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Westgate Palace Resort

6145 Carrier Drive, Orlando, FL 32819
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Westgate Palace Resort
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1,356 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Liverpool, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed twice with my family most recently December 2015 for 3 weeks and loved every minute - clean and has everything u need, friendly staff and ideal location! Like a villa with benefits of a hotel! 👌

Helpful?
1 Thank Gemma J
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Visiting Orlando for a couple of nights with wife grandson and his parents ,wanted a suite together with 2 beds& 2 baths and close to universal and not the usual, just somewhere to sleep while at the park. Good reviews on TA steered us to this one, this is a condo resort and the quality of the room showed well,... More 

Helpful?
Thank Rob C
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the time to share your comments with us. We are so delighted to learn that you were able to enjoy of our fully equipped unit, views from our resort, and resort amenities. We always aim to excel in all areas of our resort, to achieve the full satisfaction of our guests. We are pleased that you... More 

Suffolk County, NY
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stood here for a week with my family and all of the employees are extremely polite. The room was dusty, and dirty. The best area of this place is the activities room. They have the best of the best working there. Erica, Eduardo, Liz, Jason, Daniel and Chris made my girls feel so comfortable, and with Alex the security we... More 

Helpful?
Thank Vega631
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Your feedback is appreciated. We are so thrilled to learn that you had a wonderful time with us at our resort, and that you enjoyed our friendly staff, resort amenities, and security team. Cleanliness is most definitely one of our priorities, and our housekeeping staff is in place to ensure that each unit is up to par prior to our... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Westgate Palace resort is the place i need when taking vacation. I was invited by my niece and her husband who own timeshare. The place was clean and beds were so inviting specially after a day of fun in any theme park. Close to all aminities you need while on vacation. Having all the basic need in the kitchen for... More 

Helpful?
Thank Graiz21
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your review. It brings us a great amount of joy to learn that you were able to fully enjoy of cleanliness, convenient location, and all the amenities that our resort and units offer. We aim to be your home away from home, while visiting Orlando. We hope to have the wonderful opportunity of serving you again in... More 

Ballymena, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff very friendly and helpful. Amenities excellent. Room was a deluxe villa, a spacious two bedroom suite which was clean and excellently furnished Housekeeping was efficient and rooms kept well stocked with clean towels and toiletries and cleaning supplies and coffee! Plenty of crockery and utensils for duration of vacation. Air conditioning failed on penultimate day and was sorted within... More 

Helpful?
1 Thank crazymama42
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the time to share your review with us. We are so delighted to learn that you were able to enjoy of our friendly staff, spacious and clean unit, and central location during your stay. We always aim to excel in all areas of our resort, as your full satisfaction and comfort is of highest priority to... More 

Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived with slight trepidation as it was our first time in Florida and the reviews for this hotel were mixed. Check in was perfect by a very friendly girl, we were directed straight away to the time share people but I was prepared for this and politely declined. We were shown to our room by a porter who wheeled our... More 

Helpful?
1 Thank Irishlass_12
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the time to share the details of your visit to our Westgate Palace Resort. It sincerely brings us happiness to learn that we were able to exceed of your expectations. We aim to take advantage of any situation where we can go above and beyond for our guests. We are pleased to learn that you enjoyed... More 

Dublin, Ireland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent 2 bedroom apartment for myself and family. These apartments are well kept and clean. Fantastic fully equiped kitchen for a home from home experience, they even supplied washing up liquid and washing power! We loved our stay. The reason I've given 4 and not 5 stars is because the window shutters let in light into the rooms early in... More 

Helpful?
1 Thank JamesHBristol
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your review. It brings us delight to learn that you and your family were able to fully enjoy the cleanliness of our units, along with all of our accommodations. We aim to provide everything needed to be your home away from home. Please be advised that we are a timeshare resort. There is never any obligation to... More 

Atlanta, Georgia
2 reviews
3 of 5 stars Reviewed 1 week ago

We were just here. We were a tad disappointed that the room didn't look quite as roomy as the pics displayed online. Been coming to Orlando for over 12 yrs since our kids were preschoolers. Each time we stayed at the Westgate Lakes but this was our 1st stay at the Palace. Pros: Accessibility is the best feature of this... More 

Helpful?
Thank rashundag
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the time to share your honest feedback with us. We are pleased to learn that you found satisfaction in our accessibility and prime location, along with our helpful and accommodating staff. Please be advised that our resort staff would be happy to supply you with any additional or missing items that you may need. We do... More 

Jamaica, New York
1 review
5 of 5 stars Reviewed 1 week ago

Love love love this hotel....I enjoy everything thing about our stay here.....Marlyn and Zab at the front desk was helpful and friendly ..... They did say when booking that it doesn't have daily room service but fortunately for me this wasn't so .....I had ample supplies of everything (without have to call the front desk).....my kids was so impressed with... More 

Helpful?
Thank Danejas
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

It is so wonderful to see that you loved your time spent with us! Thank you for taking the time to share your positive review. We are so delighted to learn that you were able to thoroughly enjoy our friendly staff, resort amenities, prime location, and incredible views. We aim to offer everything necessary to please our visitors of all... More 

Gaston, North Carolina
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

First off I am an Owner at the Palace. I have been since pre-construction way back in 2001. My family and I returned June 2016 for our stay and had a great time. They have made some great improvements. They now have paddle boats for use and they actually gave the owners some special time and a BBQ. I was... More 

Helpful?
Thank Wade_Moseley
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for being a part of our Westgate family! We are so pleased that we had the wonderful opportunity to serve you again, and that you were to enjoy of our ongoing improvements to our resort. We understand that there is always room for improvement, and we aim to provide only the utmost best to our owners and guests.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
A Stylish, Two-Towers Vacation Resort in the Heart of Orlando Westgate Palace Resort is an amazing two-tower, lakeside Orlando, Florida, hotel that lies just off world-famous International Drive and within walking distance of Wet 'n Wild(R) Water Park and more than 200 specialty shops and family-friendly restaurants. Guests enjoy spacious accommodations that feature all the comforts of a fully furnished home and a multitude of onsite amenities, including a heated outdoor pool, hot tub, Pool Bar and much more. ... more   less 

Additional Information about Westgate Palace Resort

Address: 6145 Carrier Drive, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range: $144 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Palace Resort 4*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Odigeo and Travelocity so you can book your Westgate Palace Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Hotel Style:
#36 Top resorts Hotel in Orlando
#40 Luxury Hotel in Orlando
#126 Business Hotel in Orlando
#165 Family Hotel in Orlando
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