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Grand Hotel Orlando at Universal Blvd

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7825 Universal Blvd, Orlando, FL 32819-8943
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Update from hotel: This property is temporarily closed until 07/30/2020.
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Traveler (300)
Room & Suite (150)
Videos (1)

About

#262 of 362 hotels in Orlando
Location
Cleanliness
Service
Value
We care for our customers. It’s a daily pleasure offering guests a fresh, upgraded breakfast and daily scheduled shuttles to and from local amusement parks. It’s easy since we’re situated in the heart of the resort area on International Drive, just two miles from Universal Studios and the convention center. This way, we cover more than just lodging. With 328 rooms to choose from, we’re bound to have the availability you’ll need all year round. Only a five-minute drive will stand between you and an epic day at Universal Studios. What’re you waiting for?
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Room & Suite (150)150
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Complimentary instant cofffee
Bowling offsite
Water park offsite
Children's television networks
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Complimentary tea
Vending machine
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Fax / photocopying
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish, Croatian, Dutch
1,175Reviews183Q+A83Room tips
Traveler rating
  • 295
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  • 123
  • 150
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Popular mentions
Jaymitz wrote a review Mar 2020
Windsor12 contributions8 helpful votes
Stayed here a week with my family. We actually extended our stay 2 nights after staying there for 5 when we could of booked elsewhere. As most say the staff is very nice, seems they would go out of their way when possible to do whatever is needed. Property is nice, pool is solid, they have music and it is open late. Wasn't super busy when we were here. Breakfast was better than a basic, we had meat or potatoes with eggs, bread, fruit, waffles and pancakes. Got us by with no complaints. The room we stayed in seemed recently upgraded. This place was cheap in terms of price but was a definitely a step up from any other 2 star hotel we've stayed at. In walking distance to everything you need, free shuttles although we did not use them. Got suckered into a timeshare to save some money but that was our choice. They did not seem too pushy and that is not the hotel anyways. Area felt safe as well. If you are looking for an inexpensive place to stay as your family will be out all day but want a step up than a low budget basic hotel this is it. Glad we found it and will be back for sure :)
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Date of stay: March 2020Trip type: Traveled with family
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Response from JanR2760, Manager at Grand Hotel Orlando at Universal Blvd
Responded Mar 23, 2020
Jaymitz, we were thrilled to have you extend your stay for another two nights! By the way, you're right: We would most definitely go out of our way to make your stay absolutely perfect. Anytime you're in town, we'll be here to take care of you and your family. Safe travels, Jan, General Manager
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angelflyhiTravels wrote a review Mar 2020
Washington DC, District of Columbia1 contribution
The Wyndham name should not be associated with this motel. Check in and out was easy but I didn't like the time share pitch after having a long day and checking into my room after 10pm. Next, the room smell was horrible (I wasted a lot of my perfume to try to get rid of the odor but was unsuccessful). The sheets were dirty with hair and stains. The towels and wash clothes had possible pubic hairs. I complained about the smell and sheets to the front desk via phone. I asked for air freshener, clean towels, wash clothes and linens and a possible room change if possible. Front desk staff was friendly but my room didn't change, I wasn't given air freshener but given a set of dingy sheets. Breakfast options were not good it was full of microwavable carb options. I will never stay or recommend this property. My daughter even stated she rather sleep in our rental car instead of the room.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from JanR2760, Manager at Grand Hotel Orlando at Universal Blvd
Responded Mar 17, 2020
We work really hard to make sure every room is ready for you when you arrive, so I'm very sorry to hear you had some problems. There are times when we cannot change your room, but as you said, we'll find ways to make your stay more comfortable. I hope you'll give us another chance in the future to show you what a five-star stay at our hotel can look like. Best, Jan, General Manager
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Amanda V wrote a review Mar 2020
Burlington, Canada1 contribution
This is an older hotel that is being beautifully upgraded with new beds and furniture. The hot breakfast each morning is wonderful and the pool is clean and heated. My only negative (and it is big for us) is that smoking is allowed all over the property. So even thought the rooms are non-smoking, there was always the smell of cigarette smoke in our room from people smoking outside our door and being drawn in through the ventilation system. It really aggravated my daughter’s asthma. It is a shame because the place is really nice. Would not go again because of this, unless the smoking policy is changed. Even staff walk around smoking, whether that is permitted or not.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from JanR2760, Manager at Grand Hotel Orlando at Universal Blvd
Responded Mar 17, 2020
Amanda, every aspect of your stay is important to us, and even more so when it begins to affect your family! That being said, I will definitely look into the cigarette smell and see what we can do to make sure everyone is following our policies. I hope you'll give us another chance to see how we've improved both the air quality of our facilities and on our policies thanks to your review. Safe travels, Jan, General Manager
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HollyandJason W wrote a review Mar 2020
Stoke-on-Trent, United Kingdom52 contributions8 helpful votes
The hotel is under renovation, the new rooms are more modern. Our room was in d block which overlooks the road intersection, the noise from the road was not a problem for us as we live on a main road anyway but people used to silence at night may struggle without earplugs. Ask for a room which will be quiet at check in as the staff are excellent. Even though the room had been upgraded there were a few issues which we raised with the staff and they were put right straight away, apart from a bath tap which was loose, the maintenance guy said he would fix that, I assume once we left as it did still work. Every member of staff was courteous and pleasant, all do a fantastic job of good quality customer service. Breakfast is simple and self serve. All of the food is lovely although we would have liked meat every day as some of us don’t like eggs which were the staple every day. We did not like the polystyrene plates and cups though with plastic knives and forks. This gave the meal a very cheap feel. The renovations didn’t bother us in our block, however it’s evident that work is taking place from the waste in the yard. We did encounter some of the workmen who, again, were lovely and always spoke and wished us a good day. The English may have a reputation for politeness but I have to say every person we have encountered during our stay has gone out of their way to say good morning, have a great day and with a smile. We’ve loved the people here. This is a budget hotel and you shouldn’t expect 5 star facilities, but you will get 5 star service.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from JanR2760, Manager at Grand Hotel Orlando at Universal Blvd
Responded Mar 17, 2020
Holly and Jason, your review about your stay means so much to us! I love what you said at the end: You will always receive five-star service with us! As you said, we're currently working on bringing you a five-star facility, and we can't wait to have you come back when everything is done. Till then! Safe travels, Jan, General Manager
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The Rhea Family wrote a review Mar 2020
1 contribution
I have visited this hotel. And I must say that I enjoyed my stay here. I especially enjoy meeting people. And a gentleman by the name Daniel the security was the one who stood out to me the most. He was very helpful when I needed something like a blanket,pillow, and directions to places. He was very polite and helpful. And everytime I saw him during my stay he was that same person. Helpful. Thank you Daniel the security for making my stay at this hotel very enjoyable.
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Date of stay: March 2020Trip type: Traveled with family
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Response from JanR2760, Manager at Grand Hotel Orlando at Universal Blvd
Responded Mar 16, 2020
It was a pleasure getting to meet you too! Be it a blanket, pillow, or directions, Daniel and everyone else on our team will always be happy to help you. I'll make sure Daniel knows you really appreciated all his honest help. Till next time, Jan, General Manager
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Previous
PRICE RANGE
$53 - $124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn universal studios area hotel orlando, comfort inn orlando, comfort inn universal orlando, orlando comfort inn
FORMERLY KNOWN AS
Baymont by Wyndham Orlando Universal Blvd
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
328
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Frequently Asked Questions about Grand Hotel Orlando at Universal Blvd
Which popular attractions are close to Grand Hotel Orlando at Universal Blvd?
Nearby attractions include The Escape Game Orlando (0.4 miles), Lockbusters Escape Game (0.6 miles), and Nick's Parlor Tricks (0.4 miles).
What are some of the property amenities at Grand Hotel Orlando at Universal Blvd?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grand Hotel Orlando at Universal Blvd?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Hotel Orlando at Universal Blvd?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Grand Hotel Orlando at Universal Blvd?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Orlando at Universal Blvd?
Conveniently located restaurants include Kings Dining Orlando, Fresco Cucina Italiana, and Whole Foods Market.
Are there opportunities to exercise at Grand Hotel Orlando at Universal Blvd?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at Grand Hotel Orlando at Universal Blvd?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Grand Hotel Orlando at Universal Blvd?
The staff speaks multiple languages, including English, Spanish, Dutch, and Croatian.
Are there any historical sites close to Grand Hotel Orlando at Universal Blvd?
Many travelers enjoy visiting City Hall (7.9 miles) and Jack Kerouac House (9.0 miles).
Is Grand Hotel Orlando at Universal Blvd accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.