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Crowne Plaza Orlando - Lake Buena Vista

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8686 Palm Pkwy, Orlando, FL 32836-6433
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$97
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Traveler (19)
Room & Suite (68)
Pool & Beach (29)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Orlando - Lake Buena Vista
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#200 of 370 hotels in Orlando
Location
Cleanliness
Service
Value
Travelers' Choice
A proud Disney Good Neighbor Hotel, The all new Crowne Plaza Orlando - Lake Buena Vista features free on-site parking, complimentary Wi-Fi, 24/7 fitness center, outdoor swimming pool with 50 foot waterslide, and complimentary scheduled transportation to and from Walt Disney's Epcot Transportation Center, SeaWorld, & Universal Studios. Experience our NEWLY RENOVATED spacious and modernly designed guest rooms all featuring a mini fridge, Keurig machine, & 49" wall mounted flat screen TV. The Orlando Premium Outlet Shopping Center, along with other outlet shopping areas, are nearby. Our Orlando - Lake Buena Vista, Florida hotel's conveniently walking distance to several unique restaurants and entertainment. The Orlando Orange County Convention Center is just five miles, as well. Our hotel's comfortable services and amenities ensure you have a carefree stay.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Center with Internet Access
Banquet room
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
142Reviews11Q+A12Room tips
Traveler rating
  • 77
  • 32
  • 16
  • 7
  • 10
Time of year
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Popular mentions
Alexander I wrote a review Nov 2020
Aventura, Florida50 contributions47 helpful votes
We stayed in this Hotel for one night with a family, after exploring the Icon Center in Orlando. Upon entering, we had to wait almost 20 minutes for anyone to show up at the front desk reception after pressing the ring button several times. We were given a room on the top 7th floor which was not properly cleaned, couple of lamps did not work, the bathroom had a sink that was clogging up and overall the room needed lots of renovations and looked more like a cheap hotel room than a room you would expect at IHG Crowne Plaza locations. There were guests in the room next to ours that were loudly yelling and screaming all the way past midnight hour preventing us and out small child from getting any sleep. We tried to call front desk about the issues but nobody would pick up the phone. Would not recommend this hotel and will never stay at this location again!
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Date of stay: November 2020
Value
Service
Sleep Quality
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Susan B wrote a review Nov 2020
1 contribution
No room service at all. Even after asking they would not take trash, bring towels, cups, or toilet paper. No breakfast. Will not stay here again. The check clerk was very nice and friendly. The pool was nice but the water was so cold you could not swim. We come to Florida for the warm weather and could not swim because the water was to cold.
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Date of stay: November 2020Trip type: Traveled with family
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Wendy wrote a review Nov 2020
1 contribution
My room was clean and uncluttered. It had a Keurig and a refrigerator in the room. The hotel is close to shopping outlets, theme parks and restaurants. The staff was friendly and helpful. Overall, the hotel was a good value.
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Date of stay: November 2020Trip type: Traveled solo
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Response from Adriana Vilchez, Guest Services / Front Office at Crowne Plaza Orlando - Lake Buena Vista
Responded 5 days ago
On behalf of our entire team, thank you for choosing Crowne Plaza Orlando - Lake Buena Vista. We are pleased to know that should your travels bring you back to the area, you will trust us again.
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LoriGBaker wrote a review Nov 2020
1 contribution
Our stay at the Crowne Plaza exceeded all of our expectations. The all of staff were so friendly... it felt more like we were at home than on vacation. We had the pleasure of eating breakfast at the H Street Grill inside the hotel. Everything was so freshly prepared by Jorge Aguilar. We had to ask tour server his name, and to my surprise, he was the Corporate Chef who actually also prepared the food. I was in restaurant management for years and he hustled more than any staff I have ever worked with! I was extremely impressed with Jorge and the food was DELICIOUS! Thank you Jorge! We also became friends with several of the housekeepers. Alexandria was one that stood out because she treated us like family! Every time we saw here, or any of the housekeeping staff, they were so friendly and kind! I was blown away with how wonderful everyone was and my family vacation will be more memorable because of them! Thank you all to a wonderful visit to Orlando to celebrate my sons birthday! We will be back! God Bless you to all who read this! I pray you know the Lord as your personal Savior!
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Date of stay: November 2020Trip type: Traveled with family
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Response from Adriana Vilchez, Guest Services / Front Office at Crowne Plaza Orlando - Lake Buena Vista
Responded 5 days ago
Many thanks for your glowing recommendation of Crowne Plaza Orlando - Lake Buena Vista! It was an honor being the ideal place for you, and we trust you and your family rested comfortably. Our team members will appreciate knowing they provided you with the quality experience you deserve. Please count on us anytime you're traveling this way!
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Ray B wrote a review Nov 2020
1 contribution
The executive chef Jorge Aguilar cooked the best French toast I have ever eaten at H-Street grill. He was very friendly and made the breakfast experience very enjoyable for me and my family. We wish that the restaurant was open more often but given the circumstances we understand why it is only open for a limited time each week. Everything was very sanitary. This complimentary breakfast is an awesome perk of staying at Crowne Plaza in Lake Buena Vista, Orlando Florida.
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Date of stay: November 2020Trip type: Traveled with family
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Response from Adriana Vilchez, Guest Services / Front Office at Crowne Plaza Orlando - Lake Buena Vista
Responded 5 days ago
Many thanks for your glowing recommendation of Crowne Plaza Orlando - Lake Buena Vista! It was an honor being the ideal place for you, and we trust you and your family rested comfortably. Our team members will appreciate knowing they provided you with the quality experience you deserve. Please count on us anytime you're traveling this way!
Read more
Previous
PRICE RANGE
$83 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express lake buena vista hotel orlando, holiday inn express orlando, orlando holiday inn express, holiday inn orlando
FORMERLY KNOWN AS
Comfort Inn Orlando - Lake Buena Vista
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
200
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Frequently Asked Questions about Crowne Plaza Orlando - Lake Buena Vista
Which popular attractions are close to Crowne Plaza Orlando - Lake Buena Vista?
Nearby attractions include The Escape Company (0.06 miles), Pirate's Cove Adventure Golf (0.2 miles), and Player 1 Video Game Bar (0.09 miles).
What are some of the property amenities at Crowne Plaza Orlando - Lake Buena Vista?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Crowne Plaza Orlando - Lake Buena Vista?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Orlando - Lake Buena Vista?
Guests can enjoy free breakfast during their stay.
Is parking available at Crowne Plaza Orlando - Lake Buena Vista?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Orlando - Lake Buena Vista?
Conveniently located restaurants include Sofrito Latin Cafe, Chevys Fresh Mex, and Flippers Pizzeria.
Are there opportunities to exercise at Crowne Plaza Orlando - Lake Buena Vista?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Crowne Plaza Orlando - Lake Buena Vista?
Yes, laundry service and self serve laundry are offered to guests.
Does Crowne Plaza Orlando - Lake Buena Vista offer any business services?
Yes, guests have access to a business center and a banquet room during their stay.
Which languages are spoken by the staff at Crowne Plaza Orlando - Lake Buena Vista?
The staff speaks multiple languages, including English and Spanish.
Is Crowne Plaza Orlando - Lake Buena Vista accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.