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Castle Hotel, Autograph Collection

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Traveler (354)
Room & Suite (145)
Dining (56)
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Overview
  • Excellent45%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible3%
Travelers talk about
Free Wifi
Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (761)
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716 results
Traveler rating
312
243
97
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25
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LanguageEnglish
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312
243
97
39
25
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All reviewscastle themeinternational driveinteresting hotelgarden bistrodoor manorlando eyemarriott rewardstower roomconvention centerfront desk stafflobby barpool and hot tubparking feeroom keynice poolpool area isuniversal studios
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1 - 5 of 716 reviews
Reviewed 1 week ago

Having been impressed with the Marriott Autograph Collection, this hotel does not measure up to that standard. While the service is very good and rooms are not impressive at all. Average bath rooms, poor water pressure. Small bar and lobby area. This hotel would make...More

Thank mcdj0hn
Reviewed 1 week ago

We stayed at the Castle with family after a business trip at a Ritz Carlton in another city, and we kept remarking on how the customer service at the Castle bettered the luxury brand. From the front desk to the restaurant to the bartender (Michael...More

Thank MBRick
Response from Andrew P, Front Office Manager at Castle Hotel, Autograph CollectionResponded 1 week ago

Dear MBRick, thank you so much for your kind review of our property. I will be sure to tell our entire staff how much you thought of their hard work. It is great to hear from guests such as yourself. We hope that you will...More

Reviewed 2 weeks ago via mobile

We stayed here for three nights. We had family fly in from CA! The hotel and staff were great! Giselle and Chris at the front desk were very helpful and the cookies they gave out were a big hit for my brother! Sam in room...More

Thank Bonnie F
Response from Andrew P, Front Office Manager at Castle Hotel, Autograph CollectionResponded 2 weeks ago

Dear Bonnie F, I am excited to see that your entire family was able to experience what we offer here at the Castle! We look forward to the next family reunion!

Reviewed 2 weeks ago

The room itself showed some "castle" influences. But the hotel obviously needed a refurbishment or upgrade. The location was excellent for exploring dining options in Orlando's main streets. Shopping too. There is a passageway from the hotel that leads you to the main street. I...More

Thank Val M
Response from Andrew P, Front Office Manager at Castle Hotel, Autograph CollectionResponded 2 weeks ago

Dear Val M, thank you taking the time to review our property. I hope that you enjoyed your stay with us. I'm please to see our location was what you enjoyed most about our property. We hope that you will take the time to visit...More

Reviewed 3 weeks ago via mobile

Very pretty hotel and very nice environment. The pool area is beautiful and the rooms are very spacious. The staff is also very nice and welcoming. It's close to the parks, so it's very convenient for a trip to Orlando.More

Thank Angelaschphoe
Response from Andrew P, Front Office Manager at Castle Hotel, Autograph CollectionResponded 2 weeks ago

Dear Angelaschphoe, thank you for your kind review. I will pass along to our staff how pleased you where with their service. We hope next time you visit any of the parks in the area, that you'll choose to stay with us again. Have a...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$147 - $281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Luxury Hotel in Orlando
#81 Business Hotel in Orlando
#120 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms
Details
Price range
$147 - $281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Luxury Hotel in Orlando
#81 Business Hotel in Orlando
#120 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms
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Traveler (354)
Room & Suite (145)
Dining (56)
Pool & Beach (29)
Amenities (60)
Business Center & Event Rooms (7)
Questions & Answers
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BeSSunny
March 4, 2017|
AnswerShow all 2 answers
Response from George H | Property representative |
Thank you for your inquiry. We are delighted to host your family and the boys. We are considered a boutique hotel but do have a beautiful pool and pool lounge area. We are situated very close to amazing attractions and... More
0
Votes
Wanderlust0310
February 28, 2017|
AnswerShow all 4 answers
Response from George H | Property representative |
Unfortunately we do not have a complimentary shuttle. We do provide taxis and cars by Transtar who will be happy to transport you over at about $10 each way. These services are available 24 hours a day. Best regards we look... More
0
Votes
Craig E
October 27, 2016|
AnswerShow all 2 answers
Response from George H | Property representative |
Our top 3 floors have refrigerators in all rooms. We will be adding them to all the other rooms in the coming months. For those rooms we have them available to be brought room upon request.
0
Votes
Room Tips
"None of the rooms are particularly good. Get a high room."
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"The ninth floor has a terrace that overlooks Universal Studios and attractions"
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"ask for eye view"
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"Best of luck to you, because we had bad luck"
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