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Orlando Metropolitan Resort

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Orlando Metropolitan Resort
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1,513 Reviews from our TripAdvisor Community

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Showing 1,029: English reviews
Miami, Florida
Reviewed July 26, 2012

I traveled with my family this week. First we had to wait more than 30 min to check in, the room looked like dirty and the worst ever was they charged an extra fee (5 dollars/day). The bed was the most uncomfortable bed that I slept. I select this hotel for two good reason, location and price but I don't...

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Helpful?
1Thank lostatos
fdiazmethotelgroup, General Manager at Orlando Metropolitan Resort, responded to this review

Thank you for taking the time to write a review regarding your experience at the Resort. I would like to extend our sincere apologies for not meeting your standards. I would like to speak to you and get additional feedback that will help us make sure that we can provide an enjoyable experience to all our guests.

New York
Reviewed July 24, 2012

Just returned from a 3 night stay. Got in on a Thursday evening and staff was not overly friendly but adequate. Booked room with "thank you points" from ciitbank so no expecting much but got bumped up to king suite on top floor. Room was ok. Comfy bed, (not enough sheets) good AC and ok TV. no fridge. Close to...

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Helpful?
Thank nutdcgirl
fdiazmethotelgroup, General Manager at Orlando Metropolitan Resort, responded to this review

Thank you for taking your valuable time to send us a review of your experience. We take our guests comments to heart in order to increase our level of service. We would love to speak with you further regarding your stay with us. Once again we would like to thank you for your time.

Reviewed July 22, 2012

Worst ever first of all they charge you a extra fee for the days that you will be staying there. Secondly, on my second day that i had left to universal studios and came back to the room the hotel door was no completly closed and my ipad was missing which i would never thought someone would steal. I called...

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Helpful?
1Thank hotelguy22
fdiazmethotelgroup, General Manager at Orlando Metropolitan Resort, responded to this review

We thank you for taking the time to write a review. We would like to inform you that after having our maintenenace as well as our security complete an investigation as to your claims we have come to the conclusion that no one other than the original keys that were made and given at check in were used on the...

Carlisle, England, United Kingdom
Reviewed July 18, 2012

This MOTEL. LOOKS MORE LIKE A KNOCKING STOP.... Do not under any circumstances go here ..it is absolutely disgusting ...the manager is just as bad...and if dou complain he asks you to leave ..AT 3 in the morning after a 12 hour trip...LOVELY ...we stayed for 2 hours ..just enough time for my travel operator to find me a CLEAN...

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Helpful?
4Thank Angela H
fdiazmethotelgroup, General Manager at Orlando Metropolitan Resort, responded to this review

Thank you for taking the time to write a review and informing us of your stay. We take comments very seriously and use them to better our services. If you would like to speak further regarding your stay, please feel free to contact me at 407.581.2000. Once again thank you for your review.

Vladivostok, Russia
Reviewed July 14, 2012

From 18th to 26th of june, 2012 my friends and I stayed at the hotel Metropolitan Resort. I want to note the high level of service, comfortable and clean rooms for low price. I wish to thank the hotel staff for their responsiveness, friendly disposition, friendly attitude, courtesy. And especially i want to highlight one of the hotel staff Evgeny...

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Helpful?
2Thank med_phisiker
Management response:

On behalf of the entire team at Orlando Metropolitan Resort I would like to say thank you for your kind words. I will make sure to pass on your remarks to Zhenya as well. We at the Orlando Metropolitan Resort to strive to get better and we appreciate you taking the time to assist us.

Daytona Beach, Florida
Reviewed July 13, 2012

After the roach crawled on my arm as I was going to sleep, I called the front desk and he said he was new to the staff and couldn't help me and that I should talk to the manager Bill. When I called the next day, after not sleeping for fear of more bugs, Bill said there was nothing he...

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Helpful?
3Thank Natalie W
Management response:

Thank you for taking the time to inform us about your experience at our property. We take comments very seriously and use them to help better ourselves. Please rest assured that I will personally investigate your experience further. In the meantime if there is anything that I can do to help make your experience a better one in the future,...

Prince Edward island
Reviewed July 10, 2012

I had a second stay at the Radisson International, two years after my first visit (also reviewed on TripAdvisor). First, I must comment on the unfortunate existence of "resort fees". I believe I speak for many travelers when I say we simply don't like them. If they were usage based, that might be different. But if you have no choice...

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1Thank CanadianTraveller002
Houston
Reviewed July 9, 2012

Smelly, milewy odor when we walked into the room. Floors wer dirty. Water pressure not good. Your better off going to the beaches rather than swimming in the chlorinated pool.No coffee, no continental breakfast. Close to the theme parks, restaurants, trolley, tourist shops, good taxi service.

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Helpful?
1Thank Linda L
Management response:

Thank you for taking the time to send us feedback regarding your experience at our property. We strive to get better and better and really cannot without our guests giving us feedback. Please feel free to contact me if there is anything that I can do to make your next visit more enjoyable. Thank you.

Montgomery, Alabama
Reviewed July 9, 2012

We stayed here from July 2 - July 8 and I booked the reservation many months in advance and got a ridiculously low rate so I was not expecting much. When we arrived I was very surprised because it was a great room that was clean and had everything we needed except a refrigerator but the desk had one sent...

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Helpful?
1Thank CHERYL B
Management response:

Thank you for taking the time to inform us of how we are doing at the Orlando Metropolitan Resort. We strive on making our property better and better and it's comments from our valued guests that help us reach this goal.

Reviewed July 8, 2012

Checked in here with my boyfriend on the 22nd of June for two weeks, had been worried about the stay here after reading some of the reviews. When we checked in, someone was complaining that they had just went up to their room and the door was lying wide open and the room was trashed. Not a good first impression....

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Helpful?
Thank kyna87
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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Orlando Metropolitan Resort

Address: 8444 Austrian Court, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range: $39 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Orlando Metropolitan Resort 2.5*
Number of rooms: 298
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Also Known As:
Orlando Metropolitan Hotel Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Orlando Metropolitan Resort staff and other travelers.
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Questions? Get answers from Orlando Metropolitan Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I guess pick the top floor, and bring your own stuff.”
 of 5 bubbles karlao891, yesterday | Read review
“Get a different hotel”
 of 5 bubbles 596renaek, 4 days ago | Read review
“Anything but this hotel”
 of 5 bubbles Gary_London123, 2 weeks ago | Read review
“room 1340 was awful. water leaks, heat/ac problems, loud”
 of 5 bubbles allysonn95, 2 weeks ago | Read review
“don't book this ask for Allure resort”
 of 5 bubbles stevem283, Feb 6, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question