We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Grand Hotel Orlando

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Hotel Orlando
View Map
{"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

64 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 43: English reviews
Sao Paulo, SP
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hi, I need some information about the receipt of packe for guests. Do the Hotel charge the receipt of package for the guests? If this service is charged, how much cost it? Thanks in advance, Paulo Romani

Helpful?
Thank Paulo R
Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

As mentioned this hotel has had many lives,this current incarnation is trying hard .the room was old fashioned but very clean the bed was fantastic and shower good aswell as a base for the parks or works but it is what it is nothing fancy.the staff were very helpful and Yolanda at guest services was excellant but yes as mentioned... More 

Helpful?
Thank david f
Management response:

Dear Valued Guest Thank for your feedback. It is very important to us. We hope to see you soon again! Thank you for staying with us. Warm regards, Stephanie Samot Grand Hotel Orlando Front Office Manager 407-313-9999 More 

Manchester, New Hampshire
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Grand Hotel in Orlando has apparently had many lives. It has operated as a hotel for many years in some instances associated with national chains and in some instances as an independent hospitality site. It currently is an independent hotel and is very well worth consideration for the traveler interested in good basic services and proximity to the fun... More 

Helpful?
Thank Jim R
Management response:

Dear Valued Guest I am thrilled by your comment. We strive for excellent service and our mission is to exceed our guest expectations, I am happy to hear about your experience during your stay with us. We hope to see you soon again! Thank you for staying with us. With warmest regards. Stephanie Samot Grand Hotel Orlando Front Office Manager... More 

1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

The staircase had pee on both levels for all 3 days I was there. The room smelled horrible . Staff was friendly and pool was ok. But hey, you get what you pay for. Location was good and close to universal studios, but hotel was sketchy and so was some of the people hanging out in the lobby at 11pm

Helpful?
Thank William R
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks for sharing your stay with us and we are glad you enjoyed our locations so close to the parks. We are also pleased our staff was friendly and helpful and you enjoyed a good breakfast to start your day. More 

Travelers are raving about these Orlando hotels

Somerset, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 15, 2016

We returned for our holiday last wk.This hotel is by no means grand! The hotel itself is fine as a base to sleep,arrived here in the early hrs, so didnt get to have a good look, just wanted to get our heads down. On waking we found the room to be quite bland, feel it could do with a bit... More 

Helpful?
Thank Rebecca M
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks for sharing your stay with us and we are glad your found our beds to be comfortable and our WiFi strong, that is a BIG plus for most guest. Not sure why your room was bland as all the room have been recently updated with new furnishing. We will address your concerns and thanks again for your comments. More 

Orlando, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 12, 2016

my husband was checking in and I went to the bathroom, which is very nice. the lobby is beautiful but I notice the man who was checking my husband and kids where talking to his co work and laughing at somebody. my husband listened to him and got the keys and we went to the game room. as we were... More 

Helpful?
7 Thank KKKKJ
Management response:

Dear Valued Guest I am very sorry to hear about this awful inconvenience, our staff is not allowed to share any personal information and /or personal contact with our guests. We had have made arrangements with the front desk staff as this behavior is unacceptable. I assure that this will not happen again. I would like to thank you for... More 

Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 11, 2016

I was visit Orlando,Florida two weeks ago from Brasil i stay in this hotel because my friends he was staying there and him recommended so i booking this hotel for two weeks, but when i get there i try to check in the guy in a front desk him so rude and him speak spanish with him coworkers about me... More 

Helpful?
2 Thank jackas403
Management response:

Dear Valued Guest Thank you so much for bring this issue to my attention. We strive for excellent service and we failed. I am very sorry to hear about this inconvenience. I assure you this will not happen again! We would hope you give us another chance to make it right! Sincerely, Stephanie Samot Grand Hotel Orlando Front Office Manager... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 9, 2016 via mobile

We stayed here since it's just a few miles away from the parks. They offer a shuttle service to universal but it's at weird times. (Me and my husband ended up getting an uber and it costs about 5.50 for the ride.) It's a decent hotel, nothing special, it was pretty clean and everything. They offer a free continental breakfast... More 

Helpful?
Thank Jess H
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thank you for choosing the Grand Hotel Orlando, we Thank You for your 4 star review. Glad you were happy with our great location to all the Theme parks and you found your room to be clean and comfortable for a good nits rest. More 

bonaire
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

Our hotel rooms were very clean. We had renovated rooms with feathered down white comforters. One side is still under reconstruction. Walking distance to International blvd. Complimentary breakfast needs some adjustments....Pastries, cold waffles & pancakes sitting in a warmer, not enough eggs distributed, hard to get to cereal & excellent mixed fruit. Coffee, milk & juices (available all day). Laundry... More 

Helpful?
Thank seabreeze007
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

We are so very pleased you enjoyed your stay at the Grad Hotel Orlando. We are pleased our staff was so attentive and you enjoyed our clean and spacious rooms. We will listen to your advice and discuss your concerns with Management. Thanks again for your comments. More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2016

Our stay was quite unique. We were there during a very difficult time in our lives. I needed a safe place for us to live until our permanent place could be prepared. Being there for a month was made our lives easier. Their staff were very concerned about our situation being attentive to our every need. Being a care giver... More 

Helpful?
Thank ladyandros55
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks for sharing your stay with us and we are pleased we were able to help your through your difficult time. Our location is GREAT just minutes from shops, restaurants and Attractions. More 

Questions? Get answers from hotel staff and past guests. Ask a question

188 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (37)
Viewed
Hotel & Grounds (3)
Viewed
Dining (3)
Viewed
Bathroom (5)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (23)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (135)
Viewed
Amenities (19)
Viewed
Pool (17)
Viewed
Dining (6)
Viewed
Standard Accessible Room (17)
Viewed
Standard Double Queen Room (22)
Viewed
Standard King Room (18)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (4)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Orlando hotels
Florida Center
Monumental MovieLand
Monumental MovieLand
#244 of 334 in Orlando
3.0 of 5 stars 1,343 reviews
Show Prices
Show Prices
Show Prices
Econo Lodge International
#201 of 334 in Orlando
3.5 of 5 stars 564 reviews
Florida Center
Floridian Express Hotel
Floridian Express Hotel
#291 of 334 in Orlando
3.0 of 5 stars 1,370 reviews
Heart of I-Drive
#284 of 334 in Orlando
3.0 of 5 stars 718 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room

Additional Information about Grand Hotel Orlando

Address: 7825 Universal Blvd, Orlando, FL 32819-8943 (Formerly WOW Resort)
Location: United States > Florida > Central Florida > Orlando
Price Range: $46 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Grand Hotel Orlando 2*
Number of rooms: 334
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Odigeo, Orbitz, Agoda and Hotels.com so you can book your Grand Hotel Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Orlando
Comfort Inn Universal Orlando
Orlando Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay