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I held off reviewing this hotel, pending an answer from management on our stay. We checked in here last Thursday, after our conference at the Swan. I was expecting a comparable hotel, since they are sister properties. Unfortunately, I was wrong. The lobby was spectacular,...More
First off, amazing improvement in house keeping. We were in room 2020 at the Dolphin and our lady was AWESOME!! I was SPG Platinum this year. Our room, did have a balcony but was on the 2nd floor. We didn't use it much but we're...More
This was my first stay at the Dolphin and it was very nice. The pool is nice and huge. The waterfall and slide are lots of fun for everyone. We had some issues, the main one being a very loud noise that seemed to be...More
Been here before, was so so, but this time, it was simply awful...
1- sent clothes for laundry 7am on saturday, and guess what, it disappeared!
Am checking out 48 hours later, and they lost my clothes!!
2- if that wasnt enough, they only cleaned...More
3 Thank charles19622016
Response from WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin ResortResponded 2 days ago
We appreciate you taking the time to write a review about your recent stay with us. What you have described is certainly not the experience we want for our guests and we would like the opportunity to take proper corrective action. Please contact...More
This is a beautiful resort with tons of things to do, in the best location right near Epcot. There are a few restaurants and bars in the resort. In the center of the lobby there is a large bar with seating all around and beautiful...More
Just use Uber. Much less expensive and they can get you right from the airport at the end of baggage claim. There is an area right at the curb where you wait. Also, they can bring you back to the airport also right from the... More
Just use Uber. Much less expensive and they can get you right from the airport at the end of baggage claim. There is an area right at the curb where you wait. Also, they can bring you back to the airport also right from the front of the hotel.