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Quality Suites Universal South

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527 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW

Myself and 2 other friends stayed here for 7 nights (25yo) we thought it was great. we got a room with 2 double beds and a sofa bed. the sofa bed is situated behind a half partition wall so you can use it as a living space but we used it as an extra bed, so the 3 of us... More 

Helpful?
Thank Daryl H
Dallas, Texas, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 19, 2016

We stayed there 5 nights. Two of the nights there was music blasting at the pool. It was so loud even the window air conditioner unit on high didn't drown it out. The first night we thought it was obnoxious guests. But the second night we called and complained at 2 am. We had to call back at 3 am... More 

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Thank Mark C

Travelers are raving about these Orlando hotels

east kilbride
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 1, 2016 via mobile

We're currently half way through our holiday here and I can honestly say this is a fantastic hotel The staff are really friendly and the rooms are clean towels an sheets have been changed every day Breakfast is a bit of a free for all I would definitely stay here again

Helpful?
2 Thank daviem1975
Cleveland, Ohio
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 29, 2016 via mobile

we needed a "bed for the night." this place is worn but it was clean enough. we would not stay here for an entire vacation, but it was ok for one night. the free breakfast was nothing special, but you did have to watch your waffles. there was some stolen off of the irons the morning we were there.

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1 Thank site-c-r1
1 review
1 of 5 stars Reviewed June 23, 2016 via mobile

Upon our arrival we experienced a problem with the Expedia reservation so we had to wait until Expedia and the Hotel resolved them but in our long wait the hotel staff showed zero interest in our well being. They were slow and inconsiderate. No respect for our time. When everything was resolved and the attendee gave us our room key.... More 

Helpful?
Thank Dyann G
1 review
1 of 5 stars Reviewed June 23, 2016 via mobile

They have the worst customer service. They don't have empathy with the customers. The night shift front desk staff are the worst especially Alfredo. The building looks old and the room smells like humidity. Also the parking lot area and the hallways are unsafe in the nights.

Helpful?
Thank DJanetvelez
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 19, 2016

The first day we had to change rooms three times. First room the door did not close properly due to waterdamage, it looked like. Second room smelled like mould or something similar. Third room smelled OK first hours, the smell got bad when we turned up the temp. When we opened the closet the smell got even stronger. We let... More 

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Thank CecilieS-J
Nottingham, United Kingdom
Level Contributor
2 reviews
3 of 5 stars Reviewed June 18, 2016 via mobile

On the whole our stay was ok. It is a budget hotel so don't expect to much. We had a couple of minor issues like coffee machine & tv broke but were dealt with straight away. Breakfast is basic but free. So can't complain. Consists of waffles, eggs, sausage patties muffins, yoghurt, cereals. Good location to parks. Nice friendly staff.

Helpful?
Thank mrsb2005
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

The hotel is quite run down, but if you're looking for somewhere to put your head for the night after a long day in Disney or universal it does the job! The room was comfortable, nice big bed, really comfy! The bathroom was clean, needed some re modernising though. The breakfast wasn't too bad, not much on offer but the... More 

Helpful?
1 Thank Amy S
Dartmouth, Canada
2 reviews
1 of 5 stars Reviewed June 1, 2016

While booking a room online, screen reset, and default dates were selected(todays date), not the ones that I entered, and didn't realize until booked. I immediately phoned customer service, and was told too bad, but the cancellation period has already expired. Tried to call/email management, and you are left on hold forever, nobody ever picks up, and nobody at grdesk@choicehotels.com... More 

Helpful?
Thank bj_from_hp
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 

Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Location: United States > Florida > Central Florida > Orlando
Price Range: $64 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando
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