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The Ritz-Carlton Orlando, Grande Lakes

Booking.com$349*
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#17 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
May 7 May 8
1 room 2 adults 0 children
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The Ritz-Carlton Orlando, Grande Lakes
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2,456 Reviews from our TripAdvisor Community

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Tampa, United States
Reviewed yesterday NEW

One of the best hotels I have ever stayed in. Have been recommending it to friends. Everyone went out of their way to make stay enjoyable even though I was alone. I went to rest and that is exactly what happened. The service was the best as well as the food. It was different than other hotels because they went...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank laurahT7761BR
Reviewed yesterday NEW

Not up to same standard at many previous Ritz stays. From scalding hot water, barking dog in adjacent room, inconsistent room cleanings and pool deck so full with guests from Marriott hotel that no pool chairs available, recommend to skip higher cost of Ritz and simply stay at adjoining Marriott.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank meredithp435
Reviewed 2 days ago NEWvia mobile

First time having a facial and it was amazing! Can't wait to go back, Thank you Jennifer. Next up was a pedicure. Best I've ever had!! Loved being able to spend the entire day at the spa. Wish we had known to reserve our lounge chairs at the pool before going for our spa services. pool was busy when we...

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Helpful?
Thank Molly M
Little Rock, Arkansas
Reviewed 2 days ago NEWvia mobile

This started as a business trip.Then wife joined on day 3 of 5. If I had know I would have moved. At&t cell phone doesn't work in room or by pool. You have to go to lobby. Everything else is good plus. I want to listen to music can't do it on my data or the hotels. I even paid...

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Helpful?
Thank Eliderek
Adil D, Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for taking the time to share you comments on your recent visit to the resort. I am very sorry for the number of issues you experienced. Your feedback is very valuable to me as these incidents need to be corrected so they do not happen again. I would be grateful if I could speak with you directly to...

Tampa, Florida
Reviewed 4 days ago NEW

The wife and I have always enjoyed a weekend at this hotel. Staff is excellent and the hotel is immaculate. The new restaurant (Hi Ball something...) downstairs is a massive upgrade from the old Vineyard Grill.

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Helpful?
Thank Jeff L
Adil D, Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for your feedback regarding your recent visit to The Ritz-Carlton Orlando, Grande Lakes. We are delighted to hear of the exceptional experience you encountered while with us. Please know that I will share your positive feedback with our Ladies and Gentlemen. I hope your travel plans will bring you back to our hotel again soon. We look forward...

Vancouver, Canada
Reviewed 5 days ago NEW

I stayed at the Ritz Grande Lakes for a work conference. The grounds and reception were beautiful and well kept. Restaurant and pool area was large and comfortable, although service was slow at both. What was lacking mostly was in the quality of the food (catering/for the conference) and an incident with hotel staff. On the third night of my...

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Helpful?
Thank Tania K
Adil D, Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Dear Tania, Thank you for taking the time to share your feedback on your recent visit to the resort. I am very sorry to hear that that your overall experience did not meet your expectations. I would love the opportunity to speak with you about the details of your stay and if you have the time I can be reached...

Philadelphia
Reviewed 1 week ago NEWvia mobile

We had a wonderful stay at the Ritz & can't say enough nice things about the property & staff! It was a great stay. This was our 2nd visit to this property- last time we stayed at the JW Marriott. We stayed on club level with our 2 children & thoroughly enjoyed the 5 offerings of food, snacks & drinks....

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Helpful?
1Thank emnhenrysmom
Adil D, Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for sharing your feedback regarding your recent visit to The Ritz-Carlton Orlando, Grande Lakes. We are delighted to hear of the exceptional experience you encountered while with us. Please know that I will share your positive feedback with our Ladies and Gentlemen. I hope your travel plans will bring you back to our hotel again soon. We look...

Tampa, United States
Reviewed 1 week ago NEW

Pool is completly overcrowded, no available chairs by 9 am. Food choices are poor, and when it did arrive, cold, even the replacement meal was cold, not good. Walk next door to the JW, a much better option, better pool and food!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank bradbZ9256PJ
Adil D, Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for taking the time to share you comments on your recent visit to the resort. I am very sorry for the number of issues you experienced. Your feedback is very valuable to me as these incidents need to be corrected so they do not happen again. I would be grateful if I could speak with you directly to...

Reviewed 1 week ago NEW

This hotel has beautiful old world grandeur so lacking at many places today. The service and amenities are all what one would expect from the Ritz. The spa here is wonderful, offering many services and a large relaxation room. We enjoy a dinner at Norman's and strolling around the hotel admiring the many grand pianos. Don't miss just sitting in...

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Helpful?
Thank Mar122
Adil D, Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Dear Guest, thank you for your recent visit to our resort and for taking the time to share your kind comments with us. Our team of ladies and gentlemen takes great pride in providing service that leaves our valued guests with lasting memories and nothing is more rewarding than knowing that we succeeded with our intentions. We look forward to...

Washington, United States
Reviewed 1 week ago NEW

The experience at this property was AMAZING. The staff was attentive, the rooms very spacious & nice. A great place for a group of friends. I plan to stay here every time I am in Orlando. Kudos to the staff at The Ritz Carlton Grande Lakes Orlando.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank W2347TPronaldc
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May 7 May 8
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Location: United States > Florida > Central Florida > Orlando
Price Range: $264 - $826 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Hotel Style:
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#9 Romantic Hotel in Orlando
#11 Green Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton Orlando, Grande Lakes staff and other travelers.
52 questions
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Questions? Get answers from The Ritz-Carlton Orlando, Grande Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“South side view is the best. Looks over golf course and spa.”
95jareds, 4 days ago | Read review
“Choose a pool view! It's lovely. Go for the extra sitting room. Wonderful.”
KLC904, 2 weeks ago | Read review
“pool view guests can see disney fireworks at night in the distance”
jmstuart1, 2 weeks ago | Read review
“Get a room on higher floors facing golf course.”
AKumar427, 2 weeks ago | Read review
“Make sure you have a balcony that faces directly towards the theme parks if you want to see the fireworks every night!”
bonnyc312, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$349* /night
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TripAdvisor$349
HotelQuickly$443
Expedia.com$349
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*Disclaimer
Prices are for 1 room, 2 adults
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