My family and I were welcomed by Márcio. We were very well taken care of by him! He was very attentive and nice to us! In addition to the excellent service, we were also delighted with the hotel and the apartment!
Service was excellent and representative Krystal was very helpful I would recommend the resort staff and service and location is very good will be back again thank you my kids love the resort so much to do
beautiful building and catalina was so helpful we will be back again and again customer service was top notch. the pool was nice and the kids had a lot of fun everything is close by couldn’t ask for a better spot to stay for the holidays………………..
Great pool great location Great staff shout out to Raul Catalina who helped make our stay very enjoyable easy and relaxing Pool is great for kids and bar service is also handy food was okay for a pool bar and the resort wasn’t to crowded when we arrived
We moved from an unacceptable flooded condo to the Lake Buena Vista Resort. Adriana checked us in and explained all of the amenities the resort offered. She was extremely helpful. The resort is very close to all the parks. We loved the garage parking out of the hot Florida sun. Our teenage boys loved the arcade area, gym and of course we all loved the pools and hot tub. This is an older resort. Our 2 bedroom/2 bathroom could have used some updating. It was clean and quite. Loved the balcony, We will definitely be staying here again next summer.
Excellent Customer Services provided throughout our stay regarding any inquires with prompt attention. I highly recommend this location to anyone that want a vacation with excellent customer service. I've already planning a future stay at this location.
We stayed here while attending a Disney a wedding and the room was spacious and nice and we were especially impressed with the staff. Catalina and Melisa went above and beyond during check in and a long flight to make me feel at home. I was able to get into my room and relax before a busy weekend at a friends wedding.
We stayed at LBV Resort Village & Spa at the beginning of June 2022. We have stayed here lots, and every time is just perfect. The location is great and the condos have everything you need. We stayed in building 4 which was a first for us. The resort has two pools, we always choose the small quiet pool. There is a shop and pub on site which is handy, Although if you have a car there is a Walmart and Publix just down the road. There is Gym which is small but as I only use the treadmill it was perfect for me. There is a games room which we have never used. The resort is always kept immaculate. The Resort is also right next door to some outlets which are within walking distance. Trish White is very helpful and made this trip perfect. We are back in September/October for a three week stay and cannot wait.…
This was our 3rd stay at Lake Buena Vista Resort and Spa. We have found this to be the perfect location for our Florida trips. The hotel is situated close to Disney property with Seaworld and Universal parks a short drive away. A Walmart is also close by with a shopping outlet and other food options within walking distance. We have stayed in a 2 and 3 bed suite during our stays. The rooms are a fantastic size with plenty of living area space. The kitchen is well fitted and the washer and dryer a fantastic addition for a 2 week stay. All of the staff were extremely friendly and helpful with a special shout out to Trish White who has gone above and beyond over the last few years, with us needing to rearrange a trip due to covid restrictions, and helping to accomodate our family as we require additional assistance when travelling. We look forward to our next visit.…
This resort has always been beautiful, and this time was no exception. Location is perfect, and the front desk staff are all very sweet and accommodating. The condos are spacious. They are definitely showing some age, and could use an update, but like everything else, covid probably set that back too. Nevertheless, our room was meticulously clean, and everything worked properly. Only thing I would avoid is the pool bar, the male bartender is a bit creepy. Just a little too over friendly with the ladies in our group. I don't believe he works for the resort, so I can't really fault them for that, but it did stand out on this visit. We will definitely still be back next year.