Jennifer in the coffee/espresso shop at the hotel rescued me after flying all night from Spokane and still having to drive to to Sarasota with a perfectly made, to my specs, Breve Mocha. My thanks to her, she deserves whatever bonus this gets her on top of the gratuity I left. Ralph Davis Spokane
It's always a pleasure staying at a full Marriott hotel, especially when there is a concierge floor. When I went there for coffee this morning, I was greeted warmly by An Thi, who made sure I had everything I needed and would start the day properly provisioned!
My daughter got married at Marriot and they did awesome job , my coordinator was Michelle she was amazing she took care of everything . She tried her best to made this event as stress free as possible . I will highly recommend to choose marriot at lake side for any event. and specially thier codinator Michelle ❤️
We had the best service in the concierge lounge. Lois was so helpful and friendly. We were early for evening snacks and Lois worked so quickly to get the food out; allowing us to eat before the stated time. Thanks again Lois! We did have some challenges checking in, however Marriott’s front staff resolved the issue and upgraded our room to thank us for our patience. Thanks for a great stay.
Stayed here one night because of really early flight. Airport shuttle runs 24/7 on the hour and half hour. We hopped on at 3am with no problem. Hotel has lounge/restaurant/ bar. Nearby restaurants within walkable but we ate at hotel poolside. Great pool and walking paths around lake.Hotel was clean ,staff welcoming (Thanks to Shamir for fast check in with upgrade) and room was quiet. Definitely would stay here again.
Hotel was nice, but I had been having a problem with ice machine nearest me, and I finally called front desk. I didn't feel like I was being helped & I was already pretty irritated, so I demanded to speak to someone in charge. They put a woman named Jaqueline on the line who not only assured me it would be rectified, but had a bucket of ice sent (quite quickly, I might add) directly to my room. She was very professional and she made me feel appreciated with how fast she attended to my issue. Later, I stopped by the front desk and asked for her so I could personally thank her, and was even more impressed after meeting her face to face. I just thought others should know- If you have any issues here, ask for Jacqueline... she is amazing!!!
I was drop dead tired and a bit frustrated upon arrival and check in, however a wonderful short woman walked to me and escorted me thru the lobby where she seem to cut thru all the red tape! Before I knew it I was in my suite.....leaving me wondering who was that angel? Thank you Jacqueline.
Stayed here for one quick night while transiting through Orlando. The rooms are so clean and comfortable. The hotel staff are also very lovely. They have a free airport shuttle that runs every 30 mins 24 hours a day. The shuttle driver we had was amazing. I wish I could have spent longer at this hotel !
I hosted my baby shower at Marriott and it turned out be a beautiful event. The event’s coordinator Michelle was very helpful, supportive and paid attention to every single detail. She went above and beyond to ensure that the event was a success. The staff was great, the food was amazing. I would definitely recommend Marriott if you’re planning on hosting your next event, beautiful venue and banquet rooms available.
Stayed here to be close to the airport for our early departure. Older hotel that has been nice updated. Very nice, clean with a modern feel. Beautiful pool area. Staff (Chris) was pleasant and friendly. 6 min drive to the airport and close to plenty of restaurants and major retailers. There is no hot tub and indoor pool area was colder than it was outside.
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