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Residence Inn by Marriott Orlando Lake Buena Vista

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Traveler (42)
Room & Suite (52)
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Overview
  • Excellent57%
  • Very good21%
  • Average10%
  • Poor4%
  • Terrible8%
Travelers talk about
“breakfast staff”(8 reviews)
“front desk”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star Hotel
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Rooms
May 8May 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)
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Traveler rating
71
28
16
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LanguageEnglish
71
28
16
5
10
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All reviewsbreakfast staffthe breakfast areafront deskus feel at homeseparate bedroomsclean propertycomfortable staybeautiful pool areakennedy space centerfamily hotelmake your own wafflespalm parkwaynear disneyfamily stayed hereown bathroomorlando areaconvenient location
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1 - 5 of 130 reviews
Reviewed 2 days ago

My room was nice and clean the staff was friendly,megan at the front desk was nice.My problem was with the parking charge when i booked the room they never mention that they charge 10.00 dollars a night, parking had always been free i think i'll...More

Thank c0le998
Response from Mark R, General Manager at Residence Inn by Marriott Orlando Lake Buena VistaResponded yesterday

Our Front Desk staff does an Excellent job serving the needs and requests of our guests. We agree no one likes to pay for parking, we have tried to communicate with updates to our website and two signs in yellow posted at the Front Desk...More

Reviewed 5 days ago via mobile

Theresa was a great help with everything I love how she answered all my questions and did a awesome job! I truly recommend this hotel and the staff. Thanks for everything I felt like home. I will come back next vacation. I had an awesome...More

Thank Carmen S
Response from Mark R, General Manager at Residence Inn by Marriott Orlando Lake Buena VistaResponded 2 days ago

Home away from Home is the greatest compliment! Excellent!

Reviewed 2 weeks ago via mobile

I am very disappointed with this hotel. I am a frequent Marriot customer (accross all of its brands) and have stayed in Marriot hotels all over the world. I have to say, this is the worst. Terrible customer service during check inn, terrible cleaning, lamps...More

2  Thank vielmajose
Response from Mark R, General Manager at Residence Inn by Marriott Orlando Lake Buena VistaResponded 2 weeks ago

We are so sorry to hear about your experience please give us a call, so we may further investigate. While we are very concerned about your experience, we couldn't disagree with you more... we receive positive feedback and reviews all the time and many appear...More

Reviewed 3 weeks ago via mobile

We stayed in a suite. The description on Marriott’s site is not clear so the reservation center could not accurately advise what room set up was so I had to call the hotel directly. The suite says one King OR 2 twins. It’s both. In...More

Thank Handnhines
Response from Mark R, General Manager at Residence Inn by Marriott Orlando Lake Buena VistaResponded 3 weeks ago

Thenks for the detail feedback and review with our staff as a learning tool... Thanks again for staying with us.

Reviewed 3 weeks ago via mobile

We stayed here for 2 nights while going to magic kingdom. We used the pool the first night. It was nice. The free breakfast was good. Location was good. Our 2 bdrm unit was big. Bed was comfy & we all slept great. I definitely...More

1  Thank scp427
Response from Mark R, General Manager at Residence Inn by Marriott Orlando Lake Buena VistaResponded 3 weeks ago

Excellent... hope to see very soon, thanks again

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$107 - $233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#137 Romantic Hotel in Orlando
#160 Family Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$107 - $233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#137 Romantic Hotel in Orlando
#160 Family Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (42)
Room & Suite (52)
Pool & Beach (11)
Dining (8)
Business Center & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mike B
September 19, 2017|
AnswerShow all 3 answers
Response from carolinapreta | Reviewed this property |
They have 2 or 3 pick ups in the morning and other 2 or 3 in the end of the day (6, 8 and 11 pm if I'm not mistaken). But in my experience, their shuttle service is not reliable. My family and I were in the designated place... More
2
Votes
Melisand3
August 14, 2017|
AnswerShow all 4 answers
Response from GregoryHOUSTONtx | Reviewed this property |
We have 3 kiddos and we also had the family suite with twins AND pull out couch so we all had bed 🛏🙂
1
Vote
Charlotte T
June 19, 2017|
AnswerShow all 4 answers
Response from Dianne A | Reviewed this property |
No photos of suite but when we were there we had 2 bedrooms with 2 queen beds and each had own bath, Pull out couch in living room sm table area and kitchen including dishwasher Plus full breakfast every morning.
0
Votes
Room Tips
"Ask if parking is free."
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"If travelling as a family of 4, go for a suite, rather than 2 separate rooms."
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"Upper or top floor is very nice and quiet."
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"Great room size"
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