Rosen Shingle Creek
5,015 reviews
#86 of 389 Hotels in Orlando
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9939 Universal Blvd., Orlando, FL 32819-8701
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Full view
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Room & Suite (517)
Pool & Beach (170)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#86 of 389 hotels in Orlando
Location
Cleanliness
Service
Value
Travelers' Choice
An unspoiled natural setting. A hotel that surprises and delights. Designed to please in every way, Rosen Shingle Creek delivers exceptional luxury. From 1,501 elegant guestrooms and suites, to 15 tantalizing restaurants and lounges, to our 18-hole par 72 championship course, Rosen Shingle Creek is, in countless ways, Orlando's most inspiring AAA Four Diamond hotel. Add in RFID locks, no resort fee, free Wi-Fi, close proximity to International Drive and world-famous attractions for an unmatched Orlando experience.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Golf course
Highchairs available
Paid private parking on-site
Wifi
Paid internet
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Vending machine
Poolside bar
Tennis court
Fishing
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, Spanish
Location
Full view
Contact
9939 Universal Blvd., Orlando, FL 32819-8701
Getting there
Rental CarsSee rental cars from $10/day
5015Reviews279Q+A100Room tips
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Popular mentions
This was the host location for a work conference I recently attended. It is much nicer than places I stay when I am paying my own way. Overall, it was a very nice stay. There were a few hiccups. The self-parking was confusing. I scanned the QR code and followed the prompts. I entered parking for 2 days. At midnight on the first night, I got a notification that my parking expired. I was afraid the car would be towed. The first thing I did the following morning was check that the car was okay and ask the staff about it. They informed me there was a glitch in the software. My co-worker, who attended the same conference, never paid for parking since the gates were open. I was charged for one day. Either I unnecessarily paid $26, or she owes you some money. First world problem, but the TV turned off automatically after 30 seconds or so. I tried numerous times, then called the front desk. They sent people up to fix it, and it was fine the rest of the night. The next morning, there was the same issue. Also, I took a shower around 6:00 am. The water was HOT. SO HOT. I had to step in and step out repeatedly. I could not get cold water. I mentioned these issues to the staff. They were pleasant and apologetic. Other than that, the room was comfortable, the conference rooms were set up well. The facility was lovely. I didn't eat at any of the restaurants or use the pool. I would welcome the opportunity to stay here again if it's on the company's dime. I wouldn't stay here as a "splurge" on my own.…
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Date of stay: September 2021Trip type: Traveled on business
Helpful
Response from Social Media Concierge, Other at Rosen Shingle Creek
Responded 1 week ago
Hello, Thank you so much for taking the time to leave us a review. We are so happy to hear that you enjoyed your stay overall. We apologize for any inconveniences you experienced during your stay, but we are glad that our associates were able to fix them. We hope to see you again soon! Kindly, Kimberly Social Media Concierge
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Stayed for three nights to attend a convention on site. The staff here can't help but put a smile on your face. It isn't until you receive truly friendly, enthusiastic service that you realize what a lot of other places are missing. It's presumably a combination of excellent training and innate character. They are a credit to not only the hotel but to themselves as individuals. Literally not one exception out of the 20+ staff I must have interacted with over the course of checking in, dining, facilitating meetings, navigating, checking out... just brilliant, every last one of them. While the hotel is clearly a bit older than many others in the area, it's by no means ramshackle. The rooms have the occasional scuff and mark but they're well-kept otherwise and housekeeping is very thorough, even in these COVID times. The AC could stand to be a bit better but if you don't require a very cold, dry room - as I do - to sleep soundly, you won't experience problems in late September. The mini-supermarket is significantly bigger and better stocked than those you'd find at a chain hotel. It is expensive though, no denying it. If you're on a budget there's a Publix nearby - convenience comes with a pretty hefty price tag. $3.25 for a fruit bar, $3.25 for a 20oz Diet Coke... these things add up. And that's equally true of the restaurants. Your average quick-service place serves similar quality for maybe half the price. Again, it's not that the food is bad, but both ingredient quality and portion size are mean for the price. (My $18 burrito had nothing to separate it from Chipotle except the chile sauce and the fact that the pinto beans were overcooked.) From what I saw from those with rental cars, the hotel doesn't mind at all if you bring your own food and drink with you - that might be the way to go for those who have the option. The public areas are beautiful. Other than the lower level convention areas there's a ton of natural light and high ceilings. The main atrium near the convention area escalators is so nice that I wonder why they don't add more seating there. It's calming just to sit on one of the couches and look up at the skylight far, far above you. On the lower levels it's all business; when the place is full to capacity I can imagine the breakout areas being tight and loud, but with 60% capacity it's extremely spacious and an area very conducive to good, close discussion. That plus the excellent convention staff make for a productive but also stress-free meeting environment. There's a magazine in the room that serves, quite frankly, as a hagiography to the founder. But reading his life story, you can't help but admire him. He came from little, achieved a lot, and gave so much back to the Central Florida community. His hotel empire is testament to his hard work, and it's clear that he's paid a lot of attention to the little details. One or two of these are slipping, it has to be said; but overall, he found the winning formula and his staff are executing it every day.…
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Date of stay: September 2021Trip type: Traveled on business
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Social Media Concierge, Other at Rosen Shingle Creek
Responded 2 weeks ago
Hello Ewan, Thank you so much for taking the time to leave us a review. We appreciate any feedback we receive, so we can work to improve the guests experience. We hope you will visit us again here at Rosen Shingle Creek. Sincerely, Kimberly Social Media Concierge
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The bad: - closed facilities and poor planning the first night arrived every dinner / restaurant facility except the Mexican place was closed down. Mexican was fine, but The place was overrun by guests , the bartender was overwhelmed , people were mad and swearing. The staff did their best , even the store manager was carrying dishes, but the management of the hotel should have planned better it was very unpleasant -room temperature The thermostat in my room tried to get to 70 degrees the entire 4 days I was there — it never did -room technology The chrome cast didn’t work (I am tech savvy it wasn’t my issue ) and the tv had an auto shut off every 30 seconds of not being used -the place is enormous Plan on 15 minutes walking from anywhere to anywhere it’s so big - the self parking is outrageously expensive , far away, and complicated - they charge $10/day to use the gym - if you’re there for a conference but are also a hotel guest you have to sign up for separate paid wifi to access the internet in the conference center - with Uber being so expensive and self park so expensive youre basically trapped there paying crazy prices for resort food as if it were a cruise ship The good: -Every staff person I saw was being worked to the bone, and despite that they were courteous and on the ball to best of their ability. They earned those tips! -The Monroe street market makes good sandwiches - the rooms were very clean and promptly Serviced/ stocked , but they weren’t anything special considering the thermostat couldn’t keep temperature and the tv shut off every 30 seconds…
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Date of stay: September 2021Trip type: Traveled on business
Room Tip: Avoid self parking
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Helpful
Response from Social Media Concierge, Other at Rosen Shingle Creek
Responded 3 weeks ago
pitterpat47, Thank you for taking the time to share your concerns. Your feedback is very important to us as we continue to improve the guest experience. I will be reaching out to you privately to obtain more information so we can discuss your experience in more detail. We are very sorry that your recent visit was not up to standards and we hope to have the opportunity to welcome you back for a more memorable experience in the future. Kindly, Stephanie Social Media Concierge
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+1
Absolutely beautiful hotel. Staff was friendly and attentive to my needs. The fridge kept making sounds but noticed it was the ice being made and just turned it off. After a few hiccups was able to order room service and the food was great and on time and good portion.
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
Response from Social Media Concierge, Other at Rosen Shingle Creek
Responded 3 weeks ago
Hello, Thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Shingle Creek hope to be your hotel of choice for all of your future Orlando visits!
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+1
Had a really good time here for a weekend getaway. All venues were open. Emailed the concierge ahead of time to get opening times. Fantastic guacamole and chips by the pool at Cat-Tails. Richie Rich, the bartender was super friendly and upbeat. Great service. Room well appointed, great view of the pools. Service is stellar here. Beautiful property. We will return.
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Date of stay: September 2021
Value
Location
Service
1 Helpful vote
Helpful
Response from Social Media Concierge, Other at Rosen Shingle Creek
Responded 3 weeks ago
Hello, We appreciate the time you spent leaving a review and are so pleased to hear that you had a great time with us. Whenever you return to Orlando, we hope you will stay at Rosen Shingle Creek again!
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PRICE RANGE
$84 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rosen shingle creek hotel orlando, rosen shingle creek orlando, shingle creek resort, rosen shingle creek resort
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
1501
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Claim Your Listing Frequently Asked Questions about Rosen Shingle Creek
What are some of the property amenities at Rosen Shingle Creek?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Rosen Shingle Creek?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rosen Shingle Creek?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Rosen Shingle Creek?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Rosen Shingle Creek?
Conveniently located restaurants include NYPD Pizza Lake Cay, A Land Remembered, and Beth's Burger Bar.
Are there opportunities to exercise at Rosen Shingle Creek?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Rosen Shingle Creek have an airport shuttle?
Yes, Rosen Shingle Creek offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rosen Shingle Creek?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Rosen Shingle Creek?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Rosen Shingle Creek offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Rosen Shingle Creek?
The staff speaks multiple languages, including English and Spanish.