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Cypress Pointe Resort

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Cypress Pointe Resort
Cypress Pointe Resort
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902 Reviews from our TripAdvisor Community

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Showing 837: English reviews
Cherry Hill, New Jersey
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The 3 bedroom was clean and very spacious. The beds were comfortable. I cooked a lot and the kitchen was ok stocked. The grills outside need to be updated asap! There were 3 and one was broke. The pool area was very nice. Volley ball was a great plus for my son and his friends. The pool needed to be... More 

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2 Thank blondeval
My Own Private Idaho
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a week. Six people 4 adults and two teenagers. We had a 3 bedroom suite. It was very nice, the hubby and I took the smallest room which had a full size bed and we normally sleep in a king, but if you had small kids this room would be good, the other two rooms had... More 

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1 Thank Joy2U2
Fort Myers, Florida
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I booked two adjacent rooms at Cypress Pointe Resort last May 2016. One room was a studio with a king bed and the other was a standard suite with two rooms. Both rooms were well furnished and had kitchenettes where cooking can be done. The studio had a shower and a tub as well as a balcony.... More 

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2 Thank Vincent G
Sedley
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel staff left all three sliding doors unlocked and unbarred. We didn't check this since we assumed everything would be locked by default. An armed intruder cut the screen to the porch, came in during the night, and stole the TV from our unit. This person had at least a knife and had access to us while we were... More 

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2 Thank Austin W
Spring Lake, New Jersey
Level Contributor
117 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I read the reviews and I was terrified. The whole trip down I was panicking. I tried to be spontaneous and used priceline, they did a bait and switch I will deal with them next. Anyway, when I arrived all I cared about was a CLEAN room. Thankfully I did get that BUT all the reviews were spot on. As... More 

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2 Thank Vchica
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

We had a three bedroom for a visit to Disney. The resort is beautiful, and it is right near Disney Springs and the parks. The room was very big and comfortable. We had a very relaxing stay, but wished we could have extended for a couple nights. They told us to check when we got there, but we were told... More 

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3 Thank Tammy S
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

As Disney pass holders,this place was great. Two lights south of the resort puts you right on Disney property. The lobby was nice and the staff was super helpful and accommodating.The room was super clean,granite everywhere,plenty of linens. The pool area was great,water slides for the kids as well as a hot tub for the adults-that comes in handy after... More 

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4 Thank Brad D
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 15, 2016 via mobile

We came to Disney a day early before our vacation started. We arrived late Sat. Night. The person that checked us in lacked customer service. He acted like he was too tired to be there. The next day Gretel Sorto was very helpful. She exceeded our expectation. She fixed the issue and apologized for the error the night shift checker... More 

Helpful?
1 Thank Kim B
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 11, 2016 via mobile

Had a good time however hotel staff at check in need training. Took over 30 minutes to check in and then was given a room with someone else already in it. Check out took over 20 minutes because staff is clueless. Parking is a nightmare and room had roaches.

Helpful?
3 Thank henrysm
Minneapolis, Minnesota
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 11, 2016 via mobile

This place is gross. I would never use my points for this place again. The room was horrific. Hair on the floor and sheets. Table tops hadn't been wiped down, sticky stuff all over them. Pillow cases hadn't been changed. Had to have housekeeping come at 11:00 at night to correct these items. Water stains on the ceiling. There was... More 

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3 Thank Mohrkri
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
Official Description (provided by the hotel)
Cypress Pointe Resort is a timeshare resort managed by Vacation Resorts International. ... more   less 

Additional Information about Cypress Pointe Resort

Address: 8651 Treasure Cay Ln, Orlando, FL 32836-6437 (Formerly Sunterra)
Location: United States > Florida > Central Florida > Orlando
Price Range: $75 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cypress Pointe Resort 3*
Number of rooms: 336
Reservation Options:
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Also Known As:
Cypress Pointe Hotel Orlando
Cypress Pointe Grande Hotel
Cypress Point Resort
Cypress Pointe Orlando
Cypress Pointe Grande Resort
Cypress Pointe Grand Villas
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