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Cypress Pointe Resort

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4.0 of 5 stars 929 Reviews
#10 of 15 Specialty Lodging in Orlando
8651 Treasure Cay Ln, Orlando, FL 32836-6437 (Formerly Sunterra)
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Cypress Pointe Resort
View from the door of the King Studio room. Bathtub is NOT a jacuzzi tub.Traveler photos (728)
Cypress Pointe Resort
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929 Reviews from our TripAdvisor Community

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Showing 862: English reviews
Summerside, Canada
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Wonderful resort”
5 of 5 stars Reviewed yesterday NEW

Beautiful clean resort in an excellent location. Friendly, helpful staff. Being disabled we had to change rooms and Jackson Jean Baptiste, at front desk came to our aide. He was pleasant helpful, and made our holiday a whole different experience. Thank you. Our 2 bed apartment was lovely and we will return there in Feb. after such a great experience.

Helpful?
Thank JO.S
Augusta, Georgia
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed 2 days ago NEW via mobile

Convenient location. Beautiful resort. Friendly staff. The studio accommodation (suitable for the solo traveler or a couple) was a bit tight but doable for a short stay. Great value. Will definitely stay again.

Helpful?
Thank DrEllen
Saint Pete Beach, Florida, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Room Great - Experience Bad”
2 of 5 stars Reviewed 4 days ago NEW

I checked in after a very long day and the check in took quite awhile, then I had to listen to a sales pitch! I respectfully told the person I was not interested, tired, and just wanted to get to my room. Hint: Tell them you make less than $50000 a year and you'll get past it quickly. Finally got... More 

Helpful?
Thank Mary M
Fort Myers, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very bad experience, Great staff”
2 of 5 stars Reviewed 6 days ago NEW

We stayed at this location previously and enjoyed it. But we went back for at the beginning of September and had a terrible experience. The first room we were put in had an ant problem and it was on the third floor. We first found a few ants on the bathroom sink. We would have been ok with that, but... More 

Helpful?
Thank alh928
Chicago
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great value!”
5 of 5 stars Reviewed 6 days ago NEW via mobile

Pros-The two room villa suite was awesome!! For a family of 6, this option was needed for us. Very shocked that we received a very clean / spacious hotel room for such a great deal!!! I felt like I was cheating the hotel because of the low price we paid. The kids enjoyed the jacuzzi style tub, but the adults... More 

Helpful?
Thank amcglory
Lehigh Acres, Florida
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“You take the good with the bad.”
3 of 5 stars Reviewed 1 week ago

This is the first time in this resort. When we arrived the checkout was fast and easy but parking was a problem the 3days we were there the room was clean and roomy the jacuzzi tub was small but good. The only issue was our sliding glass door in our bedroom was broken we reported it and they said they... More 

Helpful?
1 Thank Rosa R
Pennsylvania
Level Contributor
125 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Last minute decision. Loved it !”
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in Aug while moving my daughter into college. We moved from the Embassy Suite because it small and dirty and charged absurd money to park there. This was a great surprise. I ended up getting a beautiful 2 bedroom unit, ground floor near the pool. The resort is older but well kept. It has a "resort feel" which... More 

Helpful?
2 Thank kaykels
Silvia_Cardenas, General Manager at Cypress Pointe Resort, responded to this review

Thank you so much for sharing your feedback about your vacation at Cypress Pointe! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose Cypress Pointe as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Stay EVER”
5 of 5 stars Reviewed 1 week ago via mobile

Wow!! First time I have ever stayed at this resort. I was absolutely blown away with the entire experience. Guest Services staff were incredibly fast and efficient and personable. Made my way to the two bedroom suite and I was astonished to say the least. Decorated beautifully, very very spacious. A full size kitchen, washer and dryer in the unit,... More 

Helpful?
1 Thank R P
Silvia_Cardenas, General Manager at Cypress Pointe Resort, responded to this review

As a first time guest to Cypress Pointe, your feedback means so much to us. We are honored to have had the opportunity to share in your vacation, and I am truly pleased to know that the team demonstrated the meaning behind We Love to Say Yes®. More 

Naples, Florida
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Moist, and moldy”
1 of 5 stars Reviewed 1 week ago

I have stayed at this location on other occasions, over the years. And i wished I had brought boxes of Damp-rid. This time and one other I had the three bedroom lock out. The self sufficient one bedroom was so damp, and overwhelmed by smell of mold, my guests opted to stay somewhere else. The 4 night stay offered to... More 

Helpful?
Thank dbl330
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice facility but service lacking”
3 of 5 stars Reviewed 1 week ago via mobile

When I first arrived I was very impressed with the accommodations. The room was spacious and well appointed. The pools were nice as were the other facilities. Within the first day I discovered there were major issues with the service. The Internet is so poor it might as well not exist, the card entry on my unit does not work... More 

Helpful?
Thank Trudy S
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    Amenities

    Highlights
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Room types
    • Kitchenette
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    In your room
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Internet
    • Paid Wifi
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Self-Serve Laundry
    • Concierge
    Official Description (provided by the hotel)
    Cypress Pointe Resort is a timeshare resort managed by Vacation Resorts International. ... more   less 

    Additional Information about Cypress Pointe Resort

    Address: 8651 Treasure Cay Ln, Orlando, FL 32836-6437 (Formerly Sunterra)
    Location: United States > Florida > Central Florida > Orlando
    Price Range: $56 - $192 (Based on Average Rates for a Standard Room)
    Hotel Class:3 star — Cypress Pointe Resort 3*
    Number of rooms: 336
    Reservation Options:
    TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Vacatia, Priceline, Agoda and Hotels.com so you can book your Cypress Pointe Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Cypress Pointe Hotel Orlando
    Cypress Pointe Grande Hotel
    Cypress Point Resort
    Cypress Pointe Orlando
    Cypress Pointe Grande Resort
    Cypress Pointe Grand Villas
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    Questions & Answers

    Here's what travelers have asked, with answers from Cypress Pointe Resort staff and other travelers.
    69 questions
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    Questions? Get answers from Cypress Pointe Resort staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

    See which rooms travelers prefer

    “Choose the second or third floor”
    of 5 stars rosar308, 1 week ago | Read review
    “ask for above first floor room if booking three bedroom”
    of 5 stars dbl330, 1 week ago | Read review
    “If you get a room overlooking the lake you may see an otter or a croc!”
    of 5 stars 45waynel, 2 weeks ago | Read review
    “The parking is a little limited but we always found a spot to park.”
    of 5 stars Silverfox99218, 2 weeks ago | Read review
    “Higher floors have less noise than those on the ground level.”
    • View from the door of the King Studio room. Bathtub is NOT a jacuzzi tub.
    of 5 stars alexwY8606AY, 2 weeks ago | Read review
    5 of 5
    Questions? Get answers from hotel staff and past guests. Ask a question
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