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Coco Key Hotel and Water Park Resort

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Coco Key Hotel and Water Park Resort
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2,462 Reviews from our TripAdvisor Community

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Showing 2,282: English reviews
Reviewed yesterday NEWvia mobile

Our room was small but clean. The staff was very friendly. The life guards were excellent. Constantly checking their areas. The value for what we paid was good. If you are looking for plush and fancy, this is not it. If your looking for a fun little family trip that won't break the bank Coco Key is the place.

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Helpful?
1Thank Elizabeth W
Reviewed 5 days ago NEWvia mobile

There was FUN for the whole family here. From our 4 kids age 3-9 there were water slides for all (including us parents😁). The Manager, Andrew, was outstanding. Thank you for the special accommodations. He made us feel like VIP's. In fact we extended our stay because we all felt so comfortable. For a large family - I recommend staying...

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1Thank Jennifer S
hartlepool
Reviewed 6 days ago NEWvia mobile

We have just arrived at the hotel last night after a long flight and a delayed transfer ( we were waiting at the wrong collection point) to be greeted at the front desk by a friendly smile and a quick and easy check in. We were allocated block 6 as requested before we travelled after emailing Andy ( who was...

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1Thank samHartlepool
Reviewed 1 week ago via mobile

To begin I wasnt going to leave a review until I got home but got a card to ask how we felt they were doing We arrived around 8pm on saturday evening and had to wait about 10minutes to check in as a family that was being shown around hotel was checking in The guy who was checking us in...

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1Thank boondogz
Reviewed 1 week ago via mobile

We arrived on the 8th Nov from UK we had credit cards one with my name we used and the other in wife's name we did not use and put right in safe at coco keys. After a full day at harry potter the next day I check app of cards there was 800 dollers off my wifes card went...

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1Thank Derek John O
Reviewed 1 week ago via mobile

Just spent a week at coco key with my best friend and really enjoyed staying here. For the price it is a perfect three star. The rooms are really spacious, ours was a twin bedded room and came with two full sized doubles which were amazingly comfortable to sleep on. It was very clean, with a mini fridge which we...

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1Thank Hannah S
York, United Kingdom
Reviewed 2 weeks ago

I booked this hotel for a family vacation to Universal Studios. When we arrived and waited to check in an irate woman came to the front of the line complaining in a British accent that there were multiple problems with her room one of which was roaches. I started freaking out wondering if i made the wrong choice. Our room...

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Helpful?
Thank Jo G
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Jo G, Thank you for taking the time to leave us a review. We truly appreciate your business and value your feedback. While it appears you had a decent time I know we can provide so much more. I would like to speak to you to discuss your stay with us further so we can improve for your next...

Crawley, United Kingdom
Reviewed 2 weeks ago via mobile

Customer service is first rate and Andrew Holt has been great assisting me and my family and putting my mind at rest with quick response to all my questions. Excellent customer service is hard to find but not here.

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Helpful?
Thank Adele W
St. Helier, United Kingdom
Reviewed 2 weeks ago via mobile

We booked our holiday at the beginning of 2016 when the reviews were good, after reading the recent reviews panic kicked in ... I've contacted the hotel privately to discuss some of the findings on here and Andy has assured me these are a small amount of reviews the hotel receives and I'm not to worry .. as many people...

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Thank kerrybourgoise
Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

Have to say rooms are very large and have all you need! No kettle though. Staff could not be more friendlier! Well some The manager is a kid and walks round with a huge hole in his shirt! Warning!!!! Do not eat breakfast in the restaurant! $9.95 & it's worse than rubbish! Don't come in the winter! As bar is...

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Helpful?
Thank 1ctwinky
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello 1ctwinky, Thank you for taking the time to provide us with a review. I apologize the food outlets did not meet your expectations and I have shared this with the Operations Manager to review. I have also passed on your comments about our towels to see what changes can be made with our vendor. I would like to discuss...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Location: United States > Florida > Central Florida > Orlando
Price Range: $85 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Coco Key Hotel and Water Park Resort staff and other travelers.
159 questions
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Questions? Get answers from Coco Key Hotel and Water Park Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms are not acceccisble through the lobby, they are all outside room doors.”
 of 5 bubbles jog367, 2 weeks ago | Read review
“Studio rooms are larger and cleaner”
 of 5 bubbles JennyMacMac, 3 weeks ago | Read review
“we stayed in building 6, close to pools, but not so close that there is too much noise”
 of 5 bubbles cmac71, 3 weeks ago | Read review
“For quiet rooms, ask for a room in the Tower, block 6.”
 of 5 bubbles Orangetravel77, Nov 1, 2016 | Read review
“Highlight your needs to front of House Manager”
 of 5 bubbles suds7301, Oct 29, 2016 | Read review
5 of 5
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