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Coco Key Hotel and Water Park Resort

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Coco Key Hotel and Water Park Resort
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2,375 Reviews from our TripAdvisor Community

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Showing 2,207: English reviews
Prestwick, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Having checked out this morning having stayed for 3 weeks . It's safe to say it wouldn't be my first choice for next time . The rooms are tired and due a makeover . Staff helpful and pleasant . Fri/sat/sun nights were great at the pool watching movies on a big projector screen . Lots to do for the kids... More 

Helpful?
Thank trikecraig01
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello trikecraig01, Thank you for taking the time to provide us with a review. I am disappointed at the impression you left with. As we enter the slower season we have started our annual deep clean process where our Housekeeping and Engineering Teams spend time in each room on property. I would like to discuss this in more detail so... More 

Staten Island, New York
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

I read reviews on this place before booking and it looked pretty good and come to find out it wasn't what we had read. We got locked out of our room twice; once late at night and the other during a bad storm. We had to go get brand new cards and even then it wasn't working. Our first morning... More 

Helpful?
Thank nicole_mar98
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello nicole_mar98, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology that we did not provide you the service or experience that you expected during your stay with us. I would like to discuss this in more detail so we can take immediate action to correct the areas you... More 

Eastbourne, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here at the end of August with our 3 children and had a good time. Generally happy with our stay, but this would be very dependent on the amount paid. We booked quite early so received a good rate. As a family of 5 we booked 2 deluxe double bedrooms, I don’t know what made them ‘deluxe’ and... More 

Helpful?
1 Thank Paul B
Bishop Auckland, England, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel is in a good central location rooms are basic but clean maids call everyday clean towels everyday the hotel has its own water park we didn't use it and it seemed quiet the main pool at the back is really busy but they close it at 10 pm so hotel can sleep easy all in all a cheerful hotel... More 

Helpful?
1 Thank curlykaz43
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello curlykaz43, Thank you for taking the time to write us a review. I hope that you and your family were able to enjoy all that CoCo Key and Orlando has to offer. We truly value your feedback and will use it to improve so that we can exceed your expecatations on your next visit. Next time you are in... More 

Level Contributor
2 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

This was the worse place I have ever stayed at, pools allways closing ,bar up at the front pool was never open except friday night and that was for a hour ,they ran us out of the pool at 10 ,pop machines never worked ,our fist room the toilet was like a rocking chair and water ran all night, the... More 

Helpful?
Thank janetoliver1
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello janetoliver1, Thank you for taking the time to write us a review. I am disappointed at the overall impression you left with. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I am currently communicating with you over email and look forward to... More 

Crawley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

cleanliness ok, position on I drive great , water park great (plenty of life gurds)when open subject to the weather breakfast limited but ok ,token entertainment for very young kids none at all for adults bar closes at tenish and that's it ,good base for going out , cheap for a budget holiday , would spend more on hotel when... More 

Helpful?
1 Thank hartleythedog123
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello hartleythedog123, Thank you for taking the time to leave us a review. I am very excited to hear your family had a great time. I have passed on your comments to our Operations Manager regarding the hours and breakfast items. We look forward to welcoming you back soon! If I can be any assistance please do not hesitate to... More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The kids had a blast. The room needs updating, but we barely stayed inside. It was a little crowded, not a place you want to go if you are wanting to relax, but it was a great choice for our kids who played non stop.

Helpful?
1 Thank Yanielith W
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Yanielith W, Thank you for taking the time to leave us a review. I am thrilled that you and your family had such a wonderful time. I have passed on your comments about the occupancy to our Water Park Director to review. We appreciate your continued business and if I can be of any assistance on your next reservations... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Massive room with 2 huge beds but small bathroom. Didn't use Waterpark as for children. Hotel located near many restaurants on international drive and large car park. Only drawback was resort charge than was never mentioned prior to booking. Many hotels now charge this $10 per night I think it was.

Helpful?
2 Thank Clyde D
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had an amazing time. There's so much to do as a family. My daughter loved the pools, water slides, arcade, and the family movie by the pool. We will definitely go back and stay again. The restaurant served good food too.

Helpful?
2 Thank tabel101
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Reception staff apart from one or two need some extra training, struggled to the room on arrival with two kids asleep and four cases and was told just use a trolley!. Bag search at water park a joke as familys were clearly eating Mcdonalds take out and we were questioned about half a tub of pringles!. Pool areas clean, rooms... More 

Helpful?
1 Thank Simon J
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Simon J, Thank you for taking the time to write us a review. We truly value your detailed feedback and suggestions. I have filled out a comment form with a company of your review to each of the departments you mentioned so that we can use it to improve the service we provide. I truly hope you and your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Location: United States > Florida > Central Florida > Orlando
Price Range: $80 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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