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Westgate Lakes Resort & Spa

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Westgate Lakes Resort & Spa
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5,019 Reviews from our TripAdvisor Community

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Showing 3,735: English reviews
St. Petersburg, Florida
1 review
5 of 5 stars Reviewed March 11, 2014

I stayed in the 2 bedroom villa. It was very clean when I arrived. The Jacuzzi tub in the master bedroom was so beautiful and relaxing. The only negative I would say is there was no dvd player in the bedroom...I planned to relax just by staying in bed watching movies. I just had to watch in the living area.... More 

Helpful?
Thank mcmillians88
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We are very happy to hear you had an awesome experience at our resort! Thank you so much for taking the time to review your stay with us. It’s great to hear you found value in your in room amenities. We would be honored if you would come back and see us soon! More 

Halifax, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

great location,very clean,friendly staff.The parking was a bit of a problem.Seems not enough spots as many parked in drive or wherever they could find a space.The facility itself was very clean with lots of supplies.Would certainly stay here again.

Helpful?
1 Thank brookside1953
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We really love hearing back from our valued guests and owners. Thank you for letting us know about your excellent vacation. Unfortunately, with the size of our resort, parking can become an issue and we sincerely apologize for any inconvenience that may cause. If available, our employees would be glad to give you a ride on their golf cart. It... More 

Sunbury, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 10, 2014

This resort is gorgeous, however , the only way you can get here is by referral or time share tours . We came by a time share tour. We got 2 days in Disney and an extra option of Wide World of Sports, which got taken off the option list so when we got to the stadium , we had... More 

Helpful?
2 Thank Brittanyalana
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback and for describing our resort as gorgeous we take all of our guests’ comments into consideration as we are always looking for areas to improve. Thank you again for sharing your comments. We hope that you will give us another opportunity to exceed your expectations. Victor More 

Montreal, Canada
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 9, 2014

I stayed at the Westgate Lakes with my teenager and pre-schooler for a few days after another week at a resort in Orlando before returning home. It wasn't what I was hoping, here are my comments: Pros: - Close to the parks and the action - Unit was clean and well organized and nicely furnished. - Studio is actually more... More 

Helpful?
3 Thank Bustl
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for choosing*****! We appreciate your feedback; it will only help us improve. We apologize in regard to the challenges with the issues you experienced. We will take note of them and pass them onto management. We would love to have another opportunity to exceed your expectations! Victor More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 9, 2014

On March 6, 2014 I checked in to the Westgate Lakes Resort & Spa. Upon arrival everything there was great no issues until that night. I went to a conference at the orange county convention center and returned to my room around 11:15pm. When I tried to put my card key into the common door I shared with another party... More 

Helpful?
3 Thank Flores165
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate your response in regards to your stay with us. Our staff tries their best to ensure that all our guests are accommodated at the earliest convenience. This does not happen often and we wanted to thank you for letting us know. This will serve as a learning opportunity in regards to what we can do to improve the... More 

Jefferson, Maine
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 9, 2014

Our family came to this resort on an exchange of another Interval timeshare. We read the reviews, like you are, and noticed some people ranked it very high while others ranked it very low. Here is as honest review as you can possibly get. GOOD: First and foremost, there is truly a ton of things to do here. The pools... More 

Helpful?
1 Thank WCKDLKY
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback. All of our guests’ comments are appreciated, as we are always researching areas to improve upon in order to provide out guests with the quality vacation experience. Our goal is to exceed your expectations and we hope that you will visit us again soon. Victor More 

Calgary, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 9, 2014

My husband and I had met our cousins from England in Orlando and we had traded points of our timeshare to stay in a 2 bedroom unit at Westgate. We were in the 2400 building with a lake view gorgeous view from our screened in deck of some massive florida mansions. The unit was a little dated but huge! The... More 

Helpful?
Thank Crystal w
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review. We do apologize for any inconvenience that you may have experienced as a result of attending one of our timeshare presentations and are sorry that this distracted you from your family vacation. Participation in our timeshare presentations is voluntary and we do offer all of our owners/guest the opportunity to participate and for opting to... More 

Spring, Texas
Level Contributor
4 reviews
3 of 5 stars Reviewed March 9, 2014

We checked out after a night, but much of it had to do with the pros of staying on a Disney property rather than unsuitable conditions. Pros and cons ... Pros ... Lots of space ... The 2-bedroom is really two separate places, with the bigger kitchen in the place with the living room. Each had an atrium/patio, which was... More 

Helpful?
Thank Wend6123
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you very much for your response. We are sorry to read that your stay was not as satisfactory as you expected. Your suggestions will certainly be relayed to the appropriate department. Thank you for choosing Westgate and we hope you come back soon! Ariel More 

Detroit, Michigan, United States
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 8, 2014

I stayed in 1-Bedroom deluxe is was very spacious and clean. Love design of room and the 2 full bathrooms. Clean and spacious kitchen. The beds were very comfortable and house keeping does a nice job. Even the studio was nice and spacious (my biz partner stayed in studio). All have an outdoor patio. The BAD for this resort is... More 

Helpful?
Thank STE067
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review. Please accept our apologies if you felt the check in process were too long, especially after a long journey. We appreciate your comments, as it helps us identify areas in which we can improve. We hope to have another chance to provide you with a wonderful stay. Victor More 

Oldsmar, Florida
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 8, 2014

I went there for a meeting, and it was spectacular!!!!!!!!!!!!!!!!!!!!! I love the hot tub and the pool!!!!!!!!!!!!!!! Very relaxing and cozy. The room has bouncy beds, perfect for kids. There is a nice view from a lot of the rooms. I LOVE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful?
1 Thank Angela L
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for sharing your response. We’re thrilled you had a “spectacular” stay! It is great to know you enjoyed our hot tubs and pools. We love to hear when our guests have a great stay with us. We hope you come back and visit us soon! Sincerely, Idalise More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Location: United States > Florida > Central Florida > Orlando
Price Range: $86 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Hotel Style:
#31 Spa Hotel in Orlando
#44 Top resorts Hotel in Orlando
#48 Luxury Hotel in Orlando
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