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Orlando Metropolitan Resort

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Orlando Metropolitan Resort
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1,427 Reviews from our TripAdvisor Community

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Showing 966: English reviews
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Don't spend your money here! Let's start by mentioning that its dirty. The halls are stained with the air conditioning liquid. Inside the carpet need a good vacume. But I can live with all of that, what I really didn't like was that there were NO TOWELS! This sounds weird I knew bit have you ever stated in a room... More 

Helpful?
Thank olga f
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Currently staying at the hotel after panic booking the week before we travelled after realising the hotel we had booked was in the wrong area. I then read the reviews and was really dreading our stay however we have been pleasantly surprised. The first room was good but the smoke alarm kept bleeping. After advising reception and someone coming within... More 

Helpful?
1 Thank Julie G
rcr0use, General Manager at Orlando Metropolitan Resort, responded to this review

Thank you for the great comments. We are glad you are enjoying your stay. Our staff works hard daily and continues to strive to increase our overall quality and services. If there is anything else we can do during your stay please let us know More 

1 review
4 of 5 stars Reviewed 1 week ago

I didn't expect more from a budget hotel. But Metropolitan Resort was not bad. The hotel is rather old and ordinary... but it has a very polite staff. Security guard Dmitry helped us to open our broken door and even to find some towels. Thanks.

Helpful?
Thank Natallia K
Management response:

Natalia, Thank you for staying with us, we appreciate your feedback as it helps us to better serve our guest. Thank you for recognizing our helpful staff. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Nothing luxury really basic hotel dirty not well maintained. If your looking to spend only a few nights and just want something cheap with great location go for it! But don't expect much at all. Rooms are big but need updating, very old fashioned.

Helpful?
Thank Sofia E
rcr0use, General Manager at Orlando Metropolitan Resort, responded to this review

Thank you for your comments. Our location is the best in town. We hope to see you soon More 

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Let's say you get what you pay for, but for us it was great, great location opposite Orlando eye and near lots of food places, maid services do need a bit of improvement but as soon as you phone for something there straight at your door and that's when you are in the hotel, we hardly saw the place as... More 

Helpful?
Thank Kerry H
Management response:

Thank you staying with us, we appreciate your feedback. We are in the process of remodeling and management is working with staff to give an overall enjoyable experience to our guest. We are glad to hear you will be experiencing it in the near future. More 

Level Contributor
5 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Let me try to summarize our horrible experience: ~scary hotel to walk through during the night as people are just standing or sitting outside their doors staring at you. ~although we made reservations for "Metropolitan Hotel" Ladies at check in had "Allure Resort" shirts.... so confusing. ~Made our reservation online & it was confirm but when we arrived they couldn't... More 

Helpful?
Thank LuvMyHospitality
Management response:

We apologize for your family's inconvenience, we assure you that we have security on premises to provide safety for our guest. We have changed the management team and we understand the confusion. However, with your insight we can make the necessary changes to implement hospitality. We have sense of peace to hear that our deputies come out when called for... More 

Travelers are raving about these Orlando hotels

Brighton, United Kingdom
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really cannot see where these bad reviews are coming from . The grounds are kept looking nice and clean , no rubbish lying around . the pool and hot tub area is very nice Staff are very polite and friendly our housekeeper Odelia is smashing can't do enough for us . The breakfast room is small but clean and... More 

Helpful?
3 Thank johnashdown
Management response:

Thank you for the wonderful review. We are glad you have enjoyed your stay. We look forward to having you come back in the near future More 

Palm Bay, Florida
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

You have to lift up on the front door to open it. The grout in the bathroom is dirty & black! There was a baby roach crawling in the bathroom. The carpet it very dark color so I have no clue if there were bugs on there. Shower head shot out water every where. The fixtures were rusty & corroded.... More 

Helpful?
Thank Jennifer B
Management response:

We apologize for your recent inconveniences during your stay. We are working hard to refresh the properties and all your issues have been discussed with the appropriate departments. We hope you will give us another chance in the near future More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

If you are looking to find a place close to the convention center and the orlando eye, please do yourself a favor and do not stay here. This place is awful, simply terrible. Customer service is non-existent, the resort itself is unwelcoming and unsafe. Don't let the professional photos fool you, this is not reality. If you do stay, bring... More 

Helpful?
1 Thank Loveparkway
Management response:

Our location is second to none. We are continuously striving to improve our overall condition and service. We hope you will give us another try in the near future More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Rooms are very nice and clean. Love the view of the Orlando Eye! Staff is awesome! They are willing to help with any situation. The continental breakfast is very good and an added bonus to our stay! Love it!!!

Helpful?
Thank tikiandmandy2016
Management response:

Thank you for staying with, we are happy to have met your expectations. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Orlando Metropolitan Resort

Address: 8444 Austrian Court, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range: $45 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Orlando Metropolitan Resort 2.5*
Number of rooms: 298
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Also Known As:
Orlando Metropolitan Hotel Orlando
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