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JW Marriott Orlando, Grande Lakes

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#58 of 334 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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JW Marriott Orlando, Grande Lakes
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2,777 Reviews from our TripAdvisor Community

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Showing 2,622: English reviews
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

My family stayed here and so did my brother and his family and my cousin and his wife, we were all disappointed with our rooms. The rooms were hot and mildewy. We put the AC on 60 and it remained hot. We all complained and nothing was done and no explanation provided. It was so upsetting that I spend $1,200... More 

Helpful?
Thank Wendy W
Amelia P, Administrative Assistant at JW Marriott Orlando, Grande Lakes, responded to this review

Thank you for taking the time to post your feedback on TripAdvisor. This type of information is crucial to us at it helps us improve our overall operation. I deeply regret the experience you endured during your recent stay, please accept my utmost apology. Be assured that your experiences are not the norm and your feedback will be used as... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Me and my wife had a great time at this hotel. Its close to the Parks and if you cant be bothered with the lines just spend the day floating in the lazy river pool. the rooms was also super nice, we had a suite and it was HUGE! The grounds and the wildlife are awesome. its next to the... More 

Helpful?
Thank Dave H
Phoenix, Arizona
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our stay was one of the top resort experiences we have had. The front desk staff was excellent and assisted with our every request. They even went above and beyond, helping us with a delay in departure time. The pool and grounds were outstanding. The lazy river has to be one of the longest in North America. Everything was manicured... More 

Helpful?
Thank JackBinPhoenix
Clearwater, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

I just want to start by saying my husband and I absolutely loved this resort and really enjoyed our time! The lazy river, the hot tub, the poolside service, the live music! The rooms were comfortable and the beds were amazing! We thought so at least. My ONLY complaint is the inside bar in the lobby. The staff there was... More 

Helpful?
Thank MellyG71884
Long Beach, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

I've stayed at JW Marriotts in the past and this one was by far the least value from an Experience scale. The grounds are great and very well kept but as a business and conference attendee, for me it was all about the room. The comforter was older and had threads coming out. The pillows were very lumpy. I found... More 

Helpful?
Thank Ralph F
Amelia P, Administrative Assistant at JW Marriott Orlando, Grande Lakes, responded to this review

Good day Ralph F, Thank you for your feedback. It is our goal to ensure that our guests are satisfied with their experience while staying at our resort. We strive every day to make our guests’ experience one to remember, however it appears that we failed to meet your expectations, and for that we are truly sorry. We hope that... More 

Detroit, Michigan
Level Contributor
782 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was here for a conf and loved this place. Very impressive. The rooms, the food, just everything about it. I had a very nice Room overlooking orlando. Very high Floor with awesome view. The conf are was nice and roomy. The grounds the pool all was good. for sure will be back so that i can enjoy all the... More 

Helpful?
Thank Joe M
Boise, Idaho
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I attended a conference at the JW Marriott, that was great and the facilities are awesome. The place is out of my budget, the wife and I had a burger and salad at the pool with a couple sodas for a paltry $65. The breakfast buffet is $32 per person.

Helpful?
Thank vbciii
A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW via mobile

Franz from in room dining is the best thing about this place. Have been coming here for the past 5 years and every time I speak with him he is more than a pleasure! Front desk could be a little friendlier and more accommodating.

Helpful?
Thank A TripAdvisor Member
Atlanta, Georgia
Level Contributor
112 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Service is excellent, staff are courteous, and amenities are hard to beat. But the rooms look tired and out of date for such an opulent (as perceived) hotel. In all it's a great hotel in Orlando and is very business traveler friendly.

Helpful?
Thank Furman55
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The Grande Lakes is the most beautiful hotel/resort property in Orlando, and possibly even the whole of Florida. The grounds are impeccably manicured, the buildings always clean and well-maintained, and the golf course is never in disrepair. My wife and I usually stay at the Ritz-Carlton, but since I got such a good rate at the JW Marriott we decided... More 

Helpful?
1 Thank Swishboyd
Amelia P, Administrative Assistant at JW Marriott Orlando, Grande Lakes, responded to this review

Good day Swishboyd, Thank you for your review. I deeply regret that we did not meet your expectations during your last stay at our resort. We take all feedback very seriously, as it is only through the lens of our customer are we able to critique and further improve the overall operation of the resort. We truly value your loyalty... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Primo
Primo
Cuisines: Italian, Mediterranean, Gluten Free Options
Quench Poolside Bar & Grill
Quench Poolside Bar & Grill
Cuisines: American, Bar
The Lobby Lounge at JW Marriott Orlando Grande Lakes
The Lobby Lounge at JW Marriott Orlando Grande Lakes
Cuisines: Sushi, Japanese, Bar, International
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a truly memorable luxury hotel experience at the JW Marriott Orlando, Grande Lakes. We welcome you to our resort in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Onsite dining options, including fine Italian cuisine at Primo and fresh sushi at the Sushi Bar, are sure to please every palate. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to SeaWorld, Walt Disney World, and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more   less 

Additional Information about JW Marriott Orlando, Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837-7662 (Formerly JW Marriott Orlando Grande Lakes)
Location: United States > Florida > Central Florida > Orlando
Price Range: $184 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Orlando, Grande Lakes 4*
Number of rooms: 1000
Reservation Options:
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott
Hotel Style:
#13 Green Hotel in Orlando
#14 Spa Hotel in Orlando
#15 Romantic Hotel in Orlando
#20 Business Hotel in Orlando
#21 Luxury Hotel in Orlando
#32 Family Hotel in Orlando
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