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    Westgate Lakes Resort & Spa

    9500 Turkey Lake Road, Orlando, FL 32819
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    2/4/2018 2/5/2018
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     39 people are viewing this hotel
    $106
    $106
    $106
    Traveler (2015)
    Room & Suite (846)
    Pool & Beach (182)
    Overview
    • Excellent36%
    • Very good27%
    • Average14%
    • Poor9%
    • Terrible14%
    Travelers talk about
    “smokehouse grill” (127 reviews)
    “paddle boats” (116 reviews)
    “mini golf” (125 reviews)
    Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Laundry Service
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (5,766)
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    2,201 - 2,205 of 4,275 reviews

    Reviewed March 28, 2014

    This "resort and spa" might have a fancy name but there is nothing fancy about it. It is a complete joke. The place is rundown, the staff is rude, and they don't know how to do work. I booked a studio villa and had the...More

    4  Thank Lauren S
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded April 3, 2014

    We value and appreciate your response. We understand you had issues during your stay. Please know that we take cleanliness very seriously and the issues you encountered falls below our standard of service. We’re glad our staff was able to move you to another unit....More

    Reviewed March 28, 2014

    Do not stay here!!!! It is old and in desperate need of an update. The internet is over priced with a charge of $10.00 a day. The rooms are not clean either. My husband was killing spiders while in the bathroom. We had no place...More

    5  Thank RAMMTraveling2014
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded April 8, 2014

    Thank you so much for writing this review. It’s true that Westgate Lakes Resort and Spa is a timeshare resort. For those that are interested in attending a presentation we offer incentives in return. Our goal is to provide a memorable and relaxing family destination....More

    Reviewed March 27, 2014

    From the first minute we arrived until the last, a big dislike! We bought 22 days before, one bedroom unit with washer and dryer and when we arrived - 3PM - they didn't have anyone for us! - When you arrive there you receive 1...More

    2  Thank aasr81
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded April 3, 2014

    Thank you so much for providing your feedback. We apologize with the inconvenience you encountered during your stay. We take all our guests comments into consideration as were always looking to provide them with an ultimate stay. We take cleanliness very seriously and the issues...More

    Reviewed March 27, 2014

    We booked this place after we read review from TripAdvisor...Its worth it and place is very good for family and they provide shuttle service to the park too...We tried their break fast buffet and its not worth it for that price. We had a great...More

    1  Thank Priya R
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded March 28, 2014

    Thank you for your feedback. All of our guests’ comments are appreciated, as we are always researching areas to improve upon in order to provide our guests with the quality vacation experience. Our goal is to exceed your expectations and we hope that you will...More

    Reviewed March 26, 2014

    We stayed in a 2 bedroom, 2 bath. Great room. Well stocked kitchen. Very comfortable beds. Even the sofa bed was comfortable I am told. The room was very clean. Didn't have an opportunity to use the pools etc. We would definitely stay again.

    1  Thank lovetotravel445
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded March 28, 2014

    Thank you for your review. We appreciate your comments about our resort. We are happy to hear that you enjoyed our resort amenities. We always look forward to exceeding all our owner and guest expectations. Please come back to visit us again soon. Sincerely, Brittany

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $108 - $230 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Spa Hotel in Orlando
    • #48 Top resorts Hotel in Orlando
    • #54 Luxury Hotel in Orlando
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 2000
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Otel, Agoda, Hotels.com, Travelocity, getaroom.com, Priceline, Orbitz, HotelQuickly, Cancelon and Evoline ltd so you can book your Westgate Lakes Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Orlando
    • Also Known As
    • Westgate Lake Resort Spa ,
    • Westgate Resort Orlando ,
    • Westgate Lakes Florida ,
    • Westgate Lakes Hotel Orlando ,
    • Westgate Lake Resort Orlando ,
    • Westgate Hotel Orlando ,
    • Westgate Lakes Orlando
    Add Photo Photos
    Traveler (2015)
    Room & Suite (846)
    Pool & Beach (182)
    Dining (81)
    Hotel & Grounds (1172)
    Bathroom (127)
    Family and Play Areas (27)
    Business Center & Event Rooms (10)
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    Ask a question
    Questions & Answers
    cmartin252018
    January 8, 2018|
    AnswerShow all 3 answers
    Response from 5ontheroadagain | Reviewed this property |
    While there is limited shuttle service, the shuttle will take you to Disney, Universal, and SeaWorld. I have used the shuttle for all three locations. If you want to stay for the Disney fireworks, you may wish to take your... More
    0
    Votes
    Kelly D
    January 7, 2018|
    AnswerShow all 3 answers
    Response from KATTAR | Reviewed this property |
    I do not have photos. but in the building I stayed there are ramps for wheelchairs. I strongly recommend that you request an apartment on the ground floor.
    1
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    TamaraQT
    January 4, 2018|
    AnswerShow all 3 answers
    Response from TamaraQT | Reviewed this property |
    Westgate Lakes do not have the 2 story units as pictured. The Lakes have towers. Westgate Vacation villas were pictured in the comments. This "row" of 2 story units are located at Westgate Vacation Villas/Town Center. Not... More
    0
    Votes
    Room Tips
    "we were on the 3rd floor, facing the lake. that was nice. but try and get a room that has noone next door or..."
    Read review
    "Staff was friendly and helpful!"
    Read review
    "My tip: DO NOT choose ANY room from this hotel. If you have booked a room here...get your money back and..."
    Read review
    "We stayed in the 700 building which was close to the lobby and other amenities"
    Read review
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