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Coco Key Hotel and Water Park Resort

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Coco Key Hotel and Water Park Resort
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2,381 Reviews from our TripAdvisor Community

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Showing 2,213: English reviews
Kingston-upon-Hull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After reading a few reviews i was a bit worried what to expect but was pleasantly surprised, the check in process was fast and easy, you have to pay a surcharge for use of facilities such as the water park and a room deposit which was a bit disappointing as we didn't intend to use such facilities as we were... More 

Helpful?
4 Thank brittany t
Atlanta, Georgia
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW

I usually never review places but thought I would after reading several reviews before actually going myself. We visited Coco Key this month. First of all when we got there the front desk clerk never greeted us and had a look on his face like hurry up. The staff cut us off when walking and was really rude and appeared... More 

Helpful?
Thank Illusion3D
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Illusion3D, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like... More 

Chelmsford, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Room was great - two double beds and plenty of storage. There was a nice mirror area to get ready in. The hotel pool was lovely, always able to get a bed or chair. Hotel staff were always helpful. We tried to get drinks at the bar but it wasn't open but gave us vouchers to get a drink from... More 

Helpful?
3 Thank Kayleigh P
Shropshire
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Have stayed here twice before and the hotel is still the same regarding cleanliness (very good) and the friendliness of staff (in particular Martin the Pool Guy). One big disappointment, however, was that the hot tub in the main pool area was not working. We were told that it would be fixed, but it did not happen during our stay.... More 

Helpful?
1 Thank raytil
Southampton, United Kingdom
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at Coco Key Hotel and Waterpark for the second time in August. We love this hotel, the Waterpark is brilliant and the rooms are large and comfortable. Check in was easy, as was check out. Coco Key is on International Drive, close to Universal and about 20 minutes from Disney by car. There are lots of places to... More 

Helpful?
3 Thank kelly e
Ocala, Florida
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Wanted to take the kids on a quick getaway for the weekend and this was a cheaper alternative to the usual Nickelodeon. It was decently priced and the kids loved the water park/pools. Check in was very long and rooms were average. Breakfast buffet had variety but was average as well. This is a great resort for the children however,... More 

Helpful?
1 Thank Jasmine018
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Jasmine018, Thank you for taking the time to leave us a review. I am thrilled that your children loved the Water Park. I apologize for any delays at check in and we will work to improve this in the future. If I can be of any assistance in the future pleas email me directly. I We look forward to... More 

Prestwick, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Having checked out this morning having stayed for 3 weeks . It's safe to say it wouldn't be my first choice for next time . The rooms are tired and due a makeover . Staff helpful and pleasant . Fri/sat/sun nights were great at the pool watching movies on a big projector screen . Lots to do for the kids... More 

Helpful?
1 Thank trikecraig01
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello trikecraig01, Thank you for taking the time to provide us with a review. I am disappointed at the impression you left with. As we enter the slower season we have started our annual deep clean process where our Housekeeping and Engineering Teams spend time in each room on property. I would like to discuss this in more detail so... More 

Staten Island, New York
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

I read reviews on this place before booking and it looked pretty good and come to find out it wasn't what we had read. We got locked out of our room twice; once late at night and the other during a bad storm. We had to go get brand new cards and even then it wasn't working. Our first morning... More 

Helpful?
Thank nicole_mar98
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello nicole_mar98, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology that we did not provide you the service or experience that you expected during your stay with us. I would like to discuss this in more detail so we can take immediate action to correct the areas you... More 

Eastbourne, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here at the end of August with our 3 children and had a good time. Generally happy with our stay, but this would be very dependent on the amount paid. We booked quite early so received a good rate. As a family of 5 we booked 2 deluxe double bedrooms, I don’t know what made them ‘deluxe’ and... More 

Helpful?
1 Thank Paul B
Bishop Auckland, England, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel is in a good central location rooms are basic but clean maids call everyday clean towels everyday the hotel has its own water park we didn't use it and it seemed quiet the main pool at the back is really busy but they close it at 10 pm so hotel can sleep easy all in all a cheerful hotel... More 

Helpful?
1 Thank curlykaz43
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello curlykaz43, Thank you for taking the time to write us a review. I hope that you and your family were able to enjoy all that CoCo Key and Orlando has to offer. We truly value your feedback and will use it to improve so that we can exceed your expecatations on your next visit. Next time you are in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Location: United States > Florida > Central Florida > Orlando
Price Range: $75 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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