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Grand Hotel Orlando

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Grand Hotel Orlando
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57 Reviews from our TripAdvisor Community

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Showing 40: English reviews
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

The staircase had pee on both levels for all 3 days I was there. The room smelled horrible . Staff was friendly and pool was ok. But hey, you get what you pay for. Location was good and close to universal studios, but hotel was sketchy and so was some of the people hanging out in the lobby at 11pm

Helpful?
Thank William R
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks for sharing your stay with us and we are glad you enjoyed our locations so close to the parks. We are also pleased our staff was friendly and helpful and you enjoyed a good breakfast to start your day. More 

Somerset, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We returned for our holiday last wk.This hotel is by no means grand! The hotel itself is fine as a base to sleep,arrived here in the early hrs, so didnt get to have a good look, just wanted to get our heads down. On waking we found the room to be quite bland, feel it could do with a bit... More 

Helpful?
Thank Rebecca M
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks for sharing your stay with us and we are glad your found our beds to be comfortable and our WiFi strong, that is a BIG plus for most guest. Not sure why your room was bland as all the room have been recently updated with new furnishing. We will address your concerns and thanks again for your comments. More 

Orlando, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

my husband was checking in and I went to the bathroom, which is very nice. the lobby is beautiful but I notice the man who was checking my husband and kids where talking to his co work and laughing at somebody. my husband listened to him and got the keys and we went to the game room. as we were... More 

Helpful?
4 Thank KKKKJ

Travelers are raving about these Orlando hotels

Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was visit Orlando,Florida two weeks ago from Brasil i stay in this hotel because my friends he was staying there and him recommended so i booking this hotel for two weeks, but when i get there i try to check in the guy in a front desk him so rude and him speak spanish with him coworkers about me... More 

Helpful?
1 Thank jackas403
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here since it's just a few miles away from the parks. They offer a shuttle service to universal but it's at weird times. (Me and my husband ended up getting an uber and it costs about 5.50 for the ride.) It's a decent hotel, nothing special, it was pretty clean and everything. They offer a free continental breakfast... More 

Helpful?
Thank Jess H
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thank you for choosing the Grand Hotel Orlando, we Thank You for your 4 star review. Glad you were happy with our great location to all the Theme parks and you found your room to be clean and comfortable for a good nits rest. More 

bonaire
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Our hotel rooms were very clean. We had renovated rooms with feathered down white comforters. One side is still under reconstruction. Walking distance to International blvd. Complimentary breakfast needs some adjustments....Pastries, cold waffles & pancakes sitting in a warmer, not enough eggs distributed, hard to get to cereal & excellent mixed fruit. Coffee, milk & juices (available all day). Laundry... More 

Helpful?
Thank seabreeze007
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

We are so very pleased you enjoyed your stay at the Grad Hotel Orlando. We are pleased our staff was so attentive and you enjoyed our clean and spacious rooms. We will listen to your advice and discuss your concerns with Management. Thanks again for your comments. More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our stay was quite unique. We were there during a very difficult time in our lives. I needed a safe place for us to live until our permanent place could be prepared. Being there for a month was made our lives easier. Their staff were very concerned about our situation being attentive to our every need. Being a care giver... More 

Helpful?
Thank ladyandros55
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks for sharing your stay with us and we are pleased we were able to help your through your difficult time. Our location is GREAT just minutes from shops, restaurants and Attractions. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Though old building, but it is neat and affordable. The location is good with a bus stop right in front. They serve free breakfast, Wi-Fi and have a good swimming pool. Will do better if they have a restaurant in the hotel.

Helpful?
Thank Yuguda S
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thank you for taking the time to comment on your stay. We are very pleased you found us to be a great value and our location was just what you needed. Glad you enjoyed our free WiFi and Pool. Thanks again More 

Perth and Kinross, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

Booked for one night prior to visiting Universal Orlando. Room was very basic but clean enough. Was originally given a room that smelled of smoke despite requesting non smoking room, but was changed quickly. Suitable for a one night stay but do not think that l would like to spend an extended time here.

Review collected in partnership with Alpharooms

Helpful?
Thank E7053SUsusanm
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thank you for sharing your stay with us, and we are glad we were bale to address your concerns quickly and get all set for the night. Thanks again for taking the time to share your stay with us. More 

Orlando, Florida
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed 4 days 3 nights. The inside was clean. Any staff I interacted with were nice. I saw security walking the parking lot at night. Good basic hotel. Nothing fancy, but I have no complaints I wasn't in the room but the evenings and to sleep. I saw the pool, but didn't use it. Unfortunately there's no hot tub.

Helpful?
Thank GaryAnthony
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks for sharing your stay with us and we are pleased you enjoyed our friendly staff and clean rooms. Hope you visit us again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room

Additional Information about Grand Hotel Orlando

Address: 7825 Universal Blvd, Orlando, FL 32819-8943 (Formerly WOW Resort)
Location: United States > Florida > Central Florida > Orlando
Price Range: $54 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Grand Hotel Orlando 2*
Number of rooms: 334
Reservation Options:
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Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Orlando
Comfort Inn Universal Orlando
Orlando Comfort Inn
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