We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Ritz-Carlton Orlando, Grande Lakes

Show Prices
#19 of 338 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Ritz-Carlton Orlando, Grande Lakes
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

2,039 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,917: English reviews
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This stunning hotel will have my business for years to come. The service here was impeccable, whoever manages this hotel runs a very tight ship. Detail oriented service, fantastic food, drinks, pool, and rooms. Everything was perfect, we stayed on the 14th floor with access to the ritz club lounge. The club lounge was worth every penny, I enjoyed chatting... More 

Helpful?
Thank Sfboy101
cumming, ga
Level Contributor
82 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was very impressed with The Ritz Carlton property in Orlando, FL. It is very elegant but extremely kid friendly. I must return to this property soon and enjoy the beautiful pool again. Close to Disney and all the parks.

Helpful?
Thank bulldog59
Islesfan1
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I recently returned from the hotel after celebrating our anniversary there this past week. The inside is elegant as expected, the rooms are spacious & well kept and the property itself is very picturesque with lots of wildlife on the beautifully manicured grounds. The staff was great from check in through check out. When we first got... More 

Helpful?
Thank Islesfan1
New York City, New York
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Ritz-Carlton for a work conference. The hotel was very put together and nice. The staff could bot be more pleasant and helpful. They went out of their way to help my with any problem or request. The hotel is located right next to a golf course and is 20 minutes from all the theme parks. There... More 

Helpful?
Thank MarkLLombardi
UK
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Simply magnificent hotel, unbelievable service level and attention to detail. All staff are superbly trained and exceptionally keen to appease and this hotel delivers a world class service level. Fast wifi, choice of self park/valet, brilliant pool area with superb quality of lounge chairs and towels. Turn down service also is very nice. Girls in Concierge are phenomenal - so... More 

Helpful?
Thank brianmurray124
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Ritz-Carlton hotel is one of the best hotel in Orlando.The place is clean, the staff in the hotel is really kind and friendly.The hotel is really big and it has a big garden and some swimming pools.The food is really nice and the quality is good,though the menu in some restaurants is always the same and after one week... More 

Helpful?
Thank TheprincessGlo
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

My husband and I have stayed here through out the years and it was always our go to, a place you could relax and "forget where you are". Sadly, those days have gone. We stayed here in Feb and it was a disaster to say the least. I listed my issues in a Ritz survey and had a follow up... More 

Helpful?
Thank katibai
jmcgavin, General Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for sharing your experience at the resort. I am very sorry for the less than acceptable experiences that you encountered and cannot make any excuse. Of course, I am personally and professionally embarrassed by the service you received. My team and I are firmly committed to using your feedback to ensure we fix these items and do not... More 

Chattanooga, Tennessee
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

I traveled to the Ritz with 4 girlfriends. We enjoyed spending time by the pool relaxing and then getting out on the town. The pool service was amazing our first day and then just okay the second day. The food poolside was great. I did not personally visit the spa, but a friend did and said it was the best... More 

Helpful?
Thank Oconnortraveler
Chicago, Illinois
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

I traveled to this hotel for a conference. The reason I gave it a one star is because zero stars are on available. Everything from check-in to check out was unacceptable and not standard for a Ritz Carlton. THE GOOD: 1) Spacious square footage in rooms. 2) Clean common area bathrooms and flavored water stations. THE BAD: 1) Carpet in... More 

Helpful?
Thank travelgal080
jmcgavin, General Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for taking the time to share you comments on your recent visit to the resort. I am very sorry for the number of issues you experienced. Your feedback is very valuable to me as these incidents need to be corrected so they do not happen again. I would be grateful if I could speak with you directly to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Very dissatisfied with the tea service, the variety was not great, the tea was average and the value for what we paid was atrocious, we would have been better off ordering the steak. To add to our frustration, we didn't receive any type of apology from management, namely, Oris. We will definitely spread the word, nor will we be back.

Helpful?
Thank Arlisa M
jmcgavin, General Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for taking the time to share your comments regarding our tea service. I am very sorry that your experience did not meet your expectations and I will address your concerns and observations with our Ladies and Gentlemen to ensure your challenges are addressed and fixed. I would very much appreciate the opportunity to speak with you directly and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,364 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (889)
Viewed
Hotel & Grounds (187)
Viewed
Dining (20)
Viewed
Bathroom (51)
Viewed
Room/Suite (119)
Viewed
Pool/Beach Area (80)
Viewed
View from Room (38)
Viewed
Family/Play Areas (4)
Viewed
Business Center/Function Rooms (5)
Viewed
Other (385)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (431)
Viewed
Amenities (113)
Viewed
Deluxe Room (Pre-Renovation) (93)
Viewed
Jacuzzi (1)
Viewed
Lake Front Executive Suite (Pre-Renovation) (37)
Viewed
Pool (23)
Viewed
Dining (73)
Viewed
The Hotel (91)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (20)
Viewed
Dining (9)
Viewed
Family/Play Areas (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Orlando hotels
Waldorf Astoria Orlando
#35 of 338 in Orlando
4.5 of 5 stars 3,552 reviews
Lake Buena Vista
Four Seasons Resort Orlando at Walt Disney World Resort
Villas of Grand Cypress
#1 of 338 in Orlando
5.0 of 5 stars 1,254 reviews
Show Prices
Show Prices
Show Prices
Floridays Resort Orlando
#14 of 338 in Orlando
4.5 of 5 stars 7,071 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Location: United States > Florida > Central Florida > Orlando
Price Range: $231 - $716 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Hotwire, Travelocity, Marriott, Odigeo and Jetsetter so you can book your The Ritz-Carlton Orlando, Grande Lakes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Hotel Style:
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#8 Green Hotel in Orlando
#9 Romantic Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay