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Grand Hotel Orlando

Hotel website
7825 Universal Boulevard, Orlando, FL 32819 (Formerly WOW Resort)
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Grand Hotel Orlando
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40 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had booked into this hotel for one night before setting off on a road trip in May, and unfortunately we were the victims of a robbery from the car on that day, nothing to do with the hotel at all, nowhere near the hotel. The staff at the Grand Hotel were amazing, very helpful, couldn't do enough to help... More 

Helpful?
1 Thank Laura D
Sunrise, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Arrived late in the evening for a one night stay so I could take my sons to Universal early the next morning. Close to everything. Clean, comfortable. Coffee machine in the room questionable, but breakfast was included. Breakfast was simple and plentiful. Waffles, eggs, cereals, drinks, muffins, etc. We didn't use the pool, but its open late.

Helpful?
Thank Ed P
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

Interesting place... I assume there isn't any room service, within the first hour we discovered hair in our towels, bed, sheets and pillows, along with toe nails and stains... Did I pay 155$ for a clean room, or 155$ for a dump. Do NOT stay here.

Helpful?
Thank Tyler W

Travelers are raving about these Orlando hotels

Boynton Beach, Florida
1 review
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was in the middle of renovations. The staff were great. They were friendly and helpfulThe location was great for us since we always go to Universal theme parks. It is very near the gate to universal studios and islands of adventure. We stayed 2 nights.

Helpful?
Thank twillse4
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks for choosing the Grand Hotel Orlando, we are so very pleased you enjoyed your stay. Gald you found our location to be just where you needed and our staff was friendly and helpful. Thanks More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I checked into this hotel on7/04 to 07/09 was supposed to check into another but decided to stay here again for another week. This is not a luxury hotel but it sure is super clean, super friendly and super convenient. The nightly rate is pretty affordable and usually Afordable means dirty, but not here. The front desk staff are very... More 

Helpful?
2 Thank Melissa S
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks for choosing to stay at the Grand Hotel Orlando for your 5 day trip. We are glad you decided to stay with us. We are so pleased you found us to be a Great value and our staff was friednly and helpful. Thanks More 

Euless, Texas
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived late to check-in, but the front desk guy was pretty good. The only drawback during check in was that we had arrived late and thirsty, no water service and even the vending machine in the reception was out of water. Customer service?? July 4 weekend is generally a busy weekend and hotels get overbooked. Fine. Had warm breakfast in... More 

Helpful?
Thank NK_Traveler1984
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks for sharing your stay with us and Thank you for your 4 star review. Glad you were able to take advantage of our breakfast and our great location near so many area attractions in the Orlando area. We will address your concerns with our Management team. Thanks More 

Orlando, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stay at this resort and had a good experience. The Front desk clerk was great(sorry I forgot the name) The room was basic but very clean. They had coffee in the lobby and I love that. Great location too. Close to Starbucks and Orlando 360.

Helpful?
1 Thank Luis M
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Yes, we are right across the street from the Orlando Eye, so there is no way you can miss it. Glad we were able to get you your caffeine fix and you enjoyed our clean rooms and great staff. Thanks for sharing your stay with us. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I came here with my two kids and a family friend and our stay went really well! The kids enjoyed the pool, meanwhile I loved the free breakfast! When an issue and concern came up, the front desk was more than happy to help solve the problems. Especially Kim and Erica, who were very attentive!

Helpful?
2 Thank Bryanna B
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thanks you for your 4 star review, we are so very happy you enjoyed your stay and our great free breakfast. Glad the kiddos enjoyed the pool and we agree with you our staff is AWESOME. Thanks. More 

Shrewsbury, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Booked this hotel as a last minute getaway, so glad we did. The hotel is ideally located, across the road from wawa for snacks and drinks. And down the road from international drive which is full of food places and attractions. Not far from universal and wet and wild. There is a free shuttle from the hotel but we got... More 

Helpful?
5 Thank Magenta W
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thank you for sharing your stay with us and we are elated we exceeded your expectations. We are also glad we were in a perfect location for all your needs. Please when making your reservations for next year call us direct for the best rates. Thanks again for sharing your feedback. More 

Lantana, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The lobby (which was apparently recently renovated) is beautiful! Looks amazing. The staff was very nice and check-in was speedy. My boyfriend and I apparently got one of the newly renovated rooms as well...we had been hearing a lot of negative reviews on the hotel, specifically about the rooms but wow, were those bad reviews wrong. The room was great... More 

Helpful?
2 Thank lolorojo
gwendysuethurman, Guest Relations Manager at Grand Hotel Orlando, responded to this review

Thank you for your 4 star review.... We are so pleased you were amazed with our property form our awesome staff to our clean and comfortable rooms. Hope you enjoyed you day at Aquatica and we hope to see you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

165 photos of this hotel

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Amenities (19)
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Pool (17)
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Dining (6)
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Standard Accessible Room (17)
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Standard Double Queen Room (22)
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Standard King Room (18)
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The Hotel (36)

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room

Additional Information about Grand Hotel Orlando

Address: 7825 Universal Boulevard, Orlando, FL 32819 (Formerly WOW Resort)
Location: United States > Florida > Central Florida > Orlando
Price Range: $50 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Grand Hotel Orlando 2*
Number of rooms: 334
Reservation Options:
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Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Orlando
Comfort Inn Universal Orlando
Orlando Comfort Inn
Hotel Style:
#10 Best Value Hotel in Orlando
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