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JW Marriott Orlando, Grande Lakes

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#57 of 334 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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JW Marriott Orlando, Grande Lakes
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2,769 Reviews from our TripAdvisor Community

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Showing 2,615: English reviews
A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW via mobile

Franz from in room dining is the best thing about this place. Have been coming here for the past 5 years and every time I speak with him he is more than a pleasure! Front desk could be a little friendlier and more accommodating.

Helpful?
Thank A TripAdvisor Member
Atlanta, Georgia
Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Service is excellent, staff are courteous, and amenities are hard to beat. But the rooms look tired and out of date for such an opulent (as perceived) hotel. In all it's a great hotel in Orlando and is very business traveler friendly.

Helpful?
Thank Furman55
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The Grande Lakes is the most beautiful hotel/resort property in Orlando, and possibly even the whole of Florida. The grounds are impeccably manicured, the buildings always clean and well-maintained, and the golf course is never in disrepair. My wife and I usually stay at the Ritz-Carlton, but since I got such a good rate at the JW Marriott we decided... More 

Helpful?
Thank Swishboyd
Oklahoma City, Oklahoma
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I really like this property. I've only stayed here once, but I've stayed next door at the Ritz multiple times and usually wonder over to the pool area or one of the restaurants. That is one of the best parts about staying here is that you have access to the pool, spa, and restaurants at the Ritz and vice versa.... More 

Helpful?
1 Thank Sean T
Scotrun,
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

My husband was attending a conference in Orlando and could stay at any hotel. We stayed at Grande Lakes JW last October and fell in love with hotel. This time though, the first 24 hours we had no hot water, and got 3 different answers for the reason. They did give us back our marriott rewards for that night. There... More 

Helpful?
Thank Christine E
Waterdown, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Pool area and bar great as usual. Great burgers and wings. Wings are freshly brought in instead of frozen. Service by Rafael at the Quench pool bar was very attentive and outstanding! A great family resort with many amenities.

Helpful?
Thank raevenlass
San Francisco, California
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was here earlier this year for several days for a conference. The hotel was beautiful. Room: nice and clean and spacious Pool: wonderful lazy pool to just float around and enjoy (if you pay the resort fee, it allows rental of 2 tubes per room) Restaurants: good options with Italian, california fusion and Japanese as well as an american breakfast/lunch... More 

Helpful?
Thank miggee
West Simsbury, Ct
Level Contributor
94 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

A+ stay for 5 days. We had a 12th floor room. Had a lovely view, very comfortable bed and very quiet. The room was clean and well supplied, as was the bathroom. Room was warm because of sun but cooled quickly with help from maintenance. Really nice gym, spa massage was amazing. Check in and check out easy. Really pleasant... More 

Helpful?
Thank Anne M
Concord, United States
Level Contributor
195 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

What a beautiful hotel. When you check in and walk into the main area you notice a beautiful water fountain. Check-in was quick and easy mainly because I took advantage of the Marriott app in which you check in on line an hour before you arrive. My room keys were waiting and all I had to do is show them... More 

Helpful?
Thank Jimmie H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

For the amount my business paid, here's what I got: a room that upon opening the door was consumed in chemicals and a sauna of a room that refused to go below 68. Being raised the way I am, I tried for a night and by 2am called for help with temp. Maintenance man came and fiddled with the inside,... More 

Helpful?
1 Thank MichaelD B
Amelia P, Administrative Assistant at JW Marriott Orlando, Grande Lakes, responded to this review

Good day MichaelD B, Thank you for taking the time to post your feedback on TripAdvisor. This type of information is crucial to us at it helps us improve our overall operation. I deeply regret the experience you endured during your recent stay, please accept my utmost apology. We truly value your loyalty to our brand, and sincerely hope you... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Primo
Primo
Cuisines: Italian, Mediterranean, Gluten Free Options
Quench Poolside Bar & Grill
Quench Poolside Bar & Grill
Cuisines: American, Bar
The Lobby Lounge at JW Marriott Orlando Grande Lakes
The Lobby Lounge at JW Marriott Orlando Grande Lakes
Cuisines: Sushi, Japanese, Bar, International
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a truly memorable luxury hotel experience at the JW Marriott Orlando, Grande Lakes. We welcome you to our resort in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Onsite dining options, including fine Italian cuisine at Primo and fresh sushi at the Sushi Bar, are sure to please every palate. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to SeaWorld, Walt Disney World, and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more   less 

Additional Information about JW Marriott Orlando, Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837-7662 (Formerly JW Marriott Orlando Grande Lakes)
Location: United States > Florida > Central Florida > Orlando
Price Range: $182 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Orlando, Grande Lakes 4*
Number of rooms: 1000
Reservation Options:
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott
Hotel Style:
#12 Green Hotel in Orlando
#15 Romantic Hotel in Orlando
#15 Spa Hotel in Orlando
#20 Business Hotel in Orlando
#22 Luxury Hotel in Orlando
#32 Family Hotel in Orlando
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