key; we don’t often receive reports of problems using this feature, so we will be sure to have our technical team look into... More 

Loxahatchee, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent accommodation. Room was clean service and was efficient. Staff was courteous. I wish breakfast was included in the pricing. This would have made it perfect. Overall the amenities was excellent.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marjorie L
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

It’s fantastic to hear that our accommodations and friendly service impressed on your stay at the DoubleTree by Hilton Orlando Downtown. On our website, we do offer specials and packages that include breakfast, and we hope you’ll take advantage of one of these rates for another stay. Your insight is greatly appreciated. More 

Memphis, Tennessee
Level Contributor
109 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here again because I liked the location and rooms the first time around. Everyone working within the hotel were friendly. Rooms comfortable and clean, bar nice, food good, pool clean. I would stay again. I did not like that we got charged for valet parking, even though we never used a valet (front desk did remove) - last visit... More 

Helpful?
Thank asumrall
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

It was great having you with us again at the DoubleTree by Hilton Orlando Downtown! We’re pleased to discover that our prime location in the heart of Downtown and well-appointed guest rooms brought you back and we hope they will bring you back again in the future. We would like to mention that our parking rates are comparable to our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree by Hilton Orlando Downtown offers prime accommodations near Lake Ivanhoe in downtown Orlando. Hotel guests will find themselves nine miles from Universal Studios® and 16 miles from Walt Disney World®. Attractions within two mile’s reach of the hotel include the Bob Car Performing Arts Center, Orlando Museum of Art, Orlando Science Center, Orlando Shakespeare Theater, and the Amway Arena. Hotel amenities at the DoubleTree by Hilton Orlando Downtown hotel include a rooftop Olympic-style heated swimming pool and sun deck; a 24-hour shuttle whisks hotel guests to downtown Orlando attractions within the business and culture districts. Indoors, we provide our signature fitness center, gift shop and complimentary 24-hour business center. The hotel offers a lobby coffee bar serving Starbucks® coffee, and a contemporary restaurant. Picturesque Lake Ivanhoe serves as the backdrop to 341 beautifully appointed oversized guest rooms, including 22 suites with complimentary high-speed Internet access, flat panel HDTVs, premium cable with on-demand movies, and Sweet Dreams® by Doubletree bedding. Many suites feature views of the pool area and beautiful downtown Orlando and Lake Ivanhoe. The DoubleTree by Hilton Orlando Downtown is a perfect pick for an Orlando business meeting or social event, boasting 35,000 square feet of indoor and outdoor event space. Proud to feature the largest hotel ballroom in downtown Orlando, the DoubleTree by Hilton Orlando Downtown can comfortably accommodate groups from 15 to 1000 guests. ... more   less 

Additional Information about DoubleTree by Hilton Orlando Downtown

Address: 60 S Ivanhoe Blvd, Orlando, FL 32804-6441 (Formerly Sonesta Hotel Orlando Downtown)
Location: United States > Florida > Central Florida > Orlando > Central Business District
Price Range: $124 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Orlando Downtown 3.5*
Number of rooms: 341
Reservation Options:
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Also Known As:
Doubletree By Hilton Orlando Downtown Hotel Orlando
Hotel Style:
#23 Green Hotel in Orlando
#118 Business Hotel in Orlando
#135 Romantic Hotel in Orlando
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