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Coco Key Hotel and Water Park Resort

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Coco Key Hotel and Water Park Resort
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2,320 Reviews from our TripAdvisor Community

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There are newer reviews for Coco Key Hotel and Water Park Resort
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Showing 2,160: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2015 via mobile

Booked this hotel as a gift for my 8 year old son and celebrating the end of uni. Must say was a bit sceptical at first due to the mixed reviews but had a great time and will defiantly be back. Staff very friendly and always willing to help especially Yash, Kori and Andy. Didn't have any problems with theft... More 

Helpful?
1 Thank Londonmom15
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Thank you for your feedback! We are so pleased that Andy, Yash, and Cori were able to help make your stay at CoCo Key a memorable experience! We look forward to having your family back for another great stay during your next trip to Orlando! More 

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 22, 2015

I stayed at this property in June with my family for summer vacation for five days. On my second day I had two items stolen from my locked room. Upon my arrival back to the room I found no signs of forced entry however my beds had been made. I contacted the police who responded and took my report however... More 

Helpful?
16 Thank Andre M
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Andre M, Thank you for writing your review. Our goal is to always provide you with a clean, safe, and fun environment to enjoy all that Orlando has to offer. I can assure you that we have a zero tolerance for lack of integrity from anyone on our Team. I can provide you the assurance that our Risk Management... More 

Hudson, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

Older hotel but they have done a great job of remodeling it and make it seem like a newer resort. Rooms were very clean and spacious. The kids hung out in the water park until dark. Best thing is there are 3 pools to the park. 1 is indoor, 1 is covered, and the big slides are outdoor, so you... More 

Helpful?
1 Thank Justin F
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Thank you for your feedback! We are so happy you had a great stay with us! We are also very happy that our staff was very helpful and accommodating. We look forward to having you stay with us again soon! More 

Wellington, Florida
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed June 21, 2015

I took my girl scout troop here for a fun day at a water park on day one of their hard earned 3 day trip! I booked a room for 5 and fully expected to have sleeping accommodations for 5. Imagine my surprise when I was told that all rooms only sleep 4 and that they (management) expect that 3... More 

Helpful?
4 Thank Keysfly
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Keysfly, Thank you for taking the time to provide us with your review. I would like to offer my sincere apology if any expectations were not set properly. Looking into your reservation I confirmed you booked a room with two beds, either two double or two queen (requests accommodated based on availability). While our rooms can accommodate up to... More 

Somerset, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 86 helpful votes
2 of 5 stars Reviewed June 21, 2015

I have just returned from a two week stay at Coco Keys hotel. We booked with thompsons. As we got to the Motel the reception area was clean, smelt nice and looked like it was going to be a nice place to stay. We were staying in the tower block and when we got out of the lift the smell... More 

Helpful?
1 Thank Emmic8788
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Emmic8788, Thank you for taking the time to write us your review. I am happy to read that you found the staff to be nice and the lobby welcoming. As you experienced we have many onsite activities and entertainment available for all of guests to enjoy. We do offer complimentary shuttle service to our partner parks as a benefit... More 

Goose Creek, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2015

Phenomenal!!!!! Hotel, rooms, staff and water parks were phenomenal. The restaurants within the hotel were great. We enjoyed sitting at the bar by the pool enjoying a few drinks while the older children enjoyed the water parks.

Helpful?
1 Thank Dee L
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Thank you for your feedback! We are so happy to read that you had a "phenomenal" vacation with us! We take pride in providing the best experience possible for all of our guests, and we are so happy we were able to do that for you and your family. We look forward to having you visit with us again soon! More 

Seminole, Florida
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 20, 2015

Clean and spacious rooms. The water park was so much fun for my 12 year old boy he played non-stop for 6 hours. They had 4 large water slides and there were quite a few people there but the lines move very fast two or three minutes to get on the slide less on the tall one. They serve food... More 

Helpful?
1 Thank jeffrey c
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Thank you for your feedback! We are so pleased that you and your family had such a great visit with us! We look forward to having you stay with us again during your next trip to Orlando! More 

Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

we had so much fun, it was a truly awesome stay. We thoroughly enjoyed the water park, the staff were great. Room was clean and comfortable. parking was adequate for such a large resort, we always seemed to find a space near our room.

Helpful?
1 Thank Amy D
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Thank you for your feedback! We are so pleased that you and your family had a great stay with us! We are also very happy to read that you found the hotel rooms to be clean, comfortable, and our staff to be great! We look forward to having you stay with us again at CoCo Key! More 

Portsmouth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 19, 2015 via mobile

Terrible customer service, dirty pool (people have written their names in the grime on the pool tiles), terrible leaking roof, top floor building 6, noisy housekeeping that continue to clean until 11pm at night, hidden charges on resort tax (despite not wanting to use the resort facilities (waterpark) charges are almost as much as the nights stay), bedbugs in beds... More 

Helpful?
3 Thank Vicky C
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Vicky C, Thank you for taking the time to provide us with your review. We appreciate all guest feedback to help us continually improve our daily operation. The experience you are describing does not sound anything like the service and property we operate. We are very proud to offer a clean, safe, and fun environment for all families to... More 

1 review
5 of 5 stars Reviewed June 19, 2015

Over all great service, will come again, next I will bring more family members and friends, family was very happy and they all want to come again, hope to see you all soon, my over all review was more than excellent

Review collected in partnership with this hotel

Helpful?
Thank Joey T
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Joey T, Thank you for taking the time to provide us with your review. I am very excited that you had a great stay and are planning to return. We encourage you to invite as many friends and family as possible. Our goal is to always exceed your expectations. We look forward to welcome you and your family back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Location: United States > Florida > Central Florida > Orlando
Price Range: $81 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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