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JW Marriott Orlando, Grande Lakes

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#63 of 334 Hotels in Orlando
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GreenLeadersSilver level
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JW Marriott Orlando, Grande Lakes
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2,951 Reviews from our TripAdvisor Community

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Showing 2,786: English reviews
Canton, Michigan
Reviewed yesterday NEW

This was a much-awaited birthday trip to Orlando, and we chose to stay at the JW again. Being life-time Marriott Platinums, we wanted a luxurious experience, and notified the hotel in advance about the birthday as well. On check-in, no attempt was made to recognize the status or the birthday bit, despite the reminder. Nothing was done to make it...

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Helpful?
Thank Shawnee40_13
Reviewed yesterday NEWvia mobile

You literally feel like you are at Atlantis in the Bahamas. Great services, friendly staff, and amenities. All the pool tube discussions are wrong. You get two per room, per day and their are plenty floating in the pool (return them at end of day). Definitely make reservations for food if you are highly organized, itinerary person as with conventions...

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Helpful?
Thank Kevin H
Louisville
Reviewed 2 days ago NEWvia mobile

Good hotel that is also easy to get in and out of to enjoy Orlando. Lively pool and facilities (lazy river is great and let you use your own floats if you have them). Pool area does close too early (family kicked out of pool and hot tub every night) due to staying till closing. Rarely happens to me so...

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Helpful?
Thank Kentuckygirl_7
Amelia P, Administrative Assistant at JW Marriott Orlando, Grande Lakes, responded to this review

Good day Kentuckygirl_7, Thank you for taking the time to post your feedback in relation to your recent stay. I would like to sincerely apologize for the inconveniences you endured at our resort. I realize the frustration this may have caused you. We look forward to the opportunity of welcoming you back in the near future.

Ambler, Pennsylvania
Reviewed 3 days ago NEW

I found this to be a very good business/convention hotel with all the amenities. There are a number of restaurants/bars, an excellent gym, business services, Starbucks, etc. If I was traveling on vacation I'm not sure I would stay here as it came across as very "corporate" but in fairness to the hotel I didn't try the pool or other...

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Helpful?
Thank John A
Reviewed 4 days ago NEW

Stayed at this place for a conference. Poor service from check-in. Got an e-mail for early check-in on-line -- Useless, but annoying. Reserved a room with a King bed. Nope. Two queens. Internet connection very slow and should have been free with the conference. Restaurant service slow and rude. Tried room service--70 minutes later, no meal. Room is Spartan, but...

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Helpful?
Thank David S
Amelia P, Administrative Assistant at JW Marriott Orlando, Grande Lakes, responded to this review

Good day David S., Thank you for taking the time to post a review of your recent stay. I apologize that your recent stay was not satisfactory and appreciate your sincere feedback. If I place myself in this same situation I can see how this would be extremely frustrating. Please know, your experience is highly unusual to the standards we...

Santo Domingo, Dominican Republic
Reviewed 4 days ago NEW

My stay during a business conference was great. The rooms are spotless and great hospitality on behalf of the staff. Loved the indoor bridge connected to the Ritz Carlton, as well as the overall environment of the hotel. Concierge was very helpful. The restaurants are outstanding.

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Helpful?
Thank JeanCElias
Boston, Massachusetts
Reviewed 4 days ago NEW

Beautiful lobby with good food options. The food by the pool was mediocre but the lazy river and multiple connecting pools are amazing for everyone. The bellstaff forgot our luggage after we checked in and waited for close to an hour so beware if the check-in is busy. The hotel is also very popular for conferences so you may want...

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Helpful?
Thank cosmid
Venetia, Pennsylvania
Reviewed 5 days ago NEW

Stayed at this hotel for a business conference in early January. The staff was well prepared for the large business crowd. The staff handled early check in and made sure the guest were satisfied. The rooms are nice size. The decor of the room is fairly JW Marriot standard, but it is fresh and feels new. The bathroom shower is...

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Helpful?
Thank Rob P
Boston, MA
Reviewed 5 days ago NEW

I liked that there was no sing songy disney feel to this hotel. It's very large, and it's older but it's well kept and busy. Lots of conferences here during our stay, but it's laid out well for folks to be able to come and go from the conference center whether they're at the Ritz or the JW. The gym...

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Helpful?
Thank KFerg
Ypsilanti, MI
Reviewed 6 days ago NEWvia mobile

The rooms are spotless and all staff was welcoming and helpful. Conference facilities are excellent with the added bonus of being connected to the Ritz Carlton by an indoor bridge, for work and play. The pool is large and the grounds inviting. Exciting walk around the "lake" when saw the very Florida-type sign that said to beware of alligators and...

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Helpful?
Thank Boricuaenmichigan
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Primo
Primo
Cuisines: Italian
Quench Poolside Bar & Grill
Quench Poolside Bar & Grill
Cuisines: American, Bar
The Lobby Lounge at JW Marriott Orlando Grande Lakes
The Lobby Lounge at JW Marriott Orlando Grande Lakes
Cuisines: Sushi, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a truly memorable luxury hotel experience at the JW Marriott Orlando, Grande Lakes. We welcome you to our resort in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Onsite dining options, including fine Italian cuisine at Primo and fresh sushi at the Sushi Bar, are sure to please every palate. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to SeaWorld, Walt Disney World, and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more   less 

Additional Information about JW Marriott Orlando, Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837-7662 (Formerly JW Marriott Orlando Grande Lakes)
Location: United States > Florida > Central Florida > Orlando
Price Range: $227 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Orlando, Grande Lakes 4*
Number of rooms: 1000
Reservation Options:
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott
Hotel Style:
#14 Spa Hotel in Orlando
#15 Romantic Hotel in Orlando
#15 Green Hotel in Orlando
#20 Business Hotel in Orlando
#25 Luxury Hotel in Orlando
#32 Family Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Orlando, Grande Lakes staff and other travelers.
90 questions
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Questions? Get answers from JW Marriott Orlando, Grande Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be sure to insist on receiving what you reserved”
 of 5 bubbles N4194AYdavids, 4 days ago | Read review
“water view....high up.......”
 of 5 bubbles 80janinew, 1 week ago | Read review
“Higher floors, as much closet space as possible”
 of 5 bubbles 593MichaelS593, 1 week ago | Read review
“Check out the room before you get settled, what you see in pictures might not be the floor plan you get.”
 of 5 bubbles verny123go, 2 weeks ago | Read review
“The views of the pool and golf course are beautiful!”
 of 5 bubbles 140dong, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question