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Orlando Metropolitan Resort

1,633 reviews
#323 of 341 Hotels in Orlando
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Traveler (534)
Room & Suite (191)
Dining (52)
Overview
  • Excellent6%
  • Very good11%
  • Average17%
  • Poor14%
  • Terrible52%
Sep 13, 2017
“Average at best”
Jul 19, 2017
“The hotel from hell”
Wifi
Free Parking
Pool
Non-Smoking Rooms
Multilingual Staff
Breakfast included
2.5 Star Hotel
All hotel details
Offers from Orlando Metropolitan Resort
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,633)Write a Review
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1 - 5 of 1,115 reviews
Reviewed 1 week ago

We booked our hotel and was told that we would be billed at the time of check in. It hit our account within one hour. We then attempted to cancel our reservations 5 days in advance due to a company scheduling conflict and they simply...More

Thank roger668
Response from rcr0use, Manager at Orlando Metropolitan ResortResponded 6 days ago

We apologize about the billing error that was applied to your reservation. If you could please reach out to Thomas or Crystal so we can follow up on the credit to you.

Hotel's Favorite
Reviewed May 5, 2017

From our arrival we were welcomed by the lobby young lady who checked us in , only took 5 mins from check in to being in our room . We find the staff to be polite friendly and if you ask in the correct polite...More

5  Thank johnashdown
Response from rcr0use, General Manager at Orlando Metropolitan ResortResponded May 8, 2017

Thank you very much for the great review. Our staff works hard to make sure everyone's stay with us is enjoyable. We look forward to seeing you again in the near future

Reviewed 1 week ago

I had to book last minute on Dec 28th for one night and I was so disappointed. I had my family with me and both my husband and my boys were just as disgusted as I was. Very dirty inside and out, no towels, no...More

Thank CeleM102
Response from rcr0use, Guest Relations Manager at Orlando Metropolitan ResortResponded 1 week ago

Thank you for your review. We apologize that you were unhappy with your recent stay. We will work hard to resolve the issues that you mentioned. We hope you will give us another opportunity in the future

Reviewed 1 week ago

First of all I payed $120 for one night in this hell hole off of hotels.com. The photos on the website are NOT ACCURATE. The carpet in the rooms are literally the color of poop. The beds are nasty and it smells terrible. I put...More

Thank Katy H
Response from rcr0use, Manager at Orlando Metropolitan ResortResponded 1 week ago

Thank you for staying with us. We apologize that you were not completely satisfied with your stay. We will address your concerns and hope that you will give us another opportunity in the near future.

Reviewed 2 weeks ago via mobile

It is the hotel equivalent of a trap house. The rooms are NOT cleaned between guests. There was garbage and clothes tags under the beds of both rooms we had. The locks on the first room we got were broken so we switched rooms, which...More

Thank Patrice H
Response from rcr0use, Manager at Orlando Metropolitan ResortResponded 2 weeks ago

Thank you for your review. We apologize that you were unhappy with your recent stay. We will work hard to resolve the issues that you mentioned. We hope you will give us another opportunity in the future

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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Multilingual Staff
Things to do
Pool
Outdoor pool
Details
Price range
$57 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$57 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (534)
Room & Suite (191)
Dining (52)
Pool & Beach (41)
Hotel & Grounds (388)
Bathroom (70)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jolo C
May 18, 2017|
AnswerShow all 2 answers
Response from TombGuard320 | Reviewed this property |
All depends how much you like roaches and nasty hotel rooms. It's cheap. Yep. Did I mention the roaxhes. You'll regret this decision
1
Vote
Kerry L
September 12, 2016|
AnswerShow all 6 answers
Response from rcr0use | Property representative |
Thank you to all for your quick responses, yes we have a basic continental breakfast. There is an American style buffet in the lobby for an additional cost. Renovations are still in progress and we have no set date as to... More
0
Votes
Rebecca B
September 9, 2016|
AnswerShow all 6 answers
Response from Carrie H | Reviewed this property |
Yes their rooms are normal size but seriously save your money and find a hotel NOT in I-Drive. A Dr. was killed last nite trying to protect his wife from being robbed at a hotel not even a 1/2 mile from here. The one night... More
4
Votes
Room Tips
"The biggest dump in Orlando!"
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"Don't go there."
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"Don't book this hotel, Remember their name and share with others."
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"Do not book this hotel at all..."
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