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Las Palmeras by Hilton Grand Vacations

Traveler (124)
Room & Suite (135)
Videos (1)
Certificate of Excellence

About

#121 of 355 hotels in Orlando
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Las Palmeras by Hilton Grand Vacations has a prime location amid Orlando activity. We’re steps from the convention center, 1 mile from Pointe Orlando and a quick drive to shops, dining and entertainment on International Drive. Our stylish studio rooms offer a balcony, mini-fridge and 55-inch TV. Choose a one-bedroom suite for a separate living area and kitchenette. Families have plenty of space to relax in a two-bedroom suite with balcony and all the conveniences of home, some with full kitchen, and two 50-inch TVs. We have a wealth of resort comforts for your stay including a splash-pad, water slide, activity center with fun for all ages and more. Spend a sunny afternoon at the heated outdoor pool, and order a refreshing drink from Acqua Pool Bar. Get a full-body workout at the fitness center with LifeFitness™ equipment and free weights. A golf course and driving range are just 0.5 mile away.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Free Internet
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
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1,022Reviews
67Q+A
66Room tips
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Popular mentions
Great location close to SeaWorld and Disney. Amenities including a pool, hot tub, slides, pool table and ping pong table. Bars outside and inside as well as a restaurant with a private garage. One bedroom suit included an HDTV, mini fridge, microwave and coffee pot with basic plates and utensils meeting all needs for two people. Great stay!
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Review collected in partnership with Hilton Grand Vacations
Hotel's Favorite
Everything about the customer service here is amazing. Every step of the way we were accommodated beyond expectation. Valet parking is $6 a day. That’s insanely affordable. All communication for anything you need from room service to transportation to having your car waiting for you at the valet happens via text and it’s not an automated text messaging system. A real Human answers you right away. Katherine, Josue, Mayra, and Kelly were attentive and answered any question we had no matter the hour of inquiry. The pool and splash pad and water slide and activity center were great for our 3 and 5 year old. They also hooked up our son with a pirate eye patch and plastic sword and our daughter with a princess crown upon check in. The pull out bed for the kids was super cozy. The bar by the pool served up great drinks so we could enjoy some adulting while simultaneously parenting. The food was outstanding and not dramatically priced for a hotel. The rooms were clean and spacious and had everything one could hope for ... even beyond your typical air bnb or vacation rental. We absolutely loved this place. Stay here.
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Response from HiltonGrandVacations, Senior Director Area Operations at Las Palmeras by Hilton Grand Vacations
Responded May 3, 2019
Thank you ever so much for your gracious comments, as well as your positive endorsement. We are delighted to know you enjoyed your recent stay with us. We will be sure to share your kind words about Katherine, Josue, Mayra and Kelly with our entire operations team, which is always fun to do during our daily stand ups around the property. Thank you again for allowing us to be of service to you and your family. We look forward to seeing you back onsite soon. Peter M. Merrill Senior Director Area Operations
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We just had a weekend getaway with my husband and we loved the property and the rooms. We stayed at a studio. It had a king size bed which was very comfortable. The location is fantastic. Close to the parks. It’s not a big property but it’s quality. You can never go wrong with Hilton.
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Pictures looked better than actual rooms. Smelled like fried chicken. Toilet was clogged when we first walked in. Everything was taken care when brought to hotel staff. Staff didn’t seem too friendly.
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Review collected in partnership with Hilton Grand Vacations
Response from HiltonGrandVacations, Senior Director Area Operations at Las Palmeras by Hilton Grand Vacations
Responded 1 week ago
Thank you for your comments. We sincerely apologize for disappointing you, which is the last thing we would ever want to do. With this in mind, while also being sensitive to the fact no two situations are exactly the same, we would welcome the opportunity to communicate with you directly. Please reach out to Michael Magnelli, our General Manager, at michael.magnelli@hgv.com or on his direct line at 407.233.2970, he will be more than happy to speak with you. Again, we apologize for letting you down. We look forward to hearing back from you. Kind regards, Peter M. Merrill Senior Director Area Operations
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Spent a week here. Staff were friendly and polite. Located very close to Sea world, Universal studios and the Disney Parks. The Pool was great fun for everyone. Has a parking garage, but the Valet was my preference. Restaurant was very good. We had a great week.
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Review collected in partnership with Hilton Grand Vacations
Previous
PRICE RANGE
$145 - $486 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin imagine orlando hotel orlandoorlando westinwestin orlando
FORMERLY KNOWN AS
Westin Imagine Orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
290
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