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JW Marriott Orlando, Grande Lakes

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4040 Central Florida Parkway, Orlando, FL 32837-7662
COVID-19 update: See the added health and safety measures this property is taking.Read more
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JW Marriott
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Traveler (1922)
Room & Suite (491)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Orlando, Grande Lakes
Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#110 of 368 hotels in Orlando
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Make your Florida escape extraordinary at JW Marriott Orlando, Grande Lakes. Our luxury resort at Grande Lakes is located on a lush, 500-acre property and is ideal for exploring the Orlando area or for relaxing poolside in the Florida sunshine. Choose from modern rooms offering luxury bedding, marble bathrooms, 65-inch HDTVs and sweeping views of our Florida resort. Unwind at our outdoor pool complex, including a lazy river, or try our challenging 18-hole golf course designed by PGA great Greg Norman. Select from enticing in-house dining options, from luxury Italian fare at Primo to a farm-to-table menu and craft beer at Whisper Creek Farm. Make use of our hotel shuttle to visit premier Orlando attractions such as Walt Disney World and Universal Studios, or take advantage of our hotel's excellent location to explore gorgeous Central Florida. Reserve your stay at JW Marriott Orlando, Grande Lakes for an exceptional resort experience that you and the family will remember.
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Room & Suite (491)491
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Babysitting
Paid public parking on-site
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Golf course
Tennis court
Bowling offsite
Evening entertainment
Fishing
Video game console
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Park View
Languages Spoken
Spanish
Hotel links
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Location

Full view
42Car recommended
Grade: 42 out of 100
16Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
3,817Reviews161Q+A100Room tips
Traveler rating
  • 2,194
  • 1,048
  • 339
  • 136
  • 100
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Popular mentions
Jeff C wrote a review Nov 18
Auburn, Maine51 contributions16 helpful votes
Have stayed here numerous times in the past being a Bonvoy Platinum member, service has started to decline. Booked a room with a cot on the website which it allowed me to do, when I arrived was told we cant do a cot in the room due to fire code. The concession made to correct this was to sell me another room? Really? After I returned home I had to call and have my bill fixed after they charged be double for my room. What did they offer as a concession , sorry bout that. Not the JW I used to frequent.
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Date of stay: November 2020
Location
Service
Sleep Quality
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Response from Team Marriott, Agency / Consultant at JW Marriott Orlando, Grande Lakes
Responded 1 week ago
Dear Jeff C, As a valued Marriott Bonvoy Platinum Elite member, we appreciate your loyalty to our brand. We sincerely apologize for not meeting your expectations. We are known for our intuitive service and attention to craft and detail, and we are disappointed that we let you down. We are grateful for your feedback that helps us elevate our guest experience. We hope to have another opportunity to restore your faith in us on your next visit to the area. Best Regards, Julie Hayes Assistant Front Office Manager
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Bets B wrote a review Nov 11
118 contributions18 helpful votes
+1
We visited last weekend for a birthday celebration. The hotel lobby was super clean and everyone wore masks. Dylan at the front desk was friendly and pleasant. Our room was on the 21st floor with a nice view. We walked to the Ritz and toured their gym and pool area which we were told we had access to. We headed to the Marriott's pool area and I loved the lazy river. It was so clean and warm. It wasn't too crowded and we were told the hotel was at 50% capacity. There were plenty of chairs to sit on and they were spaced apart for social distancing. We sat at Quench pool bar/restaurant and Ricardo and Danielle were excellent with service. Ricardo was really fun to chat with. Later on at the inside bar, Joshua presented us with a brownie/ice cream dessert with warmed spoons! Joshua was really great, too, super friendly and personable. The homemade bbq chips were equally as wonderful, full of flavor. We had a great stay and thanks to your special staff for making our stay a time to remember. We will definitely return to this Marriott!
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Date of stay: November 2020
Value
Cleanliness
Service
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Response from Team Marriott, Agency / Consultant at JW Marriott Orlando, Grande Lakes
Responded 2 weeks ago
Dear betsb2018, Thank you for celebrating a birthday at JW Marriott Orlando, Grande Lakes and for taking the time to share your experience with us. We have an exceptional team whose top priority is making sure every guest has a personally crafted and immersive stay, so we will enjoy sharing your compliments with them, especially Dylan, Ricardo, Danielle, and Joshua. It is also wonderful to know that you could relax in your elegant room with the beautiful views it offers, and you loved our premium amenities. Our resort features delicious dining options, an 18-hole golf course, spa treatments, a relaxing lazy river, and much more. Thank you once more for choosing us, and we look forward to accommodating you again soon. Best Regards, Julie Hayes Assistant Front Office Manager
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Ruthann D wrote a review Oct 2020
Florida38 contributions33 helpful votes
After a long 7 months of socially distancing, my husband and I finally decided to try a staycation. What a wonderful stay! The trip started out great with an early check in of 11am and we received a room upgrade with gorgeous views of the golf course and the local attractions in the skyline. The room was very clean. Wipes were provided. The staff were always "masked up" and, surprisingly so were the guests. We did not see one guest without a mask except when eating in the restaurants. In the pool area, we were so spread apart that we didn't come anywhere near other guests and the pool food/bar service was wonderful. The food was crazy good at both the pool area and also at the restaurants. Our favorite was Primo. Wow!! We had the house special of pork saltimbocca and it was so delicious. We will be back just to go to dinner. Truly relaxed and wonderful visit.
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Date of stay: September 2020
Rooms
Location
Service
1 Helpful vote
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Response from Team Marriott, Agency / Consultant at JW Marriott Orlando, Grande Lakes
Responded Oct 14, 2020
Dear Ruthann D, Thank you for sharing your experience at JW Marriott Orlando, Grande Lakes. We appreciate the kind remarks as we are always striving to provide each guest with a distinctive experience so they can leave richer than when they arrived. We devote our attention to craft and detail, and we are pleased knowing our accommodations and services exceeded your expectations. We are also delighted you enjoyed our beautiful pool and our delicious dining options, from casual farm-to-table fare to fine dining. Thank you once more for choosing us for your visit to our beautiful city, and we hope to see you and your husband again soon. Best Regards, Julie Hayes Assistant Front Office Manager
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Mason Z wrote a review Sep 2020
Sarasota, Florida2 contributions1 helpful vote
I visited the JW Marriott with my buddy on the 29th, the Matt provide excellent service! I checked in very late in the day, with couple requests! He was very patent and friendly! Amazing stay! Will definitely come back soon!
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Team Marriott, Agency / Consultant at JW Marriott Orlando, Grande Lakes
Responded Sep 30, 2020
Dear masonz387, Thank you for your recent stay at JW Marriott Orlando, Grande Lakes, and your warm compliments. We thoughtfully craft each experience with our service and inspiring surroundings, and it is always wonderful to know how much our guests enjoy our efforts. We will share your kind words with Matt and thank him personally. It was our pleasure accommodating you, and we look forward to seeing you on your next visit to the area. Best Regards, Julie Hayes Assistant Front Office Manager
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Nancie wrote a review Sep 2020
Kissimmee, Florida3 contributions3 helpful votes
Had a great weekend visiting our local Marriott. Excellent service by bartenders Allison, Edwin, Danielle, Rafael and Ricardo at the restaurants. Pool server, Chris, showed excellent balance of trays & speedy delivery
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
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Response from Team Marriott, Agency / Consultant at JW Marriott Orlando, Grande Lakes
Responded Sep 28, 2020
Dear yahoo927, It was a pleasure to welcome you to JW Marriott Orlando, Grande Lakes. Thank you for mentioning how much you enjoyed our inspired and tailored hospitality. Our attentive and knowledgeable staff work hard to ensure our guests' expectations are exceeded throughout their visit. Your generous compliments will be shared with our team, especially the associates you recognized by name. Thank you for choosing us for your birthday celebration, and we hope to see you again soon. Best Regards, Julie Hayes Assistant Front Office Manager
Read more
Previous
PRICE RANGE
$194 - $723 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott orlando grande lakes hotel orlando, marriott orlando grande lakes, orlando marriott
FORMERLY KNOWN AS
JW Marriott Orlando Grande Lakes
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
998
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Frequently Asked Questions about JW Marriott Orlando, Grande Lakes
What are some of the property amenities at JW Marriott Orlando, Grande Lakes?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Orlando, Grande Lakes?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at JW Marriott Orlando, Grande Lakes?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Orlando, Grande Lakes?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to JW Marriott Orlando, Grande Lakes?
Conveniently located restaurants include Highball & Harvest, Primo, and The Lobby Lounge.
Are there opportunities to exercise at JW Marriott Orlando, Grande Lakes?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at JW Marriott Orlando, Grande Lakes?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Orlando, Grande Lakes offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to JW Marriott Orlando, Grande Lakes?
Many travelers enjoy visiting City Hall (9.9 miles).
Does JW Marriott Orlando, Grande Lakes have any great views?
Yes, guests often enjoy the park view available here.
Is JW Marriott Orlando, Grande Lakes accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.