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They over charged my account so I called to try to get my money back and they said I. Ever booked with them so now I gotta take a $139 loss thanks so disappointed and annoyed room was dirty as well there were old shaving...More
2 Thank Cristian P
Response from SUNSOL H, Director de Relaciones con Clientes at SUNSOL International DriveResponded January 6, 2017
Dear guest unfortunately we don´t have any record about the situation you are mentioning about.
The hotel is conveniently located right in the heart of International Drive and I-4. Just minutes to attractions. The hotel is clean, the staff was extremely accommodating and the price was very good. The only thing that kept this as a 5 rating, was that...More
4 Thank THunter33
Response from SUNSOL H, Director de Relaciones con Clientes at SUNSOL International DriveResponded December 20, 2016
Thank you very much for leaving your kind feed back. We are more than happy to hear that you enjoyed our location and amenities. We will be waiting for you, next time you visit the magical city of Orlando.
I am very disappointed in the misleading reviews and the 4 stars that you give this "Motel", not Hotel. To begin with we had to wait over 30 minutes to check in on Saturday night. That is OBSURD! When finally getting to our room after...More
2 Thank Chris Y
Response from SUNSOL H, Director de Relaciones con Clientes at SUNSOL International DriveResponded December 12, 2016
Dear guest, we feel very sorry due to the fact your experience at our premises was so discouraging. We will review our service protocols and cross over with other comments that we have received in order to evaluate our quality standards and safety. We hope...More
The hotel is really nice. Clean, spacious, with shower only. We went to breakfast and there was pancakes, waffles, and toast. That's it. No meat, potatoes, eggs, or muffins. Oh, there was also cereal. There was only one face towel/wash towel in a room with...More
1 Thank kansi h
Response from SUNSOL H, Director de Relaciones con Clientes at SUNSOL International DriveResponded December 2, 2016
Thanks for your feedback it will help us do better in the future. Thank you for staying with us.
This hotel came with a package holiday so we did not know what to expect.we were pleasantly surprised.it is very easy to find allthough about 200 yards off the drive.the reception was lovely and bright.allthough I had been in touch with the hotel requesting adjoining...More
1 Thank scouser222
Response from SUNSOL H, Director de Relaciones con Clientes at SUNSOL International DriveResponded November 28, 2016
Dear Guest, greetings from Sunsol International Drive. We really appreciate your comments. We are committed to provide the best possible service, with respect and politeness. We will be waiting for you, next time you visit the magical city of Orlando.