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Westgate Palace Resort

1,658 reviews
#182 of 340 Hotels in Orlando
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Traveler (621)
Room & Suite (272)
Pool & Beach (73)
Overview
  • Excellent40%
  • Very good31%
  • Average11%
  • Poor8%
  • Terrible10%
Travelers talk about
“universal studios”(125 reviews)
“wet n wild”(59 reviews)
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
4.0 Star Hotel
All hotel details
Rooms
Mar 6Mar 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,658)Write a Review
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1 - 5 of 1,375 reviews
Reviewed 2 days ago via mobile

The staff was amazing! Luis and Cookie were absolutely very attentive to our needs. Loved them. The pool was nice but the fact that there was only 3 hours of sun light at the pool was very disappointing. That would have been good to know...More

Thank Hpbrendlinger
Response from WestgateGuestRels, Guest Relations Manager at Westgate Palace ResortResponded yesterday

Thank you for taking a moment to share your review with us. It means a lot to us to hear when members of our team have helped make your Westgate experience a great one. We do regret to hear that the sun didn't want to...More

Reviewed 1 week ago via mobile

Spent a week in the Westgate Palace Resort on a family vacation to Orlando. The hotel is located within walking distance to Universal studios which was the reason for our stay. The suite was large and spacious and very clean with no sign of any...More

1  Thank Seanie M
Response from WestgateGuestRels, Guest Relations Manager at Westgate Palace ResortResponded 6 days ago

Seanie, We thank you for visiting the Westgate Palace Resort, as well as for taking the time to share your experience in this review. It is very much appreciated and at the same time very helpful for future guests. Providing our guests with quality accommodations,...More

Reviewed 1 week ago

Room was clean, and spacious. Bathrooms were odd and poorly maintained. Noisy service vehicles at 6:30 AM every day. Parties and loud music in the gated parking lot. Pool and hot tub were functional but average. No balconies. Good Location. Hot water was turned off...More

Thank NSTelemark
Response from WestgateGuestRels, Guest Relations Manager at Westgate Palace ResortResponded 1 week ago

Thank you for sharing your experience with us. We certainly appreciate all guest feedback, as we are continually able to improve our services and product from such comments. The occurrences you outlined are certainly not indicative of our service potential. We value your feedback as...More

Reviewed 2 weeks ago via mobile

Watch out for the Time Share pitch! I’ve let myself calm down after our first day there — after which just ruined our full day. We were so upset. But, gave the location a chance, and will comment on that first, with the time share...More

Thank elle59105
Response from WestgateGuestRels, Guest Relations Manager at Westgate Palace ResortResponded 2 weeks ago

Thank you for sharing your experience at our Westgate Palace Resort with us. We are happy to know that you enjoyed our awesome facilities and excellent location. We regret to hear about any inconvenience you may have experienced while staying with us. As a timeshare...More

Reviewed 3 weeks ago

Excellent hotel, very good location if you dont hire a car. Staff friendly and very efficient. Cleaning service everyday. All you would need in a home from home. Booking office for Parks on site. Went to the Spa at sister Hotel and complimentary mini bus...More

Thank janetlarkin13
Response from WestgateGuestRels, Guest Relations Manager at Westgate Palace ResortResponded 2 weeks ago

Thank you for sharing your experience at our Westgate Palace Resort. We are delighted to know that you enjoyed our awesome amenities, outstanding staff and amazing facilities. We look forward to seeing you soon! Lexa

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Business Center with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
$142 - $315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Top resorts Hotel in Orlando
#50 Luxury Hotel in Orlando
#126 Business Hotel in Orlando
#161 Family Hotel in Orlando
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$142 - $315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Top resorts Hotel in Orlando
#50 Luxury Hotel in Orlando
#126 Business Hotel in Orlando
#161 Family Hotel in Orlando
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (621)
Room & Suite (272)
Pool & Beach (73)
Dining (5)
Amenities (27)
Family and Play Areas (10)
Questions & Answers
Ask a question
angiedargo
February 10, 2018|
AnswerShow all 9 answers
Response from Lennart G | Reviewed this property |
I did not met any salespeople at my stay.
1
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Steven H
January 28, 2018|
AnswerShow all 2 answers
Response from sademcfadden | Reviewed this property |
Is this a question or a review?
0
Votes
Scott D
January 25, 2018|
AnswerShow all 2 answers
Response from Ed S | Reviewed this property |
Not sure if they allow pet in westgate palace. I haven’t seen any pets during my visit on October. According to bringfido website “ Sorry, dogs are not allowed at Westgate Palace.” Anyway, wether they allow or not, I highly... More
0
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Room Tips
"Higher floor and pond view."
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"good location, close to the convention center and other dining options"
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"proximity to universal and International drive"
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"The extra room of the deluxe suites are well worth the reasonable cost."
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