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I posted my original review of this hotel about 2 1/2 years ago, and everything I'd written there is still accurate, including things like the highway and train noise, but I'm dropping my rating of this property down to 2 stars.
In my original review,...More
...management is intent on pleasing not only in meeting requirements at lowest cost. Staff at checkin, restaurant, housekeeping all positively proactive, clearly there's good and involved management.
Stay (5 days) was during Hurricane Irma and for sure there were many extra stresses on the staff,...More
1 Thank PedroSpiller
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded September 14, 2017
Thank you so much, Pedro. We are happy to hear that you enjoyed your stay with us and that you found our location to be so convenient. Your loyalty to Hilton is appreciated, and we are glad that your room received such a good review....More
I stayed at the Doubletree Orlando Downtown for four nights during a business trip. The hotel is centrally located just off I-4 and the attractive Lake Ivanhoe area. Upon arrival, you have the option to self-park for $19/night or valet for $22/night. I chose to...More
Had an unexpected last minute business trip therefore I didn't have much time to research this hotel. The hotel itself is exactly what you would expect from the average Hilton property , it's clean , furniture in good shape, housekeeping on point, friendly staff and...More
Thank Patty V
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded yesterday
Patty, thanks for sharing your feedback with us. I’m glad to hear that you were pleased with our accommodations and that our team made you feel so welcome, but I am sorry to hear that you were disappointed with other parts of your stay. We...More
I held an office retreat at the Double Tree Hilton Downtown and was extremely impressed with the professionalism. promptness and preparation the staff put in making the experience flawless. Very rarely to I write reviews but felt compelled to do so because the whole experience...More
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 2 days ago
Thanks so much, Alexander. We really do appreciate you taking the time to write such a kind comment, and I’m thrilled to hear that your business retreat with us was a success. Our team truly does enjoy organizing events, and we understand how important the...More