1500 Epcot Resort Boulevard Lake Buena Vista, Orlando, FL 32830-8428
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Room & Suite (249)
About
#257 of 381 hotels in Orlando
Location
4.6
Cleanliness
4.0
Service
3.8
Value
3.4
GreenLeaders GreenPartner
Rest easy at Walt Disney World Dolphin. Our hotel in Lake Buena Vista, Florida is located near Epcot®, Disney's Boardwalk, and Disney's Hollywood Studios™. After a busy day, unwind at Mandara Spa or make a splash in our grotto-style pool, or enjoy on-site dining at our Kimonos, Il Mulino New York Trattoria, and nightly Disney character dining at Garden Grove.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Waterslide
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Free wifi in the business center
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Poolside bar
Kids club
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Manicure
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Lagoon View
Lake View
Languages Spoken
English, Spanish
Location
72Somewhat walkable
Grade: 72 out of 100
70Restaurantswithin 0.75 miles
34Attractionswithin 0.75 miles
Contact
1500 Epcot Resort Boulevard Lake Buena Vista, Orlando, FL 32830-8428
Getting there
Rental CarsSee rental cars from $10/day
1762Reviews312Q+A100Room tips
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If you’re looking to maximize your use of hotel proximity to the park but also balance cost I would say this hotel is for you! Service - excellent! Maybe it is the Disney magic or maybe they just understand service! It’s impossible to say things always go as planned and “right” but when they didn’t, this hotel absolutely went above and beyond to solve. Based on that alone we would stay again! Shout out to Lori (hope spelled correctly) and Anjulie!!! Both rockstar problem solvers. Service in hotel was excellent. When our flight was delayed the bell hop in charge signed and accepted our Amazon fresh order and held it until we arrived! They then immediately jumped to help while checking us in and getting everything loaded so we could get right to the pool! Cleanliness - this resort really did not disappoint! I was hesitant to book because I definitely understand family hotels can get a bit grungy but that was definitely not the case here! Walking in everything looked and smelled 5 star! ( that is the best). My peeve is dirty looking carpets and the dolphin also passed the carpet test! Food - I won’t lie, our goal for this trip was the parks so we really didn’t get to utilize the restaurants at hotel. However we did order food late night one night to the room and it was excellent and packaged properly for delivery which always makes me happy! Amenities - this resort had very nice family and kid pools! Very nice looking outdoor pool scene - gave both family but up scale vibes. They have all the transportation needed to all the Disney parks - best one was the 6 minute boat ride right from the hotel to Hollywood studios!! So convenient. They are also a Disney resort so you are granted early bird access to all the parks (half hour) Overall this hotel was not a miss. I imagine I only tipped the iceberg with my review and experience. We absolutely will stay again!!…
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Date of stay: February 2023Trip type: Traveled with family
Room Tip: Try and get a balcony room if your kids sleep early so you can still enjoy the night. Also if you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Biggest vacation mistake I’ve ever made. This is just a Marriott hotel, and not a nice one. The staff is not helpful or courteous. The beds are absolutely tiny, not made for a couple. The lobby is fine, but the rooms a run down. After staying in a resort run by Disney, this place is a huge disappointment, especially for what they charge. One of the worst hotel experiences in my life.
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Date of stay: March 2023
Location
Service
Sleep Quality
Room Tip: Choose a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Executive Office, Guest Services / Front Office at Walt Disney World Dolphin
Responded 1 week ago
Dear 373guitarg, Thank you for taking the time to review your recent stay with us. We are very sorry you did not enjoy your stay with us. We appreciate your feedback, which has been shared with our leadership teams in order to prevent this occurring in the future. We hope you consider visiting us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Beautiful hotel and a lovely stay. Great location. You can easily walk the boardwalk. We stayed here for a work conference and it was clean and welcoming. Bars, restaurants, and walking path on site. Gym and pools were nice. I would stay here again.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Beautiful hotel 🏨, with a fantastic staff and location. We have been enjoying the Dolphin 🐬 for years and have never been disappointed. The rooms are comfortable and clean, many with terrific views. Pool is large, with a slide and jacuzzis in a tropical setting. The boardwalk connects to other resorts, restaurants and even walks you to Epcot or Disney studios. A boat launch is relaxing and is another of the various options that make this a very special property. However, like the heart of any business, it’s the people, your staff that are the heartbeat 💓! Led by Margot, an asset to the operation. Professional, prompt, sincere, personable and knowledgeable. Bradford was a bright light when we checked in and treated us warmly , kindly and professionally. Ashley S at front desk, as well as Rebecca are absolute gems and always willing to assist with a smile and advice. Walter at valet parking was terrific, prompt and supported a great beginning to your car travel experience. Two of our favorites upon waking up early were Dani and Moisin at breakfast. Friendly, warm, engaging and professional with terrific smiles. Great way to start your day! We look at to returning and recommend highly. Thank you. …
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Date of stay: February 2023
Value
Location
Service
Room Tip: Hotel can be too crowded during conventions. If not up before 7 and you want coffee ☕️ try...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Just left after a four night stay. I am a Marriott Gold Level member. I did not receive housekeeping on two of the three days despite putting in my check in info that I did want housekeeping. Part of the joy of staying in a hotel is to come back to a room with the bed made and the towels hung up. Called on my last night to get housekeeping as the garbage can was full. I really expect better but obviously this hotel isn’t adequately staffed or just doesn’t care.
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Date of stay: February 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Executive Office, Guest Services / Front Office at Walt Disney World Dolphin
Responded 4 weeks ago
Dear Sheila F, Thank you for your review. We apologize for your disappointing experience. Please be assured, your comments have been forwarded to our leadership team. We thank you for being our guest and hope you will reconsider visiting with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
They are doing construction. No warning beforehand. They should not book up these rooms. They cant switch me to another room. Its right out my window drilling. They are doing nothing for me. They said they are doing it for customer safety well how about you dont book the room during construction for customer safety. And once again i wasnt warned of this in advance. And they tell me absolutely nothing they can do
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Avoid the dolphin
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Executive Office, Guest Services / Front Office at Walt Disney World Dolphin
Responded 4 weeks ago
Dear rmweiss8, It is regrettable that your stay was met with so many disappointments. This is certainly not the type of experience we want for our guests and we appreciate you taking the time to share your experience so that enhancements can be made. We hope you will reconsider visiting our resort again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Would not recommend - fine for first two nights but then they played loud music all night. 6yr old Kids couldn’t sleep - not exactly children friendly and the staff couldn’t care less. When i questioned playing loud music in a family resort hotel they said they weren’t part of Disney so not their issue
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Executive Office, Guest Services / Front Office at Walt Disney World Dolphin
Responded Feb 15, 2023
Dear grahamp04698BH, We are very sorry you did not enjoy your stay with us. We appreciate your feedback in regards to the volume of the music played, which has been shared with our leadership teams. We appreciate your feedback and hope you consider visiting us on a future visit to the Lake Buena Vista Area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would advise against staying at the Dolphin. In the past this was my favorite place to stay but they have disappointed me with my last visit. I am Bonvoy Titanium and booked a king room. Upon checkin I was asked to confirm I still wanted a king room. This should have been the red flag. I was provided a handicap room close to the elevator with more noise than any other hotel I have ever experienced. The room had no storage, terribly outdated shower and only a single chair in the room. While the lobby is beautiful, the rooms are seriously outdated. For the amount paid including resort fees, I would suggest staying next door at the Swan.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Executive Office, Guest Services / Front Office at Walt Disney World Dolphin
Responded Feb 14, 2023
Dear v7285ATdebbiet, Thank you for your review. We apologize for your disappointing experience. Please be assured, your comments have been forwarded to our leadership team. We thank you for being our guest and hope you will reconsider visiting with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved staying here! Our room was clean and quiet and the staff was very nice. We got breakfast everyday at Fuel and even though the lines are long, they move quickly. The buses and water taxis to the parks were great and very convenient. The daily water bottles in the room are nice. I really don’t understand the negative reviews for this hotel. I am a Marriott gold member and I used the concierge line for check-in and was served almost immediately and our room was upgraded without us even asking. The hotel itself is beautiful and the rooms are nicely put together. I do wish they would stop charging for parking since the other Disney resorts have gone back to free parking. The resort fees are a little high but if they included parking, that would be fine. Still, we will definitely stay here again in the future!…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Stay somewhere else. Room wasn’t ready on time. Front desk told me to go to concierge when I got a text my room was ready. I did and concierge completely ignored me while I was waiting. Bathroom had seas flies stuck to the ceiling. It’s not even a high ceiling so it shouldn’t be overlooked. Hook from back of bathroom door falling off. We had a balcony but never went outside because it smelled like a food stand underneath. I went back down to concierge and AGAIN I was ignored. It’s like they speak to one guest then they walk away. Also got charged extra parking on my invoice. I paid as a non guest because I had no key to get into self park. $38 for self park a day ( all of actual Disney resorts dropped their parking fee but since dolphins isn’t technically Disney they are STILL charging ) I paid when I drove out but they STILL charged me. I had to wait and speak to valet for it. Scam. No one was really helpful Except the women in housekeeping when I walked past them. But that’s it. Stay somewhere else. This place is a theee star AT BEST…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Executive Office, Guest Services / Front Office at Walt Disney World Dolphin
Responded Feb 7, 2023
Dear Ashleysummer26, Thank you for taking the time to review your stay in detail. It has been shared with our senior leadership team to make sure the proper corrective actions are taken. We hope to welcome you back on a future visit. Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$271 - $437 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
walt disney world swan and dolphin hotel orlando, walt disney orlando, walt disney hotel orlando, swan resort disney, disney world swan resort, walt disney world swan resort
FORMERLY KNOWN AS
Walt Disney World Dolphin Hotel
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
1514
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Claim Your ListingWALT DISNEY WORLD DOLPHIN - Updated 2023 Prices & Resort Reviews (Orlando, FL)
Frequently Asked Questions about Walt Disney World Dolphin
Which popular attractions are close to Walt Disney World Dolphin?
Nearby attractions include Fantasmic! (0.5 miles), Soarin' (0.7 miles), and Rock 'n' Roller Coaster Starring Aerosmith (0.6 miles).
What are some of the property amenities at Walt Disney World Dolphin?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Walt Disney World Dolphin?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Walt Disney World Dolphin?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Walt Disney World Dolphin?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Walt Disney World Dolphin?
Conveniently located restaurants include Shula's Steak House, Les Halles Boulangerie-Patisserie, and Kimonos.
Are there opportunities to exercise at Walt Disney World Dolphin?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Walt Disney World Dolphin?
Yes, dry cleaning and laundry service are offered to guests.
Does Walt Disney World Dolphin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Walt Disney World Dolphin?
The staff speaks multiple languages, including English and Spanish.
Does Walt Disney World Dolphin have any great views?
Yes, guests often enjoy the park view available here.