We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Westgate Lakes Resort & Spa

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Westgate Lakes Resort & Spa
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]}}
Add Photo Write a Review

5,148 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,816: English reviews
Reviewed 3 days ago NEWvia mobile

I recently stayed at Westgate for the annual Classic weekend. Check in was quick, however they failed to mention the $50 hold fee. The room was clean however slightly outdated. . I was hoping to be "Amazed" . Please if we are going to need parking passes on certain condos, why not get a system to where the spaces are...

 Report
Helpful?
Thank Devaney D
Wagoner, Oklahoma
Reviewed 5 days ago NEW

We were in Orlando for a stay at a Disney resort but we got to town a night earlier than we had originally planned. My parents had a suite at Westgate Lakes, so we just booked a room there for our extra night. We got to our room a little before 10:00 pm and started getting ready to go to...

 Report
Helpful?
3Thank abartholomew1984
Reviewed 1 week ago via mobile

Great hotel for vacation. If you want to go somewhere good but don't like drive far you will like this place. About 5 minutes away from international drive where there is everything from restaurants to amusement park.

 Report
Helpful?
Thank Akash L
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We thank you for visiting the Westgate Lakes Resort, as well as for taking the time to share your experience in this review. It is very much appreciated and at the same time very helpful for future guests. We are conveniently located close to all of the areas theme parks, shopping and dining. We are happy that you enjoyed your...

Jackson, Michigan
Reviewed 1 week ago

Stayed in the 1400 building and had two small issues the resort corrected immediately. I read the previous reviews and cannot agree with all the negativity. We would recommend staying again. The only thing that was difficult was parking at night but that's to be expected in a resort of this size. The parking garage had room each time.

 Report
Helpful?
1Thank JesseFuller
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for being our guest and providing such a kind review of our property. Although we never like for our guests to have any issues, we are glad our team was able to assist you with your needs. We trust you will continue to stay with us, enjoy more of our services, and Westgate Resorts hospitality. Anja

Redford, Michigan
Reviewed 1 week ago

My husband and I recently stayed at this resort on recommendation from a friend of ours who has a time share here. The resort staff was very customer friendly, as well as the sales people who tried to entice us to purchase a time share. The room that we had was a studio, which was very nice, and the bathroom...

 Report
Helpful?
1Thank Tonia H
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for visiting the Westgate Lakes Resort and Spa. We always welcome feedback from our valued guests as we rely on this to show us where we are doing well or where we can improve. We apologize for any inconvenience due to the issue with the elevator and are glad it was able to be fixed quickly. Rest assured...

Maine
Reviewed 2 weeks ago via mobile

My friends and I decided to make use of my grandfathers wonderful time share at the Westgate Lakes and have thanksgiving there. We went fishing and ate at their very own smokehouse after being recommended by the pool bartender James, who was very friendly and attentive to our needs as guest and tastiest drinks if I might add, and although...

 Report
Helpful?
2Thank StephHousier0809
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review. Our goal is to provide a relaxing and enjoyable stay for all of our guests. We are happy to read we were able to do just that; and it goes without saying the amount of gratitude we feel when reading that you plan to return to our resort as the result of a great stay....

Minnesota
Reviewed 2 weeks ago

We stayed here the week before Thanksgiving. We loved that it was just minutes from all the theme parks, had a free shuttle to the theme parks, just minutes from the airport, has security guard at both entrances, lots of things to do there (tennis, mini-golf, ping-pong, basketball, swim in any of their 7 pools, volleyball, paddleboats, etc). Lots of...

 Report
Helpful?
1Thank Chelledan03
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for sharing your experience. We are so happy that you had a great time. All of our staff is there to make you feel comfortable and we strive for our staff to be very friendly, helpful and knowledgeable. We are thrilled you were able to take advantage of our great location and enjoy our resort amenities....

Bayville, New Jersey
Reviewed 2 weeks ago

Traded our RCI to stay here in the Delux Villas. Place was huge. Rooms were large with huge Grecian Jacuzzi in master bedroom. Beds were ok and the place was clean. Would stay here again. We had a car because we wanted to come and go and not have to schedule a shuttle. Since it was a timeshare trade I...

 Report
Helpful?
1Thank dinerdon
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review. It pleases us to know that you enjoyed the comfort of your accommodations and that you enjoyed our ideal resort location. We appreciate all feedback received from our guests as it allows us to see if there is need for improvement in any area of our service, products, or facilities. We trust you will continue...

Reviewed 2 weeks ago

what a fabulous room so big, jacuzzi bath , king size bed , washer dryers, dishwasher full kitchen , full size lounge area. could not fault it . lovely grounds with a good supermarket / deli . staff friendly. good sports bar with outdoor seating around a pit.

 Report
Helpful?
Thank Caroline Y
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your review. It is such a pleasure to know that you enjoyed a wonderful vacation with us. We are glad to see that you enjoyed our lovely staff and great resort amenities. We hope to see you again soon. Luna

Mount Pleasant, Michigan
Reviewed 2 weeks ago

I was an IAAPA Attendee who stayed here during the period of 11/13/16-11/18/16. During my stay I experienced a traumatic experience. On the evening of 11/16/16, I entered my room, turned on the lights and checked the closets as I normally do. I placed my purse on the bed and checked under the bed. The bathroom was dark so I...

 Report
Helpful?
2Thank Bonnie S
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your experience with us. It is certainly unfortunate to hear that you may have endured such an unpleasant experience. We have reached out to our Risk Management team to let them know of your desire to be updated. The Risk Management team handles matters such as this, not the General Management. Typically, this team investigates all...

Questions? Get answers from hotel staff and past guests. Ask a question

2,143 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1566)
Viewed
Room/Suite (391)
Viewed
Hotel & Grounds (218)
Viewed
View from Room (93)
Viewed
Bathroom (94)
Viewed
Pool/Beach Area (110)
Viewed
Family/Play Areas (20)
Viewed
Dining (58)
Viewed
Business Center/Function Rooms (6)
Viewed
Other (576)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (518)
Viewed
2 Bedrooom Villa (56)
Viewed
Amenities (146)
Viewed
Pool (59)
Viewed
Dining (22)
Viewed
Studio Villa (85)
Viewed
The Hotel (63)
Viewed
Two Bedrooom Villa (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (23)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (5)
Viewed
View from Room (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Orlando
10.0 mi away
Westgate Town Center Resort & Spa
0.9 mi away
Avanti International Resort
2.2 mi away
The Point Orlando Resort
The Point Orlando Resort
#22 of 333 in Orlando
4,257 reviews
Show Prices
Show Prices
Show Prices
4.9 mi away
Caribe Royale All Suite Hotel & Convention Center
1.0 mi away
Doubletree by Hilton Orlando at SeaWorld
2.4 mi away
Marriott's Grande Vista
Marriott's Grande Vista
#51 of 333 in Orlando
3,641 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Location: United States > Florida > Central Florida > Orlando
Price Range: $97 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Sabre Hospitality Solutions, Priceline, Travelocity and Odigeo so you can book your Westgate Lakes Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Hotel Style:
#31 Spa Hotel in Orlando
#45 Top resorts Hotel in Orlando
#50 Luxury Hotel in Orlando
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Westgate Lakes Resort & Spa staff and other travelers.
241 questions
Ask a question

See all questions (241)

Questions? Get answers from Westgate Lakes Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The view from the roach room that was facing the lake was nice, as well as the view from the room with no lock.”
  • The roach that crawled out of the pillowcase
  • the message on the sign was certainly not accurate when it came to the staff that we spoke to.
 of 5 bubbles abartholomew1984, 5 days ago | Read review
“I would ask for an end unit. Allows for more windows and neighbors on only one side.”
 of 5 bubbles JesseFuller, 1 week ago | Read review
“block 4 not too far from main lobby”
 of 5 bubbles caroliney877, 2 weeks ago | Read review
“Poor guest service that is not worth a penny!”
 of 5 bubbles Q122LQbonnies, 2 weeks ago | Read review
“Our room was 2223B - which was quite a ways to walk to restaurant or main lobby.”
 of 5 bubbles UsaTammer, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay