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Westgate Lakes Resort & Spa

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Westgate Lakes Resort & Spa
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5,028 Reviews from our TripAdvisor Community

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Showing 3,742: English reviews
Miami, Florida, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed there for a night and the stay was just OK. The location is good, close to International Drive and to some locals' spots. The service is friendly but poor; the toilet leaked all the time, I've asked to have someone coming to fix it while I was in the convention but nobody came. It looks like housekeeping comes to... More 

Helpful?
Thank MayaTapas
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed a week in September 2016 in building 400 on 5th floor with three adjoining rooms. The building was dated and had a musty mildew smell and the patio door would not lock. The staff was phenomenal and the activities were very nice however the smell was hard to get used to in our building.

Helpful?
Thank Sarah M
aberdeen
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Having read previous reviews I was a bit apprehensive after booking this resort, however no need to be. I phoned ahead and asked for a lake view and when my husband, mum and dad arrived we were greatful to hear we had been given our lake view and we're upgraded to 2 x 2 bed suites which was massive. The... More 

Helpful?
Thank arcolmoir
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I had visited this resort a few years ago and I must say the improvements are wonderful! Check in was super easy, our two bedroom villa was clean, comfortable and recently updated. No complaints about our accommodations as they were better than expected! We were on the 6th floor directly above the pool. Beautiful view. The 90 minute presentation was... More 

Helpful?
Thank Terri_1972
Register, Georgia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This resort is not the nicest resort in the area but it is also not the worst...it is mediocre. First a few positives... The rooms are nice. We got a room with the upstairs loft and skylight. For a small child it is not great due to it being loud and not being able to stay up and chill or... More 

Helpful?
Thank mtrules2002
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Don't trust anyone here, specially housekeeping! Put all your things away and dont forget anything! You will never get it back!!! No one will help you if you lost something in your own room. They will deny everything!

Helpful?
Thank honestreviewerhere8
Bradenton, Florida
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

So Westgate is not the Cadillac of time shares. Once you realize this, this is a decent place. Rooms are cozy but outdated. Still you have all you need. Beds are comfy. Everything is clean. Nice pools and amenities. You can't beat location. Center of it all. We will return !

Helpful?
Thank jbay8497
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your review with us. We are glad to see that you enjoyed the comfort of your accommodations and that you were able to take advantage of using our wonderful resort amenities. We certainly look forward to seeing you vacation with us again in the future. Luna More 

Tifton
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have been an owner since 2007 and this was the most relaxing vacation so far. No timeshare people stressing me out. I said no and they left me alone. Every year they want me to buy more property so that I can rent it out. I thought that was their job. Anyway many new upgrades and more to come.... More 

Helpful?
1 Thank herrop
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback. We are thrilled to hear that you enjoyed a wonderful vacation at our resort and that you were able to see our newly added improvements. We hope that you have another opportunity to vacation with us again soon. Luna More 

Ft Worth, Texas
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Suffered through very harassing presentation to get a voucher for the smokehouse that is not open for lunch. Arrived for dinner to be told a 30 minute wait. Ask for food to go to be told I had to pay 15% gratuity as well as wait 30 minutes. Really?

Helpful?
Thank billiejean0408
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review. As a timeshare resort, participation in our tour is completely voluntary. We hope that your concerns that you have shared with us will not hinder you from visiting us again soon. Luna More 

Corpus Christi, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Nice 3 bedroom split into two units. Very nice accommodations. Unfortunately, the people in the above unit continues to spoil our stay. Sliding doors to the balcony from the living room and master bedroom constantly open/close. Don't understand it as its 90F plus day/night (same humidity) out on the balcony but these idiots seem to only want to sit out... More 

Helpful?
Thank AxSlash
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your review. We are saddened to hear that you may have experienced noise disruptions while vacationing with us. We do hope that our staff was able to address this for you prior to your departure. It is our hope that this will not hinder you from visiting us in the future. Luna More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Location: United States > Florida > Central Florida > Orlando
Price Range: $87 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Hotel Style:
#31 Spa Hotel in Orlando
#45 Top resorts Hotel in Orlando
#48 Luxury Hotel in Orlando
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