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Westgate Palace Resort

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Westgate Palace Resort
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1,414 Reviews from our TripAdvisor Community

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Showing 1,168: English reviews
Delta
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I've been to other Westgate properties in Florida, and this one pales in comparison. As a family of 6, we trusted the website when it said the rooms sleep 6. Technically, they do sleep 6; however the pull out couch is the most uncomfortable thing I've ever slept on. After living through the creaking springs the first night, we started... More 

Helpful?
Thank DKLaura73
Dublin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here with 3 friends in September. Upon check in we were brought over to a different desk. Asked to do the breakfast conference for 90 minutes, politely refused as we had missed our connecting flight so already missed a day of our holiday so our time was precious! Phone call the next day at 8am to ask us to... More 

Helpful?
Thank kennedb1
liverpool
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for two weeks at westgate with my family what can I say the location is great for international drive and all food outlets , literally round the corner from wet n wild and few mins from universal. Disney about 20 mins away. Walmart 5 mins away in car if not Walgreens within walking distance and lots of mini markets.... More 

Helpful?
Thank martin1925
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I recently stayed in Westgate palace. The place is very clean and rooms are very spacious with full kitchen and washer/dryer facilities. However construction work was being done above us and adjacent rooms! The noise was terrible every morning! We complained and nothing was done on our last day carpets were being removed from the room across from us and... More 

Helpful?
Thank Vicky K
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

It is nice to know that you liked our clean and spacious units. As you mentioned, we are in the process of many enhancements throughout all of our units and overall property. We are sorry for any disturbance that you may have experience and we appreciate all of our guest’s patience during this process. Participating for our timeshare presentation and... More 

ireland
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in a two bed apartment for three weeks in July. Room was a good size with good facilities. Counter space in the kitchen was very limited and we had to ask several times for an extra kitchen chair (there was only two in the apartment and there were three guests booked into the hotel). It took them 11... More 

Helpful?
1 Thank fussyz
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your feedback. We are pleased that you enjoyed our spacious and fully equipped units. It is great to hear that you enjoyed our resort amenities such as our pool, fitness and arcade center. Nothing pleases us more than to hear that our guest’s overall stay was a pleasurable one. Your comments regarding our Draft’s Sport Bar and... More 

Fort Myers, Florida
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night at the Westgate Palace while visiting Universal Studios. There were 4 adults in our party and the rooms were spacious with separate bedrooms with a living room in between that would sleep another 2 people. What impressed me was the great price as I was able to get one room for all of us for less... More 

Helpful?
1 Thank M S
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We are excited to hear that you found value in your stay and enjoyed our spacious units along with our convenient location. Our mission is to ensure our guests enjoy their stay and it was our pleasure to extend this courtesy to you. Thank you again for your candid feedback and hope to see you again soon. Lissy More 

Bartlett, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was nice and clean. Loved the space and separate bedrooms for the kids and the price was reasonable. Big Con: the hotel is a tower with 18 or more floors and all but one elevator was broken for 4 of the days of our trip. This made for LONG waits and everyone trying to cram into a single... More 

Helpful?
Thank DyGehrke
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your experience. We are thrilled that you enjoyed our clean and spacious units. Allow us to apologize for the inconvenience that you may have experience with the elevator. Rest assured, our resort management team is aware of this matter and is working hard to resolve the issue; we appreciate our guest’s patience during this process. We... More 

Canton, Ohio
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice place. This was my second time staying here. I have stayed at the other Westgate's before but I like the location of this one better. It is closer to a lot of the attractions in the area. Try to request a unit on a higher floor for the view. You can see the fireworks each night.... More 

Helpful?
1 Thank shawnswife0715
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your comments. It brings us delight to see that you were able to enjoy of our prime location, along with the views of the surrounding attractions and our resort amenities. We are always happy to honor any special requests, as long as our availability permits. Please be advised that although we are a timeshare resort, we do... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a great time at this resort! The food at the restaurant was awesome but expensive! The grounds were beautiful! The pool was nothing short of amazing. Activities were scheduled each day. The room was a little on the small side. We had a two bedroom. The dryer was broken when we got there and our toilet overflowed on... More 

Helpful?
1 Thank Cedrick L
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the time to share your feedback with us. It brings us a great amount of happiness to learn that you found satisfaction in our resort grounds, resort activities, cleanliness, and attentive resort staff. We do understand that sometimes, concerns may arise that are out of our control. This being said, we can assure you that our... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

We were a family group of 10,so three separate rooms,we had the deluxe rooms... I could not fault this hotel at all....The rooms are quite big & spacious,2 bedrooms,2 bedrooms,shower In each one,TV in each bedroom & one in the main sitting area...also had a full kitchen with everything u would need...and a nice big breakfast bar....bonus was a washer... More 

Helpful?
3 Thank A TripAdvisor Member
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the time to share your comments with us. We are pleased to see that you enjoyed of our large and fully equipped units, housekeeping services, friendly resort staff, and resort amenities. We always aim to excel in all areas of our resort, as we understand that your full satisfaction is of priority to us. Providing unique... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
A Stylish, Two-Towers Vacation Resort in the Heart of Orlando Westgate Palace Resort is an amazing two-tower, lakeside Orlando, Florida, hotel that lies just off world-famous International Drive and within walking distance of Wet 'n Wild(R) Water Park and more than 200 specialty shops and family-friendly restaurants. Guests enjoy spacious accommodations that feature all the comforts of a fully furnished home and a multitude of onsite amenities, including a heated outdoor pool, hot tub, Pool Bar and much more. ... more   less 

Additional Information about Westgate Palace Resort

Address: 6145 Carrier Dr, Orlando, FL 32819-8254
Location: United States > Florida > Central Florida > Orlando
Price Range: $130 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Palace Resort 4*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Vacatia, Hotwire, Booking.com, Expedia, HotelsforEveryone, Hotels.com, Odigeo, Orbitz and Travelocity so you can book your Westgate Palace Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Hotel Style:
#35 Top resorts Hotel in Orlando
#43 Luxury Hotel in Orlando
#126 Business Hotel in Orlando
#165 Family Hotel in Orlando
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