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At first we had a bad experience, because of an unprofessional desk clerk at the check-in. But Carolina from the front desk took over and made everything, to make our stay a great experience. She went out of her way to please us and make...More
We (myself, husband and two daughters) checked in late one day last week (around 10:30 p.m.) and did not have a good check-in experience. But I was willing to let that go if the room and service were great. But alas this was not the...More
We had a wonderful time at the B Resort this past weekend ! I was there as a coach with my volleyball team, and it was a fantastic place to stay. There was a restaurant that had one of the best southwest salads I have...More
I will say check in was easy but very informal. My husband and I were there for our 25th Anniversary so I wanted a nice hotel and thought this was it. I was mistaken. The beds are like sleeping on a rock or maybe a...More
My husband and I stayed at the B resort from March 6 - March 15 in a junior suite. We had a very enjoyable stay. The Junior suite provides ample space to relax after a day in the parks. The living area is about 12x15...More
Response from CruisinInTheSun_11 | Reviewed this property |
If you booked with the hotel directly you have a better chance of getting the reservation cancelled without being charged than you do if you went thru a travel site. Either way, you will probably have to talk to upper... More
If you booked with the hotel directly you have a better chance of getting the reservation cancelled without being charged than you do if you went thru a travel site. Either way, you will probably have to talk to upper management to try and get it reversed. Good luck!