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Westgate Lakes Resort & Spa

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Westgate Lakes Resort & Spa
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4,970 Reviews from our TripAdvisor Community

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Showing 3,693: English reviews
Putnam, Connecticut, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2013

Just stayed a week at the Westgate Lakes Resort Spa on Turkey Lake Rd. with a family of 5. Had the 3 BR suite (actually a 2 BR and a 1 BR suite with a common door), tons of room !!! 3 baths, 2 hot tubs, big LR w/pullout couch, 2nd pull out couch in smaller room. Full kitchen, washer/dryer,... More 

Helpful?
1 Thank Mark C
WestgateGuestRels, General Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate your feedback on your vacation to Westgate Lakes Resort & Spa. We were so pleased to read you enjoyed your accommodations and found it spacious with all the comforts of home. The goal of our team members is to provide the best possible service of any resort in the area, and to know we accomplished this is very... More 

San Jose, Costa Rica
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 7, 2013

I am not used to writing reviews, but you need to be aware of what you are getting into when staying at this resort, and please don't prepay your stay if you decide to visit, worse decision ever...I spent more than 4 months planning a PERFECT 3 week vacation for my family, and what a disappointment for all of us!...... More 

Helpful?
5 Thank Juarka
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your vacation experience with us about your trip to Orlando, Florida. We are sorry we did not meet your expectations when staying at Westgate Lakes Resort & Spa. We have over 1900 villas at our resort and there are a variety of types along with great views and locations. Positive or negative it is important we... More 

Jacksonville, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 7, 2013

Had a beautiful view facing the lake and could see the Disney fireworks every night. The New Year fireworks were really cool from my view. The resort has everything you would need within a short distance. Planted myself on the lounge chair in screened lanai and all was good for soaking up the sun!

Helpful?
1 Thank GeorgeinJAX
WestgateGuestRels, General Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you very much for responding to us about your visit over the holidays to Westgate Lkes Resort & Spa. We were happy to read we met your expectations when staying with us, from the lake view to your accommodations. We have some awesome views of the nightly firework display from the Disney Resorts and we were happy you enjoyed... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 7, 2013 via mobile

My family stayed here the week of Christmas. We were pleased with the open spacious layout and the beautiful view if the pool. We did not know that there was a complimentary breakfast until we stumbled upon it so the staff could have done a better job at informing us of the amenities. On a good note... the market on... More 

Helpful?
1 Thank Smeshie
WestgateGuestRels, General Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your comments on your vacation at Westgate Lakes Resort & Spa over the holidays. We are very happy to know you enjoyed your villa and the great pool view. In addition, we are glad you found all the necessities required at our Joe's Marketplace and Deli. We hope you had an opportunity to try one of our... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 6, 2013

I first have to say I've stay at many resorts in Orlando Florida area. I recently went for a weekend getaway with my family. We reserved a nights stay at the Westgate on Turkey lake big mistake. When we first arrived I parked in the front which resorts allow especially since it had two lanes. When you walk there is... More 

Helpful?
3 Thank Traveling4eva
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your visit with us to Westgate Lakes Resort & Spa. We are sorry we did not meet your expectations when staying at our resort. Positive or negative we take our guests comments very seriously and your comments will be shared with our management team. We offer a variety of villa types and many activities for a... More 

Tampa, Florida
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed January 4, 2013

I love that you can take your puppy! The view was amazing. Getting around is soooo easy. So comfortable...just like home. There is a Walmart and a Whole Foods right around the corner. There is something for everyone to do...you can't get bored. My favorite was having a hottub in my bedroom!!!

Helpful?
1 Thank anitakos
WestgateGuestRels, General Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback on your visit to Westgate Lakes Resort & Sp. As you discovered, we are pet friendly, so we hope your puppy had as good of a time as you did. We offer a wide variety of amenities, along with our seven pools, so there is always something to do when visiting us. Our goal is... More 

Winterville, North Carolina, USA
2 reviews
4 of 5 stars Reviewed January 4, 2013

My husband I recently spent 7 days at this resort - we loved the spacious unit as well as the lake view balconies. Rooms were quiet and clean. The staff was friendly and tried to be helpful. Room service was prompt. If you don't want to pay for internet than ask for a room in which its included for free... More 

Helpful?
Thank Rebecca C
WestgateGuestRels, General Manager at Westgate Lakes Resort & Spa, responded to this review

We were very happy to read your response about your recent vacation to Westgate Lakes Resort & Spa. It was great to know we exceeded your expectations while visiting us. As you discovered, we are in the perfect location to all the theme parks, restaurants and shopping Orlando has to offer. Our goal is to provide a quality vacation experience... More 

Warner Robins, Georgia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 4, 2013

My family and I went down to Orlando for the Capital One Bowl and stayed at Westgate Lakes. It was our first experience at Westgate and we were pleasantly surprised. We rented a 2 bedroom condo and it was very spacious. There were 8 of so if we had stayed in a hotel, we would have needed 2 rooms. So... More 

Helpful?
Thank Melissa R
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your comments about your vacation at Westgate Lakes Resort & Spa. It was a pleasure having your family join us for the Capital One Bowl. It was a great game! Our villas are very spacious and we offer all the comforts of home along with a great location to everything Orlando has to offer. Our team... More 

Lynchburg, Virginia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 3, 2013

So we were gifted a condo here which I was very grateful for, but this is by far the worst experience at a condo I have ever had. It was smaller than most condos, but still fairly spacious so not a big deal. However, the furniture was dated and the TV's were from 2000 and not very good. Also if... More 

Helpful?
4 Thank Adam W
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate your comments on your recent visit to Westgate Lakes Resort & Spa. Thank you for visiting us. Please accept our apologies if we did not meet your expectations. We do charge a resort fee to all guests staying at the resort for a variety of amenities available to them. Our goal is to provide a quality vacation at... More 

Hartford, Connecticut
Level Contributor
112 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed January 2, 2013

Stayed here during December/January 2013. Check in process is quick amd friemdly but then hard to find. Units are large and spacious. Great location between DIsney amd Universal. Pools are cold as are hot tubs and unstaffed so many unsupervised children are swimming in hot tubs, splashing etc. When you talk to staff they do not care. Cleaning people are... More 

Helpful?
2 Thank Carol B
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback on your visit to Westgate lakes Resort & Spa. We are a full service resort with food and beverage outlets, activity programs, and we are located near all the attractions of Orlando. All of our pools are heated, however, we did experience some unusual cool temperatures over the holidays which may have caused the pools... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Location: United States > Florida > Central Florida > Orlando
Price Range: $88 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Hotel Style:
#31 Spa Hotel in Orlando
#44 Top resorts Hotel in Orlando
#47 Luxury Hotel in Orlando
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