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4012 Central Florida Parkway, Orlando, FL 32837
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Traveler (143)
Room & Suite (155)
Dining (77)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Orlando, Grande Lakes
Updated 11/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#125 of 390 in Orlando
Location
4.8
Cleanliness
4.8
Service
4.4
Value
3.7
Travelers' Choice
GreenLeaders Silver level
The Ritz-Carlton Orlando, Grande Lakes is a 500-acre nature-inspired luxury resort in Orlando, Florida located near Walt Disney World, the Airport and Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, an award-winning spa with an adult-only pool and dining by James Beard award-winning chefs, including sushi, a brasserie and Italian cuisine.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Babysitting
Paid private parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Poolside bar
Tennis court
Aerobics
Fishing
Walking tours
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Cable / satellite TV
Bath / shower
Safe
Bottled water
Private bathrooms
Flatscreen TV
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Romantic
Languages Spoken
English, Spanish
Hotel links
Special Offer:Unlock Member Rates!
130Reviews99Q+A21Room tips
Traveler rating
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Popular mentions
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Most Recent
orlandov7 wrote a review May 14
Trumbull, Connecticut1623 contributions123 helpful votes
+1
We absolutely love this resort - the grounds are immaculate, the rooms are spacious, clean, and modern, the staff is genuinely kind and helpful, the pools are great, and the restaurants are delicious. It's the perfect place to truly get away - there is no reason to leave if you don't want to! Highly recommend checking out the JW breakfast buffet and lazy river as well. Only thing I'd love to see is an adult pool/adult space at the Ritz (other than the spa pool), but it wouldn't stop me from returning.
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Date of stay: April 2022
Location
Service
Sleep Quality
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Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 6 days ago
Dear orlandov7, It was our pleasure welcoming you to The Ritz-Carlton Orlando, Grande Lakes. We are pleased we could provide you with an enriching experience and that you enjoyed our luxurious accommodations, inspired service, and exceptional amenities. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon. Georgia Sheffield Assistant Rooms Executive
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Arielle Cabrera Miranda wrote a review May 14
2 contributions
My family & I love eating at Highball & Harvest! The changing menu keeps it exciting and the food is always delicious. Mounir is our usual server and he is excellent! He always remembers our orders and is always on point. We keep coming back for his excellent service and the delicious food.
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Date of stay: May 2022Trip type: Traveled
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Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 6 days ago
Dear acdjmiranda, Thank you for being our guest at The Ritz-Carlton Orlando, Grande Lakes. We appreciate your generous compliments about your time at our in-house restaurant Highball and Harvest, as well as our delicious cuisine and exceptional service. Mounir will be elated to hear your kind compliments. We appreciate your continued business and hope you will return soon for another enjoyable visit. Georgia Sheffield Assistant Rooms Executive
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Andrew G wrote a review May 14
2 contributions
Had a fantastic meal at Highball and Harvest. The service from our waiter, Mounir, was incredible - thank you! The food was great and portions were above reasonable. Be fire to try the “Spring Break” cocktail and the charcuterie board…maybe a dessert wine and/or port too!
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Date of stay: May 2022Trip type: Traveled
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Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 6 days ago
Dear AndrewGster, Thank you for being our guest at The Ritz-Carlton Orlando, Grande Lakes. We appreciate your generous compliments about your time at our in-house restaurant Highball and Harvest, as well as our delicious cuisine and exceptional service. Mounir will be elated to hear your kind compliments. We hope you will return soon for another enjoyable visit. Georgia Sheffield Assistant Rooms Executive
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Katie L wrote a review May 12
1 contribution
We made a reservation with Highball & Harvest for my brothers birthday. Our server Mounir was a well mannered and dedicated gentleman. We really appreciate his service. The food was as fantastic as always!
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Date of stay: May 2022Trip type: Traveled
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Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 1 week ago
Dear katielA3970OL, We are delighted you enjoyed our in-house restaurant Highball & Harvest, as well as our inspired service while you were here to celebrate your brother's birthday with us. We also appreciate the compliment regarding our delicious cuisine. Mounir will be elated to hear your recognition of his hard work. Thank you for your review, and we look forward to seeing you all again soon. Georgia Sheffield Assistant Rooms Executive
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Po Han Lin wrote a review May 12
1 contribution
Food and service was amazing as usual and shoutout to Mounir! Wanted my steak to be more seared and they did exactly that! Could not have asked for more. Everytime visiting Ritz and HH is always a pleasing experience
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Date of stay: May 2022Trip type: Traveled
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Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 1 week ago
Dear PoHan811, We are delighted you enjoyed our in-house restaurant Highball & Harvest, as well as our exceptional service. We also appreciate the compliment regarding our delicious cuisine. Our restaurants are farm-to-table dining, using our onsite garden, apiaries, and chicken coops to source all of our menus. Mounir will be elated to hear your kind remarks. Thank you for your review and we look forward to seeing you again soon. Georgia Sheffield Assistant Rooms Executive
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Bharat A wrote a review May 12
Norfolk, Virginia3 contributions4 helpful votes
+1
What an amazing Ritz Carlton property. Great location and amenities. When I come here on business I usually stay at JW Marriott which is connected to Ritz Carlton. This is first time at the Ritz. I went for a walk around the lake and it is beautiful walk. Thanks to the friendly staff.
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Date of stay: May 2022Trip type: Traveled
Room Tip: If you have Bonvoy app then check in advance and obtain a mobile key.
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Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 1 week ago
Dear BBA122019, Thank you for choosing The Ritz-Carlton Orlando, Grande Lakes. It is a pleasure knowing how much you loved our exceptional amenities, great location, and devoted Ladies and Gentlemen. We appreciate you taking the time to share your experience, and we look forward to seeing you again soon. Georgia Sheffield Assistant Rooms Executive
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DimSum wrote a review May 9
2 contributions
The property itself is beautiful, and the rooms are clean and well maintained. I had a wonderful check in process with Zoe, whom helped me celebrate my birthday at the hotel in as much comfort as possible. Over all it was a great experience and I’m returning for a third visit in May.
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Date of stay: May 2022Trip type: Traveled
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Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 1 week ago
Dear Relax53060710944, First of all, we wish you a very Happy Birthday once again, and we thank you for making The Ritz-Carlton Orlando, Grande Lakes, your home away from home. It is rewarding to know you continue to love our elegant property and pristine accommodations. We are especially glad to read your kind comments about the impeccable service provided by our Ladies and Gentlemen, and we appreciate you mentioning that your birthday was made memorable by the superior hospitality of Zoe. We will enjoy passing along your warm compliments. We look forward to welcoming you again for another extraordinary stay. Georgia Sheffield Assistant Rooms Executive
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bobitongo wrote a review May 7
Orlando, Florida1 contribution
Omar and Mitch made our night. Here for Mother’s Day, they took care of every whim my wife had. Drinks where amazing. They not only did the classics, but tried new cocktails to satisfy her wishes. At the end of the day, it feels amazing to have people be so attentive.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Come early
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Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 1 week ago
Dear Roberto L, Thank you for choosing The Ritz-Carlton Orlando, Grande Lakes, during mother's day and for taking the time to share your inspiring review. Our thoughtful Ladies and Gentlemen make it their mission to build strong relationships through personal connections with our guests; therefore, we are delighted to know that the superior service provided by Omar and Mitch exceeded your expectations, and we appreciate you mentioning how much your wife enjoyed the refreshing, handcrafted beverages they served. We look forward to seeing you and your spouse again for another outstanding experience. Georgia Sheffield Assistant Rooms Executive
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Julie wrote a review May 7
Cincinnati, Ohio2 contributions
Phenomenal experience. First time staying in a Ritz Carlton and this hotel lived up to the hype. 10/10 would recommend. Highly recommend dining at the in resort restaurants (Knife and Spoon, Highball and Harvest). The kimchi Brussels sprouts are amazing !
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Date of stay: May 2022Trip type: Traveled
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Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 1 week ago
Dear julietravelove, Thank you for the wonderful review of The Ritz-Carlton Orlando, Grande Lakes, and for recommending us to future guests. It is always gratifying to receive recognition for exceeding expectations, and we are glad you had an enriching stay. We are also delighted to read you loved dining at our on-site restaurants and that you particularly enjoyed Brussels Sprouts with Kimchi. Our restaurants are farm-to-table dining, using our on-site garden, apiaries, and chicken coops to source all of our menus. We look forward to hosting you again for another meaningful experience. Georgia Sheffield Assistant Rooms Executive
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LambSpice wrote a review May 6
Toronto, Canada47 contributions52 helpful votes
We enjoyed our one-week stay. The hotel has beautiful grounds, pool and renovated rooms. Staff were friendly and happy to help with questions and retrieving our car with valet-only service. I’ve given a 4 star rating due to expensive valet parking ($50/day) and the food at 2 of the restaurants was so-so. The food at the golf club restaurant was delicious.
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Date of stay: April 2022Trip type: Traveled
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Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 2 weeks ago
Dear LambSpice, Thank you for reviewing your stay at The Ritz-Carlton Orlando, Grande Lakes. We are glad to know you loved not only our rejuvenating accommodations and beautifully designed landscaping but also our enriching amenities, including our pool and our superior hospitality. It will be a pleasure to share your gracious remarks with our devoted Ladies and Gentlemen. However, we regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We will also follow up on your additional comments about the food served at our restaurants with the appropriate individuals to ensure an enriching dining experience for future guests. We hope to welcome you back soon, and we wish you all the best with your travels. Georgia Sheffield Assistant Rooms Executive
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PRICE RANGE
$628 - $1,096 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton orlando grande lakes hotel orlando, ritz orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
582
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Frequently Asked Questions about The Ritz-Carlton Orlando, Grande Lakes
What are some of the property amenities at The Ritz-Carlton Orlando, Grande Lakes?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Orlando, Grande Lakes?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Ritz-Carlton Orlando, Grande Lakes?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Orlando, Grande Lakes?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Orlando, Grande Lakes?
Conveniently located restaurants include Highball & Harvest, The Lobby Lounge, and Whisper Creek Farm: The Kitchen.
Are there opportunities to exercise at The Ritz-Carlton Orlando, Grande Lakes?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton Orlando, Grande Lakes have an airport shuttle?
Yes, The Ritz-Carlton Orlando, Grande Lakes offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Ritz-Carlton Orlando, Grande Lakes have airport transportation?
Yes, The Ritz-Carlton Orlando, Grande Lakes offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Orlando, Grande Lakes?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton Orlando, Grande Lakes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton Orlando, Grande Lakes offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.