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JW Marriott Orlando, Grande Lakes

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4040 Central Florida Parkway, Orlando, FL 32837-7662
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1982)
Room & Suite (498)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Orlando, Grande Lakes
Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#138 of 385 hotels in Orlando
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Make your Florida escape extraordinary at JW Marriott Orlando, Grande Lakes. Our luxury resort at Grande Lakes is located on a lush, 500-acre property and is ideal for exploring the Orlando area or for relaxing poolside in the Florida sunshine. Choose from modern rooms offering luxury bedding, marble bathrooms, 65-inch HDTVs and sweeping views of our Florida resort. Unwind at our outdoor pool complex, including a lazy river, or try our challenging 18-hole golf course designed by PGA great Greg Norman. Select from enticing in-house dining options, from luxury Italian fare at Primo to a farm-to-table menu and craft beer at Whisper Creek Farm. Make use of our hotel's location to visit premier Orlando attractions such as Walt Disney World and Universal Studios. Reserve your stay at JW Marriott Orlando, Grande Lakes for an exceptional resort experience that you and the family will remember.
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Room & Suite (498)498
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Paid public parking on-site
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Golf course
Tennis court
Bowling offsite
Evening entertainment
Fishing
Video game console
Kids club
Kids pool
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Park View
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
41Car recommended
Grade: 41 out of 100
16Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
3866Reviews173Q+A100Room tips
Traveler rating
  • 2,213
  • 1,055
  • 349
  • 139
  • 111
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Popular mentions
TNLZ wrote a review Yesterday
Collegedale, Tennessee129 contributions15 helpful votes
Absolutely awful experience at this property during Memorial Day weekend 2021. I’ve made multiple attempts to reach out to management and no one has made an effort to connect back with me regarding my experience Let me be clear I’ve stayed here in the past and have never experienced such an awful experience in housekeeping and cleanliness. I’ve made multiple attempts to reach out to Tyler to express and show him pictures of my disappointments.
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Date of stay: June 2021Trip type: Traveled with family
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alroadrun61 wrote a review Jun 9
Irving, Texas38 contributions46 helpful votes
The hotel staff is very friendly and helpful. The hotel itself lends itself to a comfortable stay whether on business or a family vacation. The pool area and lazy river are both great ways to relax. Ate a several of the restaurants in the hotel. Everything was excellent. Enjoyed both the breakfast buffet and regular breakfast menu. There is a nice walking path with lake views and a nice view of the nearby golf course. There is a Starbucks in the hotel that would get very busy in the mornings. Wait times were not bad as the barista's were very efficient preparing orders. The hotel is a short drive from both Disney and Universal Theme parks but is located far enough away from the hustle and bustle of Orlando traffic to maintain privacy and quiet. Overall, a very positive experience and will definitely plan to stay at this hotel in future trips to the Orlando area.
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Date of stay: May 2021
Location
Cleanliness
Service
Room Tip: Recommend a high room with a view of the pool area
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Orlando, Grande Lakes
Responded 3 days ago
Dear Alroadrun61, It was a pleasure to welcome you to JW Marriott Orlando, Grande Lakes. Thank you for mentioning how much you enjoyed our inspired and tailored hospitality. Our attentive and knowledgeable staff work hard to ensure our guests' expectations are exceeded throughout their stay. We are also delighted you enjoyed our beautiful pool and our delicious dining options, from casual farm-to-table fare to fine dining. Thank you for choosing us for your visit to our beautiful city, and we hope to see you again soon. Best Regards, Julie Walsh Front Office Manager
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ST glamz wrote a review Jun 6
Florida18 contributions15 helpful votes
I want to preface this first by saying I don’t complain just to complain. I am not a travel-snob in the least, but I do expect certain levels of service when paying top dollar at a resort. My husband and I visited over Memorial Day weekend to celebrate our wedding anniversary. At check-in our Anniversary was not acknowledged (I notated it on my reservation) and we were not offered any upgrades or champagne etc. Usually most higher-end resorts will put emphasis on your celebration and make it extra special, but this was not the case here. I felt like there was nothing special about this trip. Thankfully my husband made up for it on his own, but it was disappointing for a 4-Star resort to do absolutely nothing in trying to make our stay special. One of the only reasons I would be back is because of the access to the Ritz property. We enjoyed their amenities and pool. We would probably end up just staying at the Ritz next time instead because I know they will take the extra mile in making our trip special. Also worth mentioning, WhisperCreek on the property has excellent food and having a StarBucks in the resort was a plus. Also they charge a daily parking fee ($30-40) plus a resort fee ($40), so be ready to tack on an extra $70-80 per night on their already steep nightly prices.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Orlando, Grande Lakes
Responded 6 days ago
Dear ST_Glamz, First and foremost, thank you for choosing our hotel for your anniversary celebration and for taking the time to review your stay. We want to extend our sincerest apologies for not providing you with the memorable experience you expected and if our associates did not acknowledge your anniversary upon your arrival. We completely understand your frustration and the disappointment this caused. It is always our focus to provide attentive and enhanced hospitality; therefore, we sincerely regret this was not your experience. We would like to inform you that we will be working with our associates as we continuously strive to improve. Once more, thank you for choosing us and we do hope you will return as we would welcome the opportunity to provide you with the seamless stay you deserve. Best Regards, Julie Walsh Front Office Manager
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Glitterme15 wrote a review Jun 2
New Haven, Connecticut23 contributions23 helpful votes
We are very loyal to Marriott resorts and take the time to research and read reviews on the property before making a final decision. We chose this resort for the pool and amenities. Being Platinum I was entitled to the fabulous breakfast. We ate at Citron and it was delish with the very best service. The room was on 17th floor and facing the pool. The weather was perfect during our stay and lunch at the pool bar was priced right and tasty. The grounds are beautiful and well maintained. We did not rent a car and planned to stay onsite for meals. Used Uber to Disney Springs but it was too packed(3 hour wait for restaurants) so we returned and ate a lite dinner in the lobby lounge. We enjoying the tennis courts and bike trail Perfect activities for teens. We did not have any complaints and enjoyed our stay at the JW Grande Lakes.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Orlando, Grande Lakes
Responded 1 week ago
Dear Glitterme15, First and foremost, thank you for your loyalty as a Marriott Bonvoy Platinum Elite member and for sharing that you had an enriching stay at JW Marriott Orlando, Grande Lakes. We are pleased you enjoyed our epicurean delights at Citron along with our seamless service. We are also delighted that our inspired surroundings exceeded your expectations, and that you particularly loved your experience at our pool deck. Thank you for your kind remarks, and we hope to have another opportunity to accommodate you on your next visit to Orlando. Best Regards, Julie Walsh Front Office Manager
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Shannon s wrote a review May 2021
6 contributions1 helpful vote
We found the resort exceptionally clean. Especially the lobby area. Everyone that we came in contact with was kind and helpful. I will admit the parking and resort fees are high. I feel the rooms should be cleaned and garbage taken out at the very least.
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Date of stay: May 2021
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Orlando, Grande Lakes
Responded 2 weeks ago
Dear Valued Guest, Thank you for being our guest at JW Marriott Orlando, Grande Lakes. It is rewarding to know you had an outstanding stay and that our dedicated associates helped to craft a seamless experience during your visit. The well-being and safety of our guests have also been a top priority at our hotel. As we all work together during these times, we have enhanced and redefined our cleaning standards to align with evolving expert guidelines. We are grateful for all feedback that helps us as we continually strive to perfect these efforts. Thank you once more for the kind review, and we look forward to having you as our guest again. Best Regards, Julie Walsh Front Office Manager
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PRICE RANGE
$194 - $723 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott orlando grande lakes hotel orlando, marriott orlando grande lakes, orlando marriott
FORMERLY KNOWN AS
JW Marriott Orlando Grande Lakes
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
998
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Frequently Asked Questions about JW Marriott Orlando, Grande Lakes
What are some of the property amenities at JW Marriott Orlando, Grande Lakes?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Orlando, Grande Lakes?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at JW Marriott Orlando, Grande Lakes?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Orlando, Grande Lakes?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to JW Marriott Orlando, Grande Lakes?
Conveniently located restaurants include Highball & Harvest, Primo, and The Lobby Lounge.
Are there opportunities to exercise at JW Marriott Orlando, Grande Lakes?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at JW Marriott Orlando, Grande Lakes?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Orlando, Grande Lakes offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Orlando, Grande Lakes?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to JW Marriott Orlando, Grande Lakes?
Many travelers enjoy visiting City Hall (9.9 miles).
Does JW Marriott Orlando, Grande Lakes have any great views?
Yes, guests often enjoy the park view available here.