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Westgate Lakes Resort & Spa

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Westgate Lakes Resort & Spa
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4,970 Reviews from our TripAdvisor Community

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Showing 3,693: English reviews
Alberta, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at Westgate Lakes Resort & Spa from Aug 18-25, 2016. We stayed here because we bought a package deal through Expedia (Sunquest) and the flight/hotel package was a good price. We had booked a 2 queen bed standard room, but as the time for our trip drew closer, we considered upgrading so we could have a separate room... More 

Helpful?
Thank MrsMor
Hollywood, Fl
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've been coming here for over a decade. We love the ambiance, amenities, etc. Our room was only a studio, but it was huge, with an enormous screened in patio and Jacuzzi tub. Loved it. Only issue was, and very surprising, was that every single solitary outdoor hot tub was broken. All of them. Either no jets or no heat.... More 

Helpful?
1 Thank BKMiami
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Westgate Lakes has all the potential one could possibly want in an Orlando-based resort minus everything charming, quaint, or appealing. Sound bad? No, not really. This place is plot of condominium-esque structures built beside a foreboding lake. Altogether, it's top-notch for travelers on a budget that simply want a wholesome safe resort. The property skips the whimsy of eye-popping landscapes... More 

Helpful?
1 Thank Joshua H
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate you sharing your review with us. We do hope that our resort staff was able to address all of your possible concerns. We are all at hand to best cater to all of your needs, and willing to do what we can to better your stay. We have taken note of your concern and have shared it with... More 

Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We were woken up every morning at 6-7 am by the groundskeepers trimming the hedges or the street sweeper outside our rooms. The rooms were not very clean and were in disrepair. They showed signs of heavy use. Cleanliness at this resort is not very good. Mold in the showers. AC broke down 3 days in a row. Smoke alarm... More 

Helpful?
2 Thank Landis L
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for being our guest! We appreciate all feedback received from our guests as it allows us to see if there is need for improvement in any area of our service, products, or facilities. We trust you will continue to stay with us, enjoy more of our services, and Westgate Resorts hospitality. Luna More 

Boston, Massachusetts
5 of 5 stars Reviewed 1 week ago

This resort is really an excellent place to relax. We spent 2 weeks in one of the apartments. My sister-in-law and my brother were staying also, quite close to us. Pools are nice, renovated, poolside bars have an efficient service. We would come back next year.

Helpful?
Thank angelaangiecooper
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We reserved a family suite for a week in August 2012. It is clean, spacious, room cleaning every day, have to pay for wifi. Lots of pools, my fav was the pelican. Resort was crowded but still relaxing. Would come back.

Helpful?
Thank Emilysmithclark
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review. We are glad to know that you enjoyed a wonderful vacation with us. We hope that you have the chance to visit us again soon. Luna More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

So we got a week getaway to this "resort" as they participate in the timeshare program. The hotel is huge, many building blocks on the property. What they don't tell you is that they book all the "freebees" mixed with true guests and owners, they are very aggressive to sell their programs and always offer comp stays. So you are... More 

Helpful?
3 Thank Jason J
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your review with us. It is unfortunate to hear that you may have experienced an unsatisfying vacation experience with us. Unfortunately, we do not have this type of sales tactic to entice our guests. The offers, specials, and promotions that we offer are available for all of our guests and owners, and are always welcome to... More 

São Paulo
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice atmosphere, well located, beautiful landscape. Service is excellent. I'm an owner, I didn't think it was a good deal but now it has paid off. Very well secured and they keep mail for you in advance before you arrive.

Helpful?
1 Thank Rodrigo M
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review. We are glad to know that you enjoyed a wonderful vacation with us. We hope that you have the chance to visit us again soon. Luna More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed our stay here. Love the fact that you can get a stay for a family for about the same rate as hotels. The perk is that you can get the space that you need for a family. We stayed in a two-bedroom villa that had 2 full bathrooms, a full-kitchen, dining area and living area. This is a great... More 

Helpful?
Thank SerenaWilliamsfamily
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate you sharing your review with us. We are thrilled to hear that you and your family enjoyed vacationing with us and that you found us at a great value. It is also delighting to hear that you enjoyed the spaciousness of your accommodations and that you felt secure here. We hope to have another chance to exceed your... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

I purchased with Westgate in 2006 while on my honeymoon. The selling point was the "water park" that they were suppose to build for the kids. That has yet to happen. Every year all I received was excuses about permits, space and soon. The investment felt good in the beginning but every year we were place in out dated rooms... More 

Helpful?
1 Thank Leo C
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for being our guest! We appreciate all feedback received from our guests and owners as it allows us to see if there is need for improvement in any area of our service, products, or facilities. We trust you will continue to stay with us, enjoy more of our services, and Westgate Resorts hospitality. Luna More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Location: United States > Florida > Central Florida > Orlando
Price Range: $88 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Hotel Style:
#31 Spa Hotel in Orlando
#44 Top resorts Hotel in Orlando
#47 Luxury Hotel in Orlando
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